New to teams: Are multiple outgoing sales lines possible?
Hey everyone! I am the sys admin of my small law firm, and we officially switch to Teams and Microsoft as a phone provider on September 15th. Currently we use 3cx as our PBX and Callcentric as our provider. Most everything is already set up, and waiting for the port. I already have a reception and incoming sales queue set up with a main auto attendant, basically cloning what we have now. We are noticing that our main phone line is being marked as spam when we call out, likely due to it being our main line and our sales dept is going gangbusters. It was suggested we buy multiple sales lines and switch the number our salesperson is dialing from every so often. What I am wondering is: If we purchase a handful of these numbers, is there an easy way to switch what the outgoing number of our salesperson/sales team/sales queue is showing on outgoing calls and is there a way to have incoming calls from each of those numbers funnel into our incoming sales queue, which is often populated with at least two people? For reference, we will no longer be using 3cx after the 15th so everything is under MS's roof. I also asked copilot hoping it would have some insight, but Im not entirely sure if it understood my situation. Any help is appreciated.
Teams Calling Policies Rollout
I have been working on screen pops for inbound PSTN calls, specifically the "Open apps in browser for incoming PSTN calls" & "URL to open apps in browser for incoming PSTN calls" settings in Calling Policies. Is there any documentation on how the whole policy application process works in Teams? It seems to be frustratingly inconsistent. My experiences with updating the link used in calling policies with Windows Desktop clients: During the first production rollout, it took days for some clients to pick up changes to the link. I am logging which pop screen is activated and saw that some picked up the change in a couple of hours, but a few here and there took a couple of days. One lone straggler never picked up the policy change even after having him restart the app, then logout out of Teams and restart. He finally picked up the change after I toggled a policy switch off and on saving twice in between. If picked up within a few minutes. During testing this week, I changed the link in the calling policy, and it did not take effect even after 24 hours on the test clients. I again made a couple of tweaks to the policy, saved the policy, reversed the changes, saved again and within a few minutes, the policy applied to the test clients. A day later, I opened a client using the same Teams account on a different computer and it still had the old policy. Several hours later, it was still using the old settings. Signing out/into teams and restarting the app did not trigger an update to policies. About twelve hours ago, I made a policy change and so far, the client hasn't picked up the change. I shut down Teams, deleted the %appdata%\Teams folder and restarted the app. Interestingly, the %appdata%\Teams folder has not been recreated. Most apps recreate their folder right at launch, but it's been half an hour. The client is still using the old link setting. Questions: Does anyone know if the 24 hours for policies to deploy is for the cloud to deploy, or for the client to check for updates? Does anyone know a reliable way to force a desktop client to refresh policies? Do certain policy changes trigger a more immediate rollout? I seem to remember the Lync/Skype For Business clients having a scheduled update cycle for policies, but there were ways to force it to refresh by deleting files/folders, specific setting or running commands. Testing aside, the fact that a policy change was never picked up in a week by at least one client, makes me wonder how many clients are running on outdated policies that we can't verify.Teams - Camera and screen share issue
Hi, Since yesterday we have been having firm wide issues with camera usage and screen share in Teams calls. When user 1 calls user 2, user 1 can see user 2s camera and screen share. User 2 cannot see user 1s camera or screen share. It seems to be that the recipient cannot see camera feed or screen share, but the original caller can see incoming camera feeds and screen shares. We have tried fully reinstalling and nuking local cache, but no luck. Before we start looking a bit deeper, has any others had this at all. Many thanks guys
PowerShell Permissions
I'm trying to get some data out of Teams programatically via the MicrosoftTeams PowerShell module but I'm having problems identifying the minimum RBAC permissions required to execute commands. I can't find any documentation on what permissions are required to execute a command with anything less than Global Administrator which I'm very against for obvious reasons. The current one that I haven't found any work around for is the Get-AllM365TeamsApps which from what I can tell is the only way to find out the status of all the applications and their status of blocked or unblocked. Is there something I'm missing here or is this not currently documented? Cheers, Ray
Update caused pasted text to automatically highlight
The recent update to the "new" Teams as made it so that anytime I copy text on a website and paste it into chat it auto-highlights the text. This has added an annoying step in my process when I communicate long complex contract numbers to have to un-highlight everything I type after the paste. I would just like to find a way to go back to where I could copy text from the browser and paste it with it being plain text.
No longer a prompt to enter file names in Teams
Did Microsoft change the default way new files are created/opened in Teams? Previously if you created a new excel template file while in Teams you would be prompted to enter the name of the file immediately. Now it auto generates Book1 as the name and opens in a separate webpage. I have many flows that rely on the name of the file being set at creation and this is messing everything up.HELP! I teach kindergarten..
Hi! Teams newbie here! We will be using Teams this upcoming school year for when we have a weather related day. The biggest thing that scares me is that they have access on the bottom part of their iPads it has the section where - video, mute/unmute/, speaker icons. Is there a way to remove the speaker icon for attendees, so students cant mute the presenter? Is there a way to change in the settings or somewhere to turn off access for attendee's to not have access to change their background effect? Thank you for any help! signed a Very Nervous TeacherMicrosoft Teams Ringtones - The List
Back at the office, after a couple of years working from home remotely, you might find it helpful to change your Microsoft Teams ringtone to differentiate when your computer is ringing in opposition to the one from your colleague when you just went to make yourself a coffee. Enjoy the choice! How to change your Microsoft Teams ringtone https://www.youtube.com/watch?v=Ap2XBpRAkNI https://support.microsoft.com/en-gb/office/ringtones-and-sounds-options-08454bc7-6c34-4b2d-8bb3-c481f0aac3e8 Microsoft Teams Ringtone - Remix https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-8 Microsoft Teams Ringtone - Wish Granted https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-7 Microsoft Teams Ringtone - Drip Drop https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-drip Microsoft Teams Ringtone - Ring Ring https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-ring Microsoft Teams Ringtone - Remix https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-remix Microsoft Teams Ringtone - Next Level https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-next Microsoft Teams Ringtone - High Score https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-high Microsoft Teams Ringtone - Wish Granted https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-wish Microsoft Teams Ringtone - Spacetime https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-6 Microsoft Teams Ringtone - Wobble https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-5 Microsoft Teams Ringtone - Plink https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-plink Microsoft Teams Ringtone - Ripple https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-4 Microsoft Teams Ringtone - Default https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-3 Microsoft Teams Ringtone - Bop https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-bop Microsoft Teams Ringtone - Bounce https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-2 Microsoft Teams Ringtone - Eurika https://soundcloud.com/technology-522682359/microsoft-teams-ringtone-1 Microsoft Teams Ringtone - Flutter https://soundcloud.com/technology-522682359/microsoft-teams-ringtone
