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The webinar description has disappeared from the registration page.
Today I discovered that the seminar description has disappeared from the registration page for our seminar. The description itself is in the original form in Teams desktop, but it is missing from the registration page. The same thing happens on registration pages for events from other organizations. I'm attaching screenshots. For example https://events.teams.microsoft.com/event/001cac17-2954-48d0-9857-b3b1bc52a970@d52e4e8e-7dc3-45d9-a6c2-d0bc694268be. Please help us with a solution, we need to have a description of the event on the registration website.AleksandrEKUKMar 13, 2026Occasional Reader4Views0likes0CommentsDelayed emails when registering for a Webinar
We are seeing delays with receiving the emails with the meeting link after registering for a Webinar. It is taking around 7 minutes for the email to appear. This is the case with various email domains. Also, Gmail users are consistently receiving the email in their spam folder.AM3Mar 06, 2026Copper Contributor35Views0likes0CommentsError saving additional external presenter to Town Hall
I have a Town Hall with 12 external presenters. I was able to save it. Then I try to add another external presenter, or an attendee and it gives me the unhelpful message "Unable to save changes. Let's try again." I get this on 2 different computers for the same Town Hall. Anyone know of a workaround or fix?237Views1like2CommentsTeams Town Hall - preventing meeting responses when publishing the event
When publishing Town Hall events, is there some magical switch that needs to be thrown to prevent all of the meeting replies from being sent back to the publisher? Not finding much on this anywhere. I had a person publish an event to 1500 people (via distribution list) to ensure the event was on calendars, and received hundreds of responses. It seems like that would/should default to no responses, but those features are unavailable in the Teams calendar (only in Outlook). Suggestions?sam_bridegroomJan 26, 2026Copper Contributor1KViews2likes3CommentsMS Teams Webinar not allowing change of time
When I try and change my webinar by an hour it will not allow me to save and send updates. When I click 'save' it gives me the below alert and keeps showing up and will not allow me to update. Is there something I'm missing?alexishodgesJan 06, 2026Brass Contributor1.3KViews1like6CommentsTeams Webinar Q&A not showing for all attendees
We recently hosted a webinar through Teams and used the Q&A app. Some of the attendees did not have the Q&A feature and some did. For those that did have the Q&A button the app worked fine. How can we make the Q&A feature be available for all attendees in the future?5at38offDec 10, 2025Copper Contributor5.9KViews1like9CommentsTeams Webinar Confirmation Emails Not Sending
Hello! I'm trying to setup a Webinar for my company and several people have registered for the webinar, but no one has received a confirmation email with the calendar invite/join now link. Has anyone else been dealing with this issue? I'm unsure how to fix at this time.SolvedhaleyjoAug 27, 2025Copper Contributor16KViews0likes32CommentsTeams Live Event : Audience gets "Can't load the live event. Try rejoining" message
I've tried searching for information about this error but haven't found anything (one Reddit post only). We've run Teams Live Events for many years. Several hundred attendees at a time, 8 to 12 presenters and producers. The past two weeks 5th May and 10th May we've had some attendees (likely less than 10 per event) that have joined then been shown the following message "Can't load the live event. Try rejoining" I thought it might be an issue due to the organiser's Teams version differeing from the Audience member's TEams version but that wasn't the case. V1.6.00.6754 on 5th May. We thought it might be due to poor internet connection but on both dates, one person in our head office had the problem, even though the other staff in the same physical location didn't have the problem. Given that the same issue occoured on 2 different dates AND impacted different staff (some the overlap) I believe the problem is a TEAMS Live Event bug. I'll log a Microsoft ticket but wanted to ask the community if any one else has seen this issue?Dorje-McKinnonAug 20, 2025Steel Contributor3.7KViews0likes3CommentsWhen guests are not permitted to join a Teams call
I organize Teams meetings with external guests, and I use an Azure Microsoft 365 group my org manages to grant permission to join the call. There are certain domains that get the above message. They are not given any option to log in as a guest, as they should. The message is ambigous in that it doesn't state which org policies are being enforced - the guest or the meeting organizer's. Is there anything on my org's side that we can do? Or, is it entirely on the guest's side that they have some our tenant blocked If it is on their side, I wish I could give them some instructions to troubleshoot. My org's IS has been unable to solve the issue.ux0042Aug 07, 2025Brass Contributor178Views1like1CommentTeams Webinar Can't edit internal presenter bio
Trying to set up a new webinar but I'm not able to edit the bio of an internal presenter. I'm organizer and presenter but I can't edit the bio because the save button is greyed out. I have already tried it with Teams for Windows, Teams for Mac and also in the browser. The same result everywhere, the button is greyed out. In contrast, I can edit and save the theming. Duplicating an older webinar (where the correct bio is already included) cannot be saved either. Error message "Something went wrong, and we need to try again." I think this is a "new" Teams related issue but I'm not sure. Any idea. ThomasSolvedThomas KrampeMay 19, 2025Brass Contributor1.8KViews2likes14Comments
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- microsoft teams22 Topics
- webinar12 Topics
- Live Events9 Topics
- town hall7 Topics
- How-to6 Topics
- Live Event6 Topics
- Registration6 Topics
- Teams Live Event5 Topics
- webinars5 Topics
- Settings4 Topics