Teams Bluetooth Audio Stack - Headphone vs Headset Failure
Been having a strange issue since the latest update on New Teams (1st Oct 2025 updated). This only happens with Bluetooth and with Headsets like PLT Voyager Legend and Yealink BH71 and on Windows 11. Mobile phone Teams works fine and to be clear, all other apps work fine with the Headsets. Its ONLY Teams doing this, and onluy since this update - worked perfectly for years before. When my device is connected Teams is separating the Speakers as Headphone and the Mic as Headset. This now means that when using the Mic, it won't play audio through the headphone (speaker) and vica versa when using the speaker (headphone) it won't allow the Mic (headset) to be used. This is a MASSIVE regression and extemely frustrating for any mobile user. I thought this was a PLT issue, so I bought a brand new Yealink BH71 and connected it via bluetooth and it did exactly the same thing. To be clear, this was working perfectly for months and years before this latest update.What’s New in Microsoft Teams | September 2025
Hey Microsoft Tech Community, we’re back with the latest updates to Microsoft Teams! This month we’re excited to spotlight many new features, like Threads in Channels which lets you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow; updates to Teams AI Library that enables developers to build more powerful collaborative agents for Teams; and Teams Phone Extensibility for CCaaS and Dynamics 365 Contact Center that helps customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. In addition to these exciting features, earlier this month, we announced the latest wave of Copilot innovation in Teams: we are now giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. We share more about these agents below. Teams Rooms users have reason to celebrate as well, because the Facilitator agent is available in Microsoft Teams rooms with a Pro license. And Windows touch boards now support private browsing with Microsoft Edge, enabling secure access to websites and business web apps during and outside of meetings. Using touch boards in Teams Rooms is easier too, with Universal Touch Console support. Users can control Teams Rooms from either the table console or directly on the touch board, including devices like Surface Hub 3. All these updates are designed to help you work smarter, automate the routine, and get more from every minute you spend in Teams. Our goal is to give you the tools to maximize your productivity and improve collaboration and communication across your team. Let’s take a closer look at what’s new! New features released this month: Chat and collaboration Platform Meetings, webinars, and town halls Teams Phone Workplace: Places and Teams Rooms Fundamentals and Security Frontline Worker Solutions Certified for Teams Devices Chat and Collaboration Agents in channels [Public Preview] Teams channels provide an organized space for teams to manage workstreams and communicate with stakeholders. Now, each channel can have a Channel Agent that draws on its conversations and meetings to act as a domain expert for the team. These agents adopt the channel’s name and help with common tasks – for example, flagging important deadlines that are buried in conversations, summarizing progress with succinct status reports, assigning tasks and due dates, and answering questions asked in natural language like “What’s the latest on our budget?” You can even invite these agents into meetings when you need expert insights in the discussion. Channel Agent is now in Public Preview* for users with a Microsoft 365 Copilot license. Learn more. Threads in channels Threads in channels let you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow. This makes it easier to stay up to date, while allowing for in-depth discussions. You can follow the threads that matter most to you, and when an important update or decision is made, you can send it back to the main conversation, so everyone stays aligned without requiring them to sift through every reply. The Followed Threads view brings all your followed conversations into one interactive list. You can quickly access all your threads, triage and respond—without jumping between channels. And when you're done with a thread, unfollow it to stop receiving future updates. Learn more here. Enhanced AI thread summary in channels Stay on top of your conversations with enhanced AI-generated thread summaries, available in post/reply and threaded channels. When a conversation becomes lengthy, Copilot helps you catch up without reading every message by offering a “summarize thread” entry point, making it easy to stay informed within your workflow. Based on customer feedback, we structured these summaries to a clear, scannable format, which includes a brief overview highlighting the key takeaways, followed by a bulleted list organized by topic. Thread summaries provide a fast, focused way for users to get caught up on content that matters most to them. AI thread summary is available with Microsoft 365 Copilot license. New Workflows app experience in Teams [Public Preview] The newly redesigned Workflows experience in Teams makes automation easier and more accessible than ever. With a simple interface, it helps you automate day-to-day tasks, like getting updates from your teammates, automatically routing documents for approvals as they get modified, or adding tasks to Planner from messages without ever having to leave Teams. Additionally, you can now use new AI-powered workflow templates to automate tasks with Copilot or your channel’s agent — no coding required. This experience is currently in Public Preview. To access the AI workflows, users need a M365 Copilot license. Teams platform Sharing Apps and Agents in Teams To streamline interactions with apps and agents in Teams, we have introduced context aware buttons to link previews. These buttons will show the main action you can take with the link, depending on the app and where the link is shared. For example, if you share a SharePoint agent in a Teams Channel, the button CTA will say “Add to this Channel”, making the next step for the end user intuitive and efficient. Teams AI Library The updated Teams AI Library enables developers to build more powerful collaborative agents for Teams. With the enhanced version in GA for JavaScript and C#, and in Public Preview for Python, the library simplifies the creation of custom agents and provides access to the latest capabilities including Agent-to-Agent collaboration (A2A), Model Context Protocol (MCP), agentic memory, and more. It is generally available in C# and JavaScript, and in Public Preview for Python. GitHub app for Teams [Public Preview] Developers can @mention GitHub in a Teams channel to generate code directly from team discussions, turning conversations into working code without leaving Teams. The GitHub app for Teams understands your conversation in the Teams channel and helps turn that conversation into code, tests, documentation and pull requests. Github app for Teams is currently in Public Preview. Learn more in our recent GitHub blog post. Meetings, webinars, and town halls Facilitator agent Facilitator, the AI agent for every meeting, is now generally available. It joins your Microsoft Teams meetings to keep conversations focused, organized, and action‑oriented—adding productivity, not work. With a natural, conversational interface, participants can collaborate with each other and the agent in real time while Facilitator manages the end‑to‑end flow: it sets an agenda from the invite or infers goals from the discussion; keeps conversations on track with a visible timeline, smart time allocations, and gentle reminders; captures editable, real‑time notes; answers questions with meeting context and relevant web information; and records, assigns, and updates tasks, syncing with Planner for seamless follow‑through. When a new document is needed, it offers one‑click creation and generates a first draft in Word or Loop. Facilitator is also available in Teams Rooms and on mobile—extending chat, notes, and timers, and even capturing ad‑hoc hallway syncs—so every decision and action is captured. Enhanced Meeting Protection – Prevent Screen Capture [Premium] To address the issue of unauthorized screen captures during meetings, the Prevent Screen Capture feature ensures that if a user attempts to take a screen capture, the meeting window will turn black, thereby protecting sensitive information. This feature will be available on Teams desktop applications (both Windows and Mac) and Teams mobile applications (both iOS and Android). For users joining from unsupported platforms, they will be placed in audio-only mode to maintain the integrity of the meeting's content. This feature is available with a Teams Premium license. Countdown timer for Teams Meetings Manage time and streamline meeting discussions with the new countdown timer for Teams meetings, a tool designed to keep meetings efficient and on schedule. Any user can easily add a timer of any duration to the meeting (up to 100 minutes), which will appear in the meeting window for all participants with controls to start, stop, pause, and add more time. Colors automatically change as the timer gets closer to zero to help keep the speaker on track. Decorate your background in GCC (Premium)* Decorate your background is now available to customers in GCC and GCC High environments. It is a generative background effect in Teams that makes meetings more fun and personal by using AI to spruce up your meeting background. With it, you can blend your physical and digital spaces and revamp what can be seen of your physical meeting space for each call. This technology allows for effortless room clean-up and adds virtual plants or festive decorations for special events. Decorate your background requires a Teams Premium license. Real-Time Mic Volume Indicator for Teams Meetings* Introducing the Mic Volume Indicator for Teams meetings, a feature designed to provide real-time visual feedback on your audio levels. Positioned on the user bar, this indicator ensures your voice is captured correctly, eliminating the need to ask, “Can you hear me?” By offering continuous visual confirmation, it enhances user confidence and reduces communication breakdowns. It streamlines meeting efficiency by minimizing interruptions and ensuring communication that works. Organizer controls now available in meeting toolbar Take control of your meetings—right from the toolbar! Managing your Teams meetings is now faster and easier. Organizers and co-organizers will see a new ‘Controls’ button directly on the meeting toolbar—giving instant access to key settings for secure and seamless meetings. If an organizer has Teams Premium license, they'll unlock even more functionality with the Advanced Protection section inside the Controls flyout. Need deeper customization? Just click ‘View more’ at the bottom of the flyout to open the full Meeting Options panel. Enhanced privacy and stability for live captions To improve privacy, when transcription is off, captions will now show only the past five minutes of dialogue instead of the full meeting. If transcription is on, captions display the entire conversation, just like with live transcription. We’ve also fixed an issue where changing the caption position could cause data loss—now, moving captions will not affect the text shown. These updates also apply to Real-time Text (RTT), ensuring a consistent and reliable experience. Chat for organizers and presenters in webinars Organizers, co-organizers, and presenters can now take advantage of a dedicated private chat in webinars, separate from attendee conversations. This feature is available before, during, and after the event, allowing presenters and event staff to coordinate easily and ensure smooth webinar delivery. Teams Phone Teams Phone extensibility for CCaaS and Microsoft D365 Contact Center Teams Phone extensibility is generally available for contact center as a service (CCaaS) ISV solutions and Dynamics 365 Contact Center to help customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. Customers of Teams Phone can now leverage Teams Phone as a single, integrated solution to power calling across their unified communications as a service (UCaaS) and CCaaS solutions. According to a commissioned Total Economic Impact™ study conducted by Forrester Consulting 1 , organizations using Teams Phone extensibility with Dynamics 365 Contact Center could see projected ROI and benefits PV as high as 345% and $3.5M respectively by year 3. Download the full report to learn more. ISV solutions that have completed certification for Teams Phone extensibility include AudioCodes, CentrePal, ComputerTalk, Heedify, and Landis 2 . We look forward to adding additional certified contact solutions to this growing ecosystem in the months ahead. 1 Projected benefits for a composite customer. New Technology: The Projected Total Economic Impact™ Of Microsoft Dynamics 365 Contact Center with Teams Phone extensibility, Forrester Consulting, Casey Sirotnak, Jonathan Lipsitz, August 2025 2 While certification is not required to access the Azure Communication Services API that enables Teams Phone extensibility, we recommend selecting a contact center solution that has completed the certification process for the best experience. If you are a contact center developer, learn more about enabling Teams Phone calling for your CCaaS solution. Support for Voice Applications Settings for Authorized Users in GCC High and DoD cloud environments [Premium] Teams Premium admins in GCC High and DoD cloud environments can now assign voice application policies to authorized users, granting them permission to configure auto attendants and call queues directly in Teams settings. Authorized users can opt team members in or out, streamlining team communications and response to business needs while maintaining security and oversight. Learn more. Workplace: Places and Teams Rooms Facilitator agent generally available for scheduled meetings in Teams Rooms You can take advantage of the Facilitator agent in Teams Rooms on Windows or Android for real-time AI-generated notes, follow up items, and keeping everyone on time during scheduled meetings. Facilitator appears in the meeting chat and participants can toggle between notes, chat, and the agent. Facilitator for ad-hoc meetings, invoked by QR code scan, is available in public preview. Available with Teams Rooms Pro. Learn more here. Browser support on Teams Rooms on Windows touch boards Now you can access websites and line-of-business web applications using private browsing mode with Microsoft Edge on Teams Rooms on Windows touch boards, including Surface Hub 3. You can use the browser during meetings or outside of them, and admins can manage browsing policies, via the Pro Management portal, to ensure a secure and safe browsing experience. Available with Teams Rooms Pro. Learn more. Universal Touch Console support for Teams Rooms on Windows touch boards Using touch boards in a room is easier than ever with Universal Touch Console support. Once set up by an admin, you can control Teams Rooms on Windows touch boards, including Surface Hub 3, using the console on the table or by touching the board device. Preview of multiple camera view in Teams Rooms on Windows When multiple camera views are enabled in Teams Rooms on Windows, the preview video on the front-of-room display and the camera settings dialog will show multiple camera views. This feature allows in-room users to be aware of all camera feeds that are simultaneously streaming to remote users. Available with the Teams Rooms Pro license. Learn more here. DoD support in Teams Rooms Pro Management Department of Defense (DoD) customer tenants now have access to the Teams Rooms Pro Management service and portal, enabling them to use the remote device management and analytics features of the solution while meeting high security and privacy standards. Learn more here. Fundamentals and Security Migration Tool for Teams IT admins can now seamlessly migrate content from public and private channels in a third-party solution to Teams standard channels. Using a new first-party Migration tool in Microsoft Admin Center (MAC), admins can connect the third-party workspace, plan the migration, and execute the content transfer to Teams with ease. Unified building and endpoint metadata for reporting Teams Administrators can now use a single, unified process to upload and maintain the building and endpoint metadata that enriches calling and meeting reports. This new process replaces Reporting Labels and ensures that the building and endpoint information you upload is used in both Tenant Admin Center and Call Quality Dashboard. The data is stored in the Call Quality Dashboard (CQD) system and is used for call reporting, with no connection to Places or e911. Silent test call Silent test call provides the ability for IT admins to proactively run a synthetic simulation of a Teams call to the subnet, and to examine network readiness before any issue occurs. It provides tenant admins comprehensive visibility of their Teams environment, including infrastructure aspects such as network and devices, even during periods of no activity or minimal user interactions. Frontline Worker Solutions Link your existing frontline teams with flexible membership Save valuable time while transforming how you manage your frontline teams with flexible membership. By connecting your existing teams to the frontline workforce management tool in the Teams Admin Center, memberships automatically sync with Microsoft Entra attributes—keeping everything up to date with zero extra effort. And when you need added control, frontline managers can easily add or remove team members with just a few clicks. Learn more here. Certified for Teams Devices Yealink MeetingBoard Pro MTRW Series-65 and-75 The MeetingBoard Pro combines video conferencing, display, and smart whiteboard into an all-in-one solution with plug-and-play convenience and a clutter-free design. Delivering Pro View, Pro Sound, Pro Interact and powered by Pro Core, it features a triple 50MP camera system with advanced AI for precise tracking and a 16 MEMS mic array with AI-enhanced audio for crystal-clear conversations up to 12m/129 Sq Ft. MAXHUB XBar U50 and V50 Kit The MAXHUB XBar U50 is a USB-mode dual-camera videobar designed for small rooms and BYOD scenarios. With 100MP dual-lens camera, 12 beamforming microphones, AI-enhanced audio, and FlexMount for easy installation, it offers plug-and-play conferencing without fixed systems for ultimate flexibility. The solution includes 3-year service coverage and remote device management via MAXHUB Pivot — simplifying deployment and maintenance for IT admins. AudioCodes RXV200 + RXVCam70 + Shure Large Room Kit Elevate your large meeting spaces with a state-of-the-art collaboration solution, seamlessly integrating the AudioCodes RXV200 Android Intelligent A/V Hub, the AudioCodes RXVCam70 PTZ Camera and a Shure Large Room Audio System. Also included is the RX-PAD meeting room controller that simplifies meeting setup and device control. This bundle is engineered to deliver an exceptional Microsoft Teams Rooms experience for exceptional hybrid productivity, ensuring every participant, regardless of location, feels fully engaged and clearly heard. Owl Labs Meeting Owl 4+ The Meeting Owl 4+ is the first AI-powered 360° camera, speaker and microphone device that powers millions of global meetings. It combines 360° video and audio coverage with award-winning speaker-switching software to power effective hybrid collaboration in any space. The Meeting Owl’s proprietary Owl Intelligence System™ uses visual and audio cues to automatically focus on and capture the best view of in-room speakers in 4K video so remote participants can engage and participate in hybrid discussions effectively and productively. Yealink MP45 Teams MP45 USB desktop phone brings new meaning to the USB desktop phone with a 4-inch touch screen, telephone keypad and HD audio. You can connect and power the MP45 USB desktop phone via the USB cable with a USB-A/C adapter for easy installation and use without carrying additional cables or installing drivers. Connect the phone to any PC running Microsoft Teams and it will instantly be ready to start placing or receiving phone calls. The MP45 USB desktop phone provides convenient buttons for call control, such as a full dial pad, keys for controlling volume, mute, speakerphone, hold, redial, external headset mode and a dedicated Teams button to move Microsoft Teams instantly to the foreground. Logitech Zone Vibe Wireless (Native Bluetooth) Now you can ditch the dongle with Zone Vibe Wireless, an over-the-ear headset with modern design and comfort. Certified for Microsoft Teams over native Bluetooth, this product is ideal for video conferencing. Multipoint Bluetooth® enables users to easily switch between devices and delivers business-grade audio quality. The Zone Vibe’s lightweight design and battery longevity make it great for both office and home use. New Yealink Headsets: Yealink WH68 Teams USB-C/A This headset is designed for efficient communication, integrating DECT and Bluetooth dual-mode technology for seamless multi-device switching and ANC (Active Noise Cancellation) technology. Yealink WH64 Mono Teams & WH64 Dual Teams Ideal for clear conversations and smooth office experiences, these wireless headsets for business communication integrate DECT and Bluetooth modes, offering efficiency and flexibility. Advanced acoustic shield technology 2.0 filters out background noise, the busy light signals your call status, and the ergonomic design provides all-day comfort. Yealink WH64 Hybrid Mono Teams & WH64 Hybrid Dual Teams Wireless headsets with a DECT dongle for Hybrid working. Integrated DECT and Bluetooth modes offer a flexible and efficient solution for multi-connection mobile working in various scenarios. Advanced acoustic shield technology 2.0 filters out background noise, and the DECT wireless connectivity technology offers an exceptional call range of up to 150 m. Yealink WH63 E2 Teams A convertible DECT wireless headset supporting multi-device connection and control, designed for flexible and efficient calls in diverse office environments. Yealink UH48 Dual Teams USB-C/A A wired headset featuring hybrid ANC with two levels of ANC depth, 4-mic noise cancellation with acoustic shield 3.0 technology and extensively researched ergonomic design to ensure optimal stability and long-term comfort. Yealink UH46 Mono Teams USB-C/A & UH46 Dual Teams USB-C/A Wired headsets featuring 3-mic AI noise cancellation, ergonomic comfort, durable materials, flexible and fast plug-and-play, inline controls, and dual busy lights for all-angle visibility and fewer interruptions. Yealink UH35 Mono Teams USB-A & UH35 Dual Teams USB-A Professional USB wired headset with 35mm stereo speakers, dual mics with advanced noise cancellation, noise-isolating oval foam ear cushions. They are lightweight and comfortable for extended wear and can work seamlessly with UC platforms and Yealink IP phones. Yealink BH74 Teams USB-C/A A versatile headset for office, home, or travel, equipped with advanced microphone noise cancellation and ANC to ensure clear and immersive phone conferences and music enjoyment. The BH74 boasts long battery life, effortless usability and exceptional comfort for extended wear throughout the day. With impeccable stereo playback sound quality, you can always indulge in an unparalleled audio experience.
Premium Planner major flaw: Transfer to other groups does not work
I have just realized today that it is not possible to transfer premium planners to other groups. There is the "copy plan" feature but NOT the "select a destination group" feature. Probably a miss from the product team, Should not be too hard to fix.
Teams meeting that I created will not let me join
I have created several video meetings within Teams. When I click on the invitation link within my Outlook calendar or the "join" button I am brought to Teams. I confirm that my camera is on and that I am going to use my computer audio. When I click the "join" button I get the message - "when the meeting starts, we’ll let people know you’re waiting”. Mu invited guest get the same message and are waiting on their end as well. I created the meeting. I would assume that I could join the meeting and that I would be notified when they are queued up to be admitted to the meeting. Anyone have an idea what is going on here?
Expanding Teams Best Practice Configurations: 3 Scenarios to Elevate Call Quality and Reliability
We’re excited to announce the next phase of enhancements to the Best practice configurations dashboard in Teams admin center with three new scenarios that further empower administrators to optimize their tenant’s collaboration experienceUpdates for Town Hall in Microsoft Teams and Teams Live Events
Our goal in Teams is to make hybrid work and communication easier and more inclusive than ever before. This pursuit is core to the effort we put into creating meaningful connections between people through our end-to-end events platforms, whether one-to-one meetings or large one-to-many hosted digital events. We introduced our new digital streaming event solution for large events, town hall, in September 2023. Town hall has continued to drive new, exciting experiences for our customers, such as the ability to bring multiple presenters on stage, send out attendee emails, and see real-time health analytics for the event. As we move forward, we are excited to continue to share our latest features with you and let you know what to expect from town hall in the next year.AI and Microsoft Teams: A New Era of Collaboration
With the latest wave of Copilot innovation, we are giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. Throughout a team’s workday, agents will keep everyone updated on project status, run smarter meetings, draft useful content, stay on top of tasks, and provide timely answers to questions. Additionally, with tools like the GitHub app for Teams and the Teams AI Library, developers now have a streamlined way to collaborate on code within Teams and powerful resources to build and deploy agents faster than ever. Let’s explore how the addition of these agents and new Copilot skills help individuals and groups streamline their work in Teams.App availability - exclude a group
Hi all, I have a use case to have an app be available on Teams for everyone, except a group of people. I know you can update app availability in Teams admin center, but it doesn't give me the option to exclude the group and make it available for all other users. Is there a way to achieve this? Thanks in advance!Issue with Deep Link to Meeting Side Panel in Microsoft Teams
Dear Team, I hope this message finds you well. We are currently experiencing an issue with the deep link to the meeting side panel in Microsoft Teams. Despite following the documentation provided at the link below, the functionality is not working as expected: https://learn.microsoft.com/en-gb/microsoftteams/platform/concepts/build-and-test/deep-link-workflow?tabs=teamsjs-v2#deep-link-to-meeting-side-panel When attempting to use the deep link, we encounter the following issue: Instead of opening our custom application in the side panel, the meeting window opens with the chat displayed on the right-hand side. And in the background, I am getting the below error. We would appreciate your assistance in resolving this matter, as the deep link is a critical component for our application integration within Microsoft Teams. Thank you for your prompt attention to this issue. Best regards, Sukesh PK
Deleting AutoAttendants and CallQueue
Hello There are commands to delete AutoAttendants and CallQueue. But I get allways an error "Can't remove the Auto Attendant. Auto Attendant is still referenced by Endpoints Ids" Even if all Ressource Accounts are deleted a day before. These Auto Attendants and CallQueues are configured as Calling ID's When I manually delete them after removing there also an error that call queue time was to low. Is it possible to force the deletion. Regards JFM_12
