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Deleting AutoAttendants and CallQueue
Hello There are commands to delete AutoAttendants and CallQueue. But I get allways an error "Can't remove the Auto Attendant. Auto Attendant is still referenced by Endpoints Ids" Even if all Ressource Accounts are deleted a day before. These Auto Attendants and CallQueues are configured as Calling ID's When I manually delete them after removing there also an error that call queue time was to low. Is it possible to force the deletion. Regards JFM_12
Adaptive Card embedded audio doesn't play
Hi Everyone I have an adaptive card that was working until this week. I've got a workflow that sends an email when a voicemail is received, then saves the voicemail in SharePoint and sends the audio file embedded in an adaptive card in Teams. The code isn't complicated, I've just put the sharing link as a variable and then it's more or less like this: "type": "Media", "sources": [ { "mimeType": "audio/wav", "url": "@{variables('VoicemailLink')})" } ] It was working last week, and I didn't change anything. I've put a quick workaround in to put a hyperlink to the voicemail in the text of the adaptive card, and that seems fine so the variable link is working and the saved audio file is working, it's just not embedding the file nicely into the card. It opens up in a browser window instead. Has there been an update to adaptive cards or Teams that might break this sort of thing? Thanks for your help.
Teams Adaptive card Textrun is rendering markdown
I am making bot alarm message using adaptivecard. It is important for me to print out the user name and email accurately. So I tried to use TextRun to prevent markdowns from being supported.(https://adaptivecards.io/explorer/TextRun.html) But there is a problem that textrun is being marked down on ios mobile, tablet. this is my adaptive card json. {"type":"AdaptiveCard","$schema":"http://adaptivecards.io/schemas/adaptive-card.json","version":"1.3","body":[{"type":"TextBlock","text":"**Microsoft Entra ID**","size":"Large","wrap":true},{"type":"TextBlock","text":"user 5","size":"Medium","wrap":true},{"type":"RichTextBlock","inlines":[{"type":"TextRun","text":"- ``Use `code` in your Markdown file.(~~hspark~~@aaa.co.kr)\n","size":"Small"},{"type":"TextRun","text":"- + First item(test'email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- ** test12041432(test'''email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- > test12041435(test''email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- 1. adsfsdafsdf *{}*asdfadsf*_~ark~(test'''email address removed for privacy reasons)","size":"Small"}]},{"type":"TextBlock","text":"user 5","size":"Medium","wrap":true},{"type":"RichTextBlock","inlines":[{"type":"TextRun","text":"- ``Use `code` in your Markdown file.``(~~hspark~~@aaa.co.kr)\n","size":"Small"},{"type":"TextRun","text":"- + First item(test'email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- ** test12041432(test'''email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- > test12041435(test''email address removed for privacy reasons)\n","size":"Small"},{"type":"TextRun","text":"- 1ASDFASDFSADFASD asdfadsfsd *{}*adsfasdf*_~ark~(test'''email address removed for privacy reasons)","size":"Small"}]}]} I used \ to escape markdown on textblock, but there was a phenomenon where \ for escape was output together on mobile (Android, ios) even though it was properly rendered on pc. i want to know: Is there any way to output properly without markdown on adaptive card? PC, mobile, table should be supported in all environments. and I think it's a bug that textrun is rendered as a markdown in ios environment so please solve it. that's adaptive card json rendering exapmle pc: ios mobile: and escape \ example: mobile: pc:
Tools in Teams AI Library
Hello Team, In LLM we use tools like DynamicTool, DynamicStructuredTool to determine when to call which function and with what parameters. How to do the same using Teams AI Library? My Use Case: I want to find the intent from the user query and based on that intent further call the respective function/tool to perform respective action. How can I achieve this using Teams AI Library? I went through the samples mentioned here: https://github.com/microsoft/teams-ai/blob/main/js/samples/04.ai-apps/ but couldn't find anything similar.
Adaptive card is not getting updated in new Team client
We are working on bot framework (version 4) and using teams channel for bot communication. Currently teams client has updated to the newer versions with channel information. We are sending adaptive card to the teams and on button click the adaptive card will be getting updated. It was working fine in the old teams client But in new teams client web app , card is not getting updated every time. Either we need to change the channel or refresh the browser . Also we are not able to see any notifications of new messages that we are sending bot . We need to refresh or change the channel to see the notification message. Same behavior we have seen in teams client app also sometimes. Card was not getting updated exactly when we click on the button. We use the time stamp as a unique key for updating the card so that no conflict happens. Also there was no network issues while updating the card Is the issue with new teams web client or is there any suggestions that we can do to update the card at the same time we do button click.
Questions About Alternatives to Multi-Tenant Bots After July 31, 2025 Deprecation
Hello, As the ability to create multi-tenant bots in Azure will be discontinued after July 31, 2025, I’d like to ask if there are any viable alternatives available now? If I create a single-tenant bot and publish it to the Teams App Store, will users from other tenants still be able to interact with the bot? Additionally, will the bot be able to access their basic user profile information (only user name and aadObjectId) and conversation data? From my understanding, access tokens obtained using the client ID and client secret are tenant-scoped, meaning they are not valid across other tenants. As a result, the bot cannot access user information such as profile photos or email addresses from users in other tenants — is that correct? I'd really appreciate any clarification or recommended best practices on this. Thank you!
app.Context.channel.displayName not working
Hi, We have a tab application which is added the new teams channel where we read channel name through TeamsJS SDK . We could see app.Context.channel.displayName returning "General" as channel name for the first channel created in Teams and not returning actual value. Need your help on this Thanks, MithunDeeplink Navigation Issue in Published MS Teams Custom App on Mobile Devices (iOS & Android)
Description: We are experiencing an issue with navigation in our published MS Teams custom app. The app has a Tab with personal scope and a Bot. The problem arises for a few users (mostly on iOS devices) when they navigate to the Tab from the chat section of the Bot by clicking on a button that deeplinks to the Tab. Expected Behavior: The button click should trigger the deeplink and open the designated Tab and the specific page within the Tab in MS Teams app. Actual Behavior: iOS devices display an error message "Link not Supported. You can't open this link on the mobile app. Please open it on the desktop or web app." Android devices successfully open the Tab, but navigate to the default home page instead of the intended page within the Tab. Error Message: Details: The navigation works perfectly on the Desktop App and Web Browser. Sample Deeplink Used: let obj = { "params": paramsObj, "subdomain": subdomain, "pageRoute": "home" }; let subEntityId = { "subEntityId": obj }; var encodedWebUrl = ""; var encodedContext = encodeURI(JSON.stringify(subEntityId)); let tabUrl = "https://teams.microsoft.com/l/entity/" + manifestObj.id + "/agentTabId?webUrl=" + encodedWebUrl + "&label=entityLabel&context=" + encodedContext; cardObj = { ... { title: 'Open in Tab', type: 'Action.OpenUrl', url: tabUrl, } ... } Request: We need assistance in resolving this issue to ensure smooth navigation for all users, especially on iOS devices. Additionally, we need guidance on ensuring that Android devices navigate to the correct page within the Tab rather than the default home page. Thank you for your support.
