Assistance on Microsoft Townhalls, Live events and Webinars
Dear All, We hope you're enjoying our new Teams Town Halls! To further support your event experience, we’re excited to introduce the Microsoft Live Event Assistance Program (LEAP)—a complimentary service designed to help you seamlessly plan and execute your events (New Teams Townhalls, Live events, Webinars) What Does LEAP Offer? This free program connects you with Microsoft event experts who can assist with: Training and demos Configuration support Assistance before, during, and after your Town Halls, webinars, or live events Whether you're transitioning from Teams Live Events to Town Halls or planning future events, our team is here to guide you every step of the way. How to Access Free Support To receive assistance for your Microsoft events, simply log a support case with our experts. Please bookmark or update the following links to submit your request: Microsoft events assist portal (LEAP) Microsoft free support for your events (LEAP) Important Notes for First-Time Users Profile Creation: On your first visit, you may be prompted to create a profile. If redirected to a form that doesn’t mention LEAP, simply revisit Live Event Assist after profile creation. When submitting your support request, please follow these guidelines: Product Family: Cloud and Online Services Product: Live Events Assistance Program (LEAP) Support Type: Professional No Charge Issue Description: Title: Live Events Assistance Request Event Date and Duration Event Location Note: Use your work contact details (corporate email). Personal accounts such as Outlook or Gmail are not supported. If you're an event attendee, please contact your event host for assistance. Additionally, our team can assist with Microsoft eCDN-related queries. Learn More To explore the full benefits of the LEAP program, visit: Microsoft Virtual Event Guidance We look forward to helping you make your events a success!
Teams webinar 'no longer exists'
I set up a webinar with registration, which was working fine up until monday last week (7th March) - it now says that it no longer exists when you click on it in the calendar, and as such I'm not able to make any edits or download an updated registration list. It also no longer has the ability to join when you right click on it. It is still present in my outlook calendar with all of the original information, and It can be joined from here (so it does exist). The only thing that is different about this one is that you'll see in the picture above there are 6 workshops, each set up as a separate teams meeting. I created a table with a hyperlink to each of these and put it in the body of text for the meeting. Everything in one place so that attendees would know where to go next. Could this have somehow confused it by having other hyperlinks in the actual body of it? Has anyone else had this problem before and managed to resolve it? Or any other suggestions? I can't set it up all over again because 200 odd people have already registered and that would generate a new link to join. Thanks, Steve
