Forum Discussion
Confidentiality during Microsoft’s support for Webinars, Townhalls under LEAP program
I’m reaching out to inquire about the confidentiality practices followed during Microsoft’s support for webinars, townhalls, and large-scale meetings under the Microsoft 365 Live Event Assistance Program (LEAP).
As per the program details, Microsoft offers guidance and live assistance before and during events. In this context, I would like to confirm:
What confidentiality and data protection measures are in place during this engagement?
How is sensitive organizational content (such as internal discussions, executive communication, or client data shared during events) handled by Microsoft engineers or support staff?
Are support personnel under NDAs or bound by Microsoft’s internal compliance framework when participating in rehearsal and live support sessions?
We highly value privacy and information security and would appreciate written confirmation regarding the safeguards implemented during your assistance with such events.
Looking forward to your response.