Teams Events Hosting Assistance (TEHA): Expert Guidance for Business-Critical Teams Events
Hosting a CEO Town Hall, CIO broadcast, company-wide announcement, webinar, or large-scale virtual event or a large meeting? TEHA provides direct access to Microsoft event specialists who help customers plan, prepare, deliver, monitor and optimize business-critical Teams events. From planning and technical readiness to live event monitoring and post-event analysis, TEHA works alongside your organization throughout the entire event lifecycle. How TEHA Can Help Event Planning and Readiness Event scoping and guidance Town Hall, Webinar, and Meeting selection Technical readiness assessments Network readiness reviews Microsoft eCDN guidance and validation Training and Rehearsals Producer and presenter training Moderator guidance Dry runs and event rehearsals Event production best practices Live Event Support Real-time event monitoring Operational guidance during the event Support for Town Halls, Webinars, and Meetings Assistance for executive broadcasts and large-scale events Post-Event Analysis Event summary reports Attendance and engagement insights Recording and playback guidance Quality and network observations Log analysis and issue investigation Recommendations for future events Who Typically Uses TEHA? Organizations frequently engage TEHA for: CEO and CIO Town Halls Leadership broadcasts Global employee communications High-visibility webinars Product launches and Critical meetings Company-wide announcements Business-critical virtual events How to Engage TEHA Customers with eligible Premier or Unified Support agreements can request assistance through the Microsoft Engage Centre: Teams Events Hosting Assistance Request Portal If the Engage Centre option is unavailable, contact your Customer Success Account Manager (CSAM) and request TEHA support for your upcoming event. For highly visible events, we recommend engaging early to maximize readiness and planning opportunities. Deliver your next Teams event with confidence.
Delayed emails when registering for a Webinar
We are seeing delays with receiving the emails with the meeting link after registering for a Webinar. It is taking around 7 minutes for the email to appear. This is the case with various email domains. Also, Gmail users are consistently receiving the email in their spam folder.
Entra Groups and managing Access to Teams or Town Hall
Wouldn't it be great if there was a way to grant access to a Teams or Town Hall meeting using an Entra ID Group without inviting all the users in the Group? This way you could send the meeting link to users in the Group as needed. For large organizations with many external partners managed in Entra, this would be very beneficial. This can be done already with the meeting recordings in Stream via the Share button.
Can't Pre-Assign Breakout Rooms
I've used breakout rooms numerous times, and the majority of the time I use them I pre-assign the participants before the meeting. However, one specific meeting that I just scheduled won't let me assign participants. While in the breakout rooms settings, the "assign participants" option is there but it is greyed out. Almost as if the participants aren't showing up in the Teams calendar invite. However, I can see that these users have accepted the invitation. These users are all within my organization, too. Is this another Teams update/glitch?
Setting up live broadcast on staff meetings on MS Teams
Hi there, For a while, the staff in my office have been doing our staff meetings all on MS Teams online, broadcasted from our Boardroom and hosted by our CEO with people listening and contributing online. There's been a discussion recently about getting our face-to-face meetings back again, but they still want to include those who are WFH. Traditionally we held meetings up on our indoor Terrace with all the staff sitting in attendance while we projected our Powerpoint presentation on a projector board, and the speakers would get up in front of a mic and podium. I'm trying to figure out what the best way to go about this would be. Whether we need to buy a proper DSLR camera and hold it on a tripod, connecting it to the computer so it can broadcast and pick up the audio?Embed 'registration form' of a Teams Webinar in an iFrame: slow loading.
Hi, I'm trying to embed a Teams Webinar Registration-form on our company-website. It's a 'for everyone' registration form, so no MS-account needed to register. I'm trying this through a simple iFrame, with as the source url the registration-link as provided in the Teams-meeting (webinar-type). But it is loading very slow (takes ages/keeps hanging?) and sometimes it looks as if it is trying to open a pop-up which is getting blocked by default by most browsers. Any suggestion or alternative methods to embed these kind of registration-forms from MSTeams?Microsoft Teams Live - Presenters unable to rejoin call
Teams Live destroyed an important national public broadcast by not allowing Presenters to rejoin after dropping from the call. Attempts by multiple Presenters to join a call were repeatedly aborted, whether they attempted to join with the Presenter link, or were directly invited into the call by the Producer. Nothing worked. Eventually, it was necessary to abandon further attempts at joining the call. Instead, a Presenter recorded a short video and sent it to another Presenter who was already in the call, who then played it on their behalf. Any insight into what went wrong, or a solution, without dropping the call, which was continuing live?
