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Teams Events Hosting Assistance (TEHA): Expert Guidance for Business-Critical Teams Events
Hosting a CEO Town Hall, CIO broadcast, company-wide announcement, webinar, or large-scale virtual event or a large meeting? TEHA provides direct access to Microsoft event specialists who help customers plan, prepare, deliver, monitor and optimize business-critical Teams events. From planning and technical readiness to live event monitoring and post-event analysis, TEHA works alongside your organization throughout the entire event lifecycle. How TEHA Can Help Event Planning and Readiness Event scoping and guidance Town Hall, Webinar, and Meeting selection Technical readiness assessments Network readiness reviews Microsoft eCDN guidance and validation Training and Rehearsals Producer and presenter training Moderator guidance Dry runs and event rehearsals Event production best practices Live Event Support Real-time event monitoring Operational guidance during the event Support for Town Halls, Webinars, and Meetings Assistance for executive broadcasts and large-scale events Post-Event Analysis Event summary reports Attendance and engagement insights Recording and playback guidance Quality and network observations Log analysis and issue investigation Recommendations for future events Who Typically Uses TEHA? Organizations frequently engage TEHA for: CEO and CIO Town Halls Leadership broadcasts Global employee communications High-visibility webinars Product launches and Critical meetings Company-wide announcements Business-critical virtual events How to Engage TEHA Customers with eligible Premier or Unified Support agreements can request assistance through the Microsoft Engage Centre: Teams Events Hosting Assistance Request Portal If the Engage Centre option is unavailable, contact your Customer Success Account Manager (CSAM) and request TEHA support for your upcoming event. For highly visible events, we recommend engaging early to maximize readiness and planning opportunities. Deliver your next Teams event with confidence.
Teams Town Hall Q&A with Large in person audiences
Is anyone else struggling to offer q&a for large broadcasts with lots of rooms dialling with in-person large audiences? Currently, for anyone in large groups watching a Town Hall together in a large room, people need to join the Town Hall themselves on their phone. This can cause disturbances as their speaker may be on, and then it does take quite a few screen swipes to get to the q&a section. This is also true for any presenters on a stage who need to view a question/moderate. Our current solution is to use slido as it provides a nice qr code that takes people straight to the section they can ask a question, with no risk of disturbance, as well as a good login method for on stage moderation for an MC. Other times we just use a separate teams chat and an ipad. I would love to be able to use the native Q&A function, especially because it locks peoples teams identity to the question. I.e no anonymous. It would be amazing if their was a separate link/qr code people could scan/follow to view just the Q&A function, or chat function. Without showing the town hall output.
Add Location to a Webinar
Hello! I appreciate Webinars are designed to be online - but does anyone know if it's possible to be able to add the Location field to Webinars? We often have hybrid meetings and it would be great to include Location. I have tried to add Location within Outlook after it's published, but this location does not then transfer down to those who register for the webinar. If I created a custom template (which I know requires Teams Premium) can I include Location on a custom template?Customizing Participant Data in Teams Meetings
Hello, I have a Teams Premium account, and I would like to customize the participant data. Most of the participants are outside of my organization. Ideally, I would like participants to add their full names as well as their department when they log into the meeting. Otherwise, I am having to ask participants to add that information into the chat, and they don't always do it. What is the best way to achieve this? Thanks, David
The webinar description has disappeared from the registration page.
Today I discovered that the seminar description has disappeared from the registration page for our seminar. The description itself is in the original form in Teams desktop, but it is missing from the registration page. The same thing happens on registration pages for events from other organizations. I'm attaching screenshots. For example https://events.teams.microsoft.com/event/001cac17-2954-48d0-9857-b3b1bc52a970@d52e4e8e-7dc3-45d9-a6c2-d0bc694268be. Please help us with a solution, we need to have a description of the event on the registration website.Delayed emails when registering for a Webinar
We are seeing delays with receiving the emails with the meeting link after registering for a Webinar. It is taking around 7 minutes for the email to appear. This is the case with various email domains. Also, Gmail users are consistently receiving the email in their spam folder.Error saving additional external presenter to Town Hall
I have a Town Hall with 12 external presenters. I was able to save it. Then I try to add another external presenter, or an attendee and it gives me the unhelpful message "Unable to save changes. Let's try again." I get this on 2 different computers for the same Town Hall. Anyone know of a workaround or fix?Teams Town Hall - preventing meeting responses when publishing the event
When publishing Town Hall events, is there some magical switch that needs to be thrown to prevent all of the meeting replies from being sent back to the publisher? Not finding much on this anywhere. I had a person publish an event to 1500 people (via distribution list) to ensure the event was on calendars, and received hundreds of responses. It seems like that would/should default to no responses, but those features are unavailable in the Teams calendar (only in Outlook). Suggestions?
