What to Expect from the Copilot & AI Sessions at Microsoft 365 Community Conference
AI isn’t a side conversation at the Microsoft 365 Community Conference—it’s at the center of how work is changing. The Copilot, Agents, & Copilot Services Sessions are designed for anyone who wants to move beyond curiosity and into real-world application. This is an opportunity to learn how Copilot works today and how agents extend it. You will also explore how organizations can govern, scale, and operationalize AI across Microsoft 365. Questions these sessions will help answer: How do we move from experimentation to real value? How do we scale AI responsibly? How do agents fit into the way we already work? What skills do teams need next? Business leaders, IT pros, developers, and community practitioners will join sessions to find practical insights into how AI shows up in your daily work, and what it takes to deploy it responsibly and effectively. There will also be a focus on change management, champion programs, and adoption frameworks, because deploying AI isn’t just a technical decision, it’s a cultural one. From Copilot to Agents: The Shift from Assistance to Action One of the biggest themes across the sessions are the evolution from AI as a helper to AI as an active participant in work. If you’re curious about what “agentic AI” actually means in practice, attending these sessions will make it concrete. Join your peers as you learn how Microsoft 365 Copilot is being extended through agents that reason, act, and automate. Learn about agent orchestration across tools like Copilot Studio, SharePoint, Teams, Planner, and Power Platform. Discover new agent patterns including declarative agents, multi-agent configurations, workflows agents, and computer-use agents. In these sessions you’ll explore how agents can: Take action on your behalf and do more than suggest content. Work across apps, data sources, and workflows. Participate alongside humans as part of the team. Real Adoption Stories (Not Just Demos)! Go beyond feature walkthroughs to focus on how organizations are actually adopting Copilot and agents at scale. In these adoption stories you’ll hear: How Microsoft uses Copilot and agents internally as Customer Zero. What adoption looks like across large enterprises, frontline environments, and regulated industries. Lessons learned from early adopters—what worked, what didn’t, and what they’d do differently. Governance, Trust, and Control Are Front and Center AI adoption only works when people trust it—and trust is built through strong governance. Learn how organizations are balancing innovation with oversight and enabling teams to build and use agents while maintaining enterprise-grade guardrails. A significant portion of the Copilot & AI track is dedicated to: Agent lifecycle management. Security, compliance, and data protection. Preventing oversharing and managing risk. Observability and control using tools like Agent 365, Microsoft Purview, and Copilot Control System. This is especially valuable for IT and security leaders who are being asked to “move fast” without compromising standards. Building with Copilot: No-Code, Low-Code, and Pro-Code Paths No matter where you sit on the technical spectrum, there’s a clear path to learning how to build responsibly and effectively. Not everyone builds the same way and organizations need prompt engineering that delivers results. In these sessions you’ll learn how to choose the right agent type for the job, extending Copilot with enterprise data, and designing agents that are production ready—not just impressive in demos. These sessions are tailored to: Business users and makers getting started with Copilot Studio Low-code developers extending Copilot with workflows, connectors, and prompts Pro developers building advanced agents using APIs, MCP servers, Microsoft Graph, SharePoint Embedded, and Azure AI Copilot in the Flow of Everyday Work Rather than abstract AI concepts, you’ll see end-to-end workflows that demonstrate how Copilot helps people save time, reduce manual work, and focus on higher-value outcomes. The emphasis in these sessions is on practical impact, not hype showing how AI is grounded in real work. These sessions will showcase Copilot and agents embedded into: Meetings, chats, and channels. Task and project management. Content creation and knowledge management. Business processes and frontline operations. Why the Copilot and AI track matters If AI is part of your roadmap, or already part of your day, this track will show you how strategy can meet execution. Join us to explore clear mental models for Copilots and agents, see real examples you can apply to your work, and gain a better understanding of what’s now—and what’s coming next. Each year, #M365Con26 is built around one simple idea: bringing our global community together to learn, grow, innovate, and get hands-on with the technologies shaping the next era of work. This year’s conference delivers our most expansive program yet, including: 200+ sessions, workshops, and AMAs, covering Microsoft 365 Copilot, Teams, SharePoint, OneDrive, Copilot Studio, and more. 100+ Microsoft-led sessions, giving you unprecedented access to the people building the apps and AI capabilities you use every day. A keynote lineup featuring Microsoft leaders including Jeff Teper, Charles Lamanna, Vasu Jakkal, Rohan Kumar, Jaime Teevan, and many more. Deep-dive workshops to elevate your skills with real-world scenarios and hands-on learning. Exclusive attendee parties and networking events where you can connect with peers and icons. You’ll also get the chance to meet hundreds of Microsoft executives, engineers, and product leaders—ask questions, share feedback, and help shape the roadmap of the technologies you rely on. Register now, save $150 with code SAVE150 - https://aka.ms/M365ConRegister
Tracking Competencies & Development in MS Teams?
Does anyone have any experience building an employee development program inside Microsoft Teams? Our team had the idea to map out competencies and integrate employee development programs into our overall performance management cycle. We would love to keep all of this inside Teams. Is Power Apps the way to go?
All Teams Bots Not Working At All
This morning all of a sudden all our Teams bots stopped working. These are bots built using bot framework running on Azure Bot Teams Channel. Is this related to the current Teams API issue we talking about? All of a sudden all our client and test bots stopped working. But the Web Channel is working as expected. Only the teams channel. We even checked with ngrok and its not even hitting the service. We checked the app registrations and their credentials as well to ensure not issues there too. Completely lost whats happening. Help?
Add Teams Chat Member API call inexplicably Failing
I have tried every possible permutation of this API call that I can imagine. Nothing works. I already started a thread on this, but now it appears to be glitched and I can no longer reply to message sin that thread for some reason. What can I do to contact Microsoft Support and speak directly to their API team? The responses I have gotten all appear to be AI generated and NONE ARE CORRECT. I really need help, from a human, that actually might understand what's going on here. Please help. "#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation." <- I am receiving this error despite the fact that we already have several users in this channel with that same type. This API call is intended to invite a user to an existing group chat. This should really be a very simple thing. 1. ALL users in the group chat already have type = '#microsoft.graph.aadUserConversationMember' so the error message doesn't even make sense. 2. This IS a Group chat. NOT a channel. NOT a one on one chat. 3. The Inviter has permission to invite users to this groupchat through the frontend. (and in fact can do so using the frontend.) Why is this API call failing? I have tried scrubbing the API call of special characters, I have tried using the beta endpoint, I have tried several different formats for the input. ERROR: {"error":{"code":"BadRequest","message":"The provided '#microsoft.graph.aadUserConversationMember' for 'odata.type' is not valid for this operation.","innerError":{"date":"2026-02-10T19:11:28","request-id":"XXXXX","client-request-id":"XXXXXX"}}} POST URL: https://graph.microsoft.com/v1.0/chats/IDHERE/members BODY: { "chatType": "group", "\u0040odata.type": "#microsoft.graph.aadUserConversationMember", "user\u0040odata.bind": "https://graph.microsoft.com/v1.0/users/IDHERE", "roles": [] }Group email addresses for Teams sometimes contain “+” or “/” characters
We are using Microsoft Teams in our organization. When creating multiple Teams with exactly the same team name, using ASCII alphanumeric characters only, we occasionally see that the automatically generated group email address contains unexpected characters such as “+” or “/”. I would like to know whether this behavior is expected or if it is specific to our environment. This issue seems to have been occurring since around August 2025. We manually create Teams using the Windows Teams client. For example, if we create several Teams with a simple name such as “example2026”, the corresponding group email addresses are generated in the following format: email address removed for privacy reasons However, in some cases, the XXXXXX portion includes characters like “+” or “/”. When creating around 50 Teams, this issue appears in a few of them. This causes two problems for us: A “+” character interferes with plus-addressing behavior. When a “/” is included, we cannot create events inside the Team. Has anyone else encountered this issue or knows why this happens? Any insights would be appreciated.Retiring Teams live events: The next chapter for events at scale in Microsoft Teams
Today, we’re announcing the retirement of Microsoft Teams live events and the associated Microsoft Graph APIs used to create Teams live events. This change will go into effect June 30, 2026, as part of our ongoing effort to continue to modernize our event experiences and deliver a more powerful and flexible solution for large-scale communications.
Announcing general availability for Microsoft Teams optimization in Amazon WorkSpaces
This release introduces the first-ever Virtual Desktop Infrastructure (VDI) optimization for Microsoft Teams on Amazon WorkSpaces for Windows endpoints, delivering a seamless, high-performance collaboration experience. A First for AWS Customers Previously, Amazon WorkSpaces users did not have access to a fully optimized Teams experience. With this release, AWS environments now offer VDI support for Teams, bringing long-requested capabilities to both Personal and Pool Windows WorkSpaces client configurations. What’s New: Key Features and Benefits Multimedia Offloading: Audio and video processing are now offloaded from the virtual desktop to users’ endpoint devices, resulting in smoother, more responsive calls and meetings. High-Definition Audio and Video: Experience crisp, clear video and audio for remote meetings that feel natural and engaging, with improved reliability and reduced latency. Feature Parity: Enjoy Teams experience on Amazon WorkSpaces that matches the functionality of desktop Teams clients. Previously, Teams' audio and video streams on Amazon WorkSpaces were routed through the virtual machine, which could add latency and influence the quality of the media experience. With this update, media processing is handled directly on the endpoint device - audio and video now bypass the VM entirely. Currently, this optimization is available specifically for Amazon WorkSpaces accessed via the Windows WorkSpaces Client –AppStream and other platforms are not yet supported. Behind the Optimization: Step-by-Step Breakdown When a user launches Teams in Amazon WorkSpaces VM the following sequence occurs: The MS Teams VDI Bridge on the VM detects that MS Teams is running inside a virtual machine and initiates the virtual channel between the VM and the endpoint device. Amazon WorkSpaces loads the MSTeamsPlugin.dll on the user's endpoint device. Plugin downloads and installs the required Slimcore MSIX package from the Microsoft Public CDN on the endpoint device. The local process MsTeamsVDI.exe is spawned which handles the media offload to the endpoint device All this sequence is abstracted from the user and happens in the background. Customer Success: Real-World Impact André Akkerman, Director of Workplace Technology at Wolters Kluwer, shared the following: “Our Amazon WorkSpaces users initially faced some challenges with Microsoft Teams video conferencing, including connection stability, system performance, and audio-video quality. These technical limitations impacted our ability to provide a rich collaboration service in our remote and hybrid work virtual environment. Working together with AWS and Microsoft, we implemented MS Teams Optimization for Amazon WorkSpaces across our global user base in North America, Europe, and Asia Pacific regions. The results have been outstanding.” Juan Rivera, Corporate Vice President at Microsoft, added: “Microsoft Teams users expect seamless collaboration experiences across any environment,” said Juan Rivera, Corporate Vice President at Microsoft. “With Teams VDI2 optimization, we are delivering innovative capabilities that transform virtual desktop performance, offering rich functionality, smooth audio and video experiences, and exceptional reliability. By enabling direct endpoint routing for media traffic, organizations can provide employees with the high-quality Teams experience they expect while maintaining flexibility and optimizing infrastructure costs.” Getting Started with Teams VDI Optimization Ready to take advantage of Teams VDI optimization on Amazon WorkSpaces? Visit our website to get step by step guide and ensure your WorkSpaces environment is configured for the new Teams VDI optimization.
Providing Early Feedback - Simplified Teams app bar 557169
How do we provide early feedback to prevent this from happening or requesting the option to disable this feature? If anything, I want Teams to de-simplify. Microsoft keeps going out of their way to hide things that are crititical to productivity. https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=557169 I mean - generally - how do we get Microsoft to stop making things worse? It seems like the recommendation is to use the feedback button in the app; but by that time it's too late. Telling the 100+ people who ask me what Microsoft broke this week to use the feedback button is not helping avoid their distaste and distrust of this platform. This is why people are avoiding Teams and prefer text messaging and WhatsApp. We desperately need to increase adoption but Microsoft keeps obscuring features that lead to increased confusion. Where do we make requests to decrease simplicity and increase productivity?Microsoft Teams events: A new unified experience makes it easier to discover, create, and manage events
Today’s organizational challenges and growing complexity can make it difficult to create meaningful connections with audiences, whether engaging employees or reaching a dispersed customer base. Having the right tools to navigate the demands of large-scale communication for digital and hybrid events is critical to achieving business objectives. We are excited to introduce the new Teams events experience designed to simplify how events are discovered, created, and managed. Now in public preview, Teams events represents the next step in delivering professional, high-quality events, featuring flexible customization options to empower event organizers and better engage the audiences that matter most. Unified event creation flow At the heart of this Teams events update is greater choice and control for organizers. The Meet app becomes the dedicated home for events in Teams, featuring a new event creation flow that gives organizers more flexibility and control when setting up their events. Organizers can customize experiences such as audience interaction (attendee camera feeds, raise hands, polls, etc.), registration control, and event scale. The new event creation experience no longer constrains individual features to a particular event type, replaced by a dynamic scheduling flow that gives organizers increased flexibility to tailor the event experience to specific audiences and goals. Centralized event discovery and tracking Busy schedules make it impractical, and sometimes impossible, for people to be aware of important events an organization hosts. The new Discover tab in the Meet app helps organizers promote events and drive interest by making them easier for audiences to find and access. The Discover tab is where organizers and attendees can find and track events, without relying solely on calendar invitations. Users can view events they’re registered for, find and register for new events, and catch up on recordings of past events. The Discover tab gives organizers, registrants, and attendees a single place to stay connected to their events. Simplified event management Managing events in Teams is easier than ever with the new Manage tab. No more searching through calendars or hidden menus to update presenter bios, adjust sharing functions, or track registrations. Teams events brings everything into one place for streamlined management. Event pages are created automatically when an event is saved, and serve as the central location for settings, customization, and branding. After an event concludes, Teams events makes it easy to send attendees follow-up emails and recording notifications. Event organizers also have a single place to access registration data and recap tools designed for insights and continued engagement. New capabilities give event organizers more control and flexibility In addition to the new unified experience, Teams events is adding capabilities to streamline setup and drive attendance: New delegate and shared mailbox support enables authorized users to schedule and manage events on behalf of the principal organizer. This helps teams collaborate more naturally when coordinating large or recurring events. Dedicated event details pages make it easy for organizers to view all elements related to the event, including built-in Q&A, and the ability to save customizations as templates for future use. Support for custom domains for event emails improves deliverability and helps invitations and reminders avoid spam filters, while offering additional event branding. Enhanced co-organizer editing and management controls make it easier to share responsibilities throughout the event lifecycle, ensuring a consistent management experience even as teams grow and roles evolve. Expanded access to events with new licensing Starting April 1 st , 2026, Teams events capabilities such as town hall and webinar, including advanced features, are available to all users licensed for Teams Enterprise and no longer require Teams Premium. This expanded access to Teams events enables more people in your organization to create high-quality, professional events. Along with these licensing changes, we also announced Attendee Capacity Pack licenses would be available to scale digital and hybrid events up to 100,000. For more information, please read our recent licensing announcement. Teams live events retirement Teams events will continue to be the experience where we invest in bringing new features and capabilities to support high-quality, professional digital and hybrid events at scale. With this launch, we will be retiring Teams live events fully on June 30, 2026. Users with events already scheduled through February 28, 2027, will be able to carry out these instances as planned through that date to avoid disruption. For more information, please refer to our recent retirement announcement. Create events that connect It’s never been more important to make meaningful connections with the audiences that matter to your organization, and your ability to deliver highly engaging events can play a critical role. The new Teams events experience streamlines your events, from discovering what’s happening across your organization, to creating tailored formats, to managing professional engagements at scale, all in one place. This new chapter brings greater simplicity, flexibility, and power to every event organizer, manager, presenter, and attendee. With expanded access through licensing updates, Teams events provide the foundation to deliver memorable, high-quality experiences, and enables even more people across your organization to confidently bring their events to life.
