Microsoft Teams Call Recording: Why Native Isn’t Enough & How Imagicle Solves It
🚀 New Video: Microsoft Teams Call Recording – Compliance, Security & AI Explained If your organization relies on Microsoft Teams for internal and external communications, call recording is no longer optional — especially in regulated industries like finance, healthcare, insurance, and government. In my latest video, I break down: 🔹 Why native Teams call recording isn’t enough for compliance 🔹 The key regulatory requirements (GDPR, HIPAA, MiFID II, PCI‑DSS) 🔹 How modern solutions fill the gap with advanced security, governance & automation 🔹 How AI-driven analytics can transform call data into actionable insights 🔹 A deep dive into Imagicle’s compliance recording solution and what makes it stand out As Teams adoption continues to grow, organizations must ensure their communication channels remain secure, compliant, and future-proof. This is where powerful third‑party tools step in — offering encryption, role-based access, policy-based recording, advanced search, sentiment analysis, and more. 🎯 Whether you're an IT leader, compliance officer, or UC specialist, this is information you’ll want to stay ahead of. 👉 Watch the full video here: https://youtu.be/GTxAIS8f45U 💬 Let me know your thoughts or experiences with Teams call recording in the comments! #MicrosoftTeams #Compliance #CallRecording #Security #AI #Imagicle #UnifiedCommunications #DigitalTransformation #TeamsVoice #CollaborationToolsRandomly getting opt-out / opt-in in a CallQueue
Dear All, Once again one of my customers is experiencing something no other words can describe but: magical. Set-up: CallQueue "CQ1" Call answering: "Team1" (with 8 people in it) Conference mode: on Routing: attendant and not precence-based Users can opt out of taking calls 2 out of the 8 persons in Team1 is experiencing that they are randomly getting opt-out or opt-in during the day. Already deleted the cache, re-installed teams (newest versions) but this unwanted magical thingy is still occurring multiple times a day. Anyone else having or had this symptoms? Can't figure out what to do next. Thanks for you thoughts and time! Benjamin
Optional Attachments in Teams Approvals?
Hello - I am experimenting with Teams Approvals. I am creating a new template which I'd like to include an attachment/upload, but the only option I see to add an attachment is the "Require Attachments" toggle, which is not exactly what I'm looking for. Is there a way to build a Teams approval with an optional file attachment field rather than a required one?Approval Template Management - Make File Attachment Optional
Hello folks, While creating an a new Teams Approval Template, is there any possibility to make the File attachment optional ? As of now, it has only 1 switch: either Required or not (see capture 1), however in the Default Approval Template, the attachments are optional (see capture 2), hence wondering how it can be done. Capture 1 Capture 2How to add a Teams Media Bot in an online meeting.
I am currently developing a Teams Media Bot designed to join Microsoft Teams meetings, record sessions, and perform subsequent analysis. The bot is intended to participate as a visible attendee in meetings. Below is an overview of the development environment and the key issues encountered: Current Implementation: Graph API with Application Permissions: The bot joins meetings as an application. Azure Bot Service: Facilitates communication between the bot and Microsoft Teams. Deployment: Hosted on an Azure VM. Note: No resource account is currently associated with the bot. Issue #1: Delayed Join Scenario The bot successfully joins and appears as a participant when it initiates the meeting and other participants join afterward. However, if participants are already present and the bot attempts to join later, the logs indicate successful entry, but the bot does not appear in the participant roster, nor does it begin recording. Interestingly, the bot becomes visible only after all other participants leave the meeting. The root cause of this behavior remains unclear. Issue #2: External User Access Constraints When the bot is active in a meeting and the lobby bypass setting is not configured to "Everyone," external users encounter difficulties joining. Although they receive meeting invitations and can initiate a join attempt, they are redirected to a new meeting instance instead of entering the ongoing session. This issue resolves once all participants leave the meeting, allowing external users to join successfully. Attempted Resolution: I explored creating a resource account and assigning the bot’s application ID to that account. However, I encountered authentication challenges when attempting to authorize the bot on behalf of the user account. Request for Guidance: I would appreciate any insights or recommendations to address these issues, particularly regarding the bot’s delayed visibility and the constraints affecting external user access.Teams External Collaboration Administrator Role Arrives
Microsoft is introducing a new Entra ID role. The Teams External Collaboration administrator role allows users to manage external collaboration settings. Quite how often Microsoft 365 tenants need to manage these settings is unknown, but it’s a useful prompt to review the current set of roles used and users who are members of those roles. Time for an annual clean-up. https://office365itpros.com/2026/01/14/new-entra-id-role/
Microsoft can accuse you of Child Sexual Exploitation and Abuse
So there is cloud hosting / storage website out there called 1fichier.com and if you write that in Teams, it's fine, but if you put https:// in front of it, like https://1fichier.com then it will ne censored in Teams and you'll get an e-mail saying: Content associated with your account was detected by Microsoft as violating our terms and policy or code of conduct. The details are as follows: • Service or product used: Microsoft Teams • Policy violated: Reference to Child Sexual Exploitation and Abuse Content • Actions taken: We have removed the content in violation. This is a pretty serious accusation to throw around like this, considering this is an obvious "false positive".
