Forum Discussion
Webinars - registration page doesn't match meeting time
I found that you have to edit the meeting title and time on the registration page to match the actual meeting time of the event. Is anyone else seeing this? Is this by design?
- BryanNyce
Microsoft
Hi David Phillips, this is a known issue and will be corrected in our next update to the webinar feature (Q3CY21).
BryanNyce David Phillips I have noticed that if you set all the event details before turning on the requirement for registration that the registration page will pick-up the correct date and time. However, it would be nice if the date and time on the registration form was automatically updated with changes to dates and times of the event. In addition, it is frustrating that if you don't set the event details before turning registration for the webinar on then the start/end times on your registration page are limited to the hour/half-hour meaning your registration page might not match-up to your event details. This is confusing for participants.
Tmadel It looks like this is not yet fixed because it just happened to one of our users 😞
- Do you have any update as to when this fix will be deployed?
- I've just realised a webinar we set up shows the American date format (MM/DD/YYYY) on the page that users see, however when i look at the preview in Teams it shows with the proper date format DD/MM/YYYY. Great way to confuse users..
- Got a reply from Microsoft Support (got a premier support) that they plan, preliminary, to publish fix on 2022 Q1 or Q2.
ARusteika_LTG This is really upsetting. Microsoft created a significant bug in a feature that makes it unusable by most of their paying customers... it is taking them ~one year to address this issue. Whoever is the product owner for this capability should really talk to their customers to understand that they rolled out a product which many want to use, but it is UNUSABLE due to this bug. How come this was not a priortity fix in their next possible release?
- ARusteika_LTG do you know if this ever got fixed?
BryanNyceany update about this issue? here in my company we encountered the same problem.
ricardovmr We are still having the same issue in Teams EDU- no 15min time intervals available in the registration form/attendee calendar invite for a webinar.
Hi, any update on this issue. it is now 2023 and the issue persists.
I created a meeting and, AFTER setting the correct timezone, required registration. Unfortunately, the registration is for a meeting at 1300 in my home timezone, NOT the timezone of the invitation!
Does this mean I cannot use the registration function?we are seeing this issue too, and i guess its still not fixed.
When will it be - update please
David Phillips This still looks to be a problem in September 2023.
I am finding the following.
* The dates on the registration page are not updated if you change the event date.
* The dates are shown on the registration page in MM/DD/YYYY format instead of DD/MM/YYYY.
It doesn't look like these issues are a high priority at all.
