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Confidentiality during Microsoft’s support for Webinars, Townhalls under LEAP program
I’m reaching out to inquire about the confidentiality practices followed during Microsoft’s support for webinars, townhalls, and large-scale meetings under the Microsoft 365 Live Event Assistance Program (LEAP). As per the program details, Microsoft offers guidance and live assistance before and during events. In this context, I would like to confirm: What confidentiality and data protection measures are in place during this engagement? How is sensitive organizational content (such as internal discussions, executive communication, or client data shared during events) handled by Microsoft engineers or support staff? Are support personnel under NDAs or bound by Microsoft’s internal compliance framework when participating in rehearsal and live support sessions? We highly value privacy and information security and would appreciate written confirmation regarding the safeguards implemented during your assistance with such events. Looking forward to your response.
Audio quality when using Teams Townhall with rtmp-in.
Hi everyone I have broadcast a live music (orchestra) concert using Teams Townhall with rtmp-in (using Blackmagic Design web presenter). When I checked the archive recorded on Teams, I realized that the volume of the music is being ducked automatically. All my audio sources are mixed down with a professional digital mixer before streaming to Teams so basically they have a good balanced. I have another back-up recorded data and it does not have the same problem, so i think it is caused by the algorithm of Teams, and even if I am using an external encoder?? Is there a method to fix this problem? I have compared the data recorded by the external device and teams. The ducking is quite obvious. Lower: Recorded on Teams Townhall Thank you Cheers Carson
Webinar - Attendees Joined 3 Different Calls
Hello! I facilitate a monthly call and I've been instructed to schedule the call through my personal calendar as a TEAMS Webinar. The invitation is sent to 1500 colleagues. IT instructed me to send out three different Outlook invites due to the maximum limit of 500 recipients. I then take the webinar call details and I copy the call in details into the three separate outlook invites. This past week when colleagues started to join the call some called into the January meeting/started a chat, some called into the February meeting/started a chat and come called into the correct meeting. Those that dialed into the incorrect calls (January and February) were unable to join the correct March meeting. Even after I copied the event link in the Webinar invite they were unable to join. It asked them to register for the event, but then gave them an error. Even stranger, I set up the Outlook invite by business unit, the incorrect meeting chats for January and February each had colleagues from all three business units. Can you confirm, is the webinar the best application and is it true that I must set up the webinar in my personal email and copy it over to an outlook invite? In my research, it looks like the limit for a meeting invite is 5000 in outlook, not 500. Can you also confirm?Unexpected SharePoint Access Alerts in Microsoft Defender after Teams Premium Webinar Publication
Dear experts, We recently published a video recording of a Teams Premium Webinar via the platform https://events.teams.microsoft.com. Shortly after publication, Microsoft Defender issued alerts indicating that there were access attempts to our SharePoint environment – apparently triggered by external participants or recipients of the webinar recording. The video was published exclusively via the event page mentioned above, and we did not knowingly use SharePoint or OneDrive as a source. Therefore, we kindly ask for your support in clarifying the following questions: Is there any background linkage between the Microsoft Events platform and SharePoint or OneDrive that could explain such access patterns? How is it possible that these SharePoint access alerts occurred, despite the video being embedded or streamed solely through the Events platform? Are there any known scenarios where the Events platform indirectly triggers access to SharePoint resources? Can you assist us in narrowing down the root cause of the Defender alert (e.g. by providing access to logs or relevant configuration insights)? We appreciate your support and look forward to your response. Kind regards, TatjanaAssistance on Microsoft Townhalls, Live events and Webinars
Dear All, We hope you're enjoying our new Teams Town Halls! To further support your event experience, we’re excited to introduce the Microsoft Live Event Assistance Program (LEAP)—a complimentary service designed to help you seamlessly plan and execute your events (New Teams Townhalls, Live events, Webinars) What Does LEAP Offer? This free program connects you with Microsoft event experts who can assist with: Training and demos Configuration support Assistance before, during, and after your Town Halls, webinars, or live events Whether you're transitioning from Teams Live Events to Town Halls or planning future events, our team is here to guide you every step of the way. How to Access Free Support To receive assistance for your Microsoft events, simply log a support case with our experts. Please bookmark or update the following links to submit your request: Microsoft events assist portal (LEAP) Microsoft free support for your events (LEAP) Important Notes for First-Time Users Profile Creation: On your first visit, you may be prompted to create a profile. If redirected to a form that doesn’t mention LEAP, simply revisit Live Event Assist after profile creation. When submitting your support request, please follow these guidelines: Product Family: Cloud and Online Services Product: Live Events Assistance Program (LEAP) Support Type: Professional No Charge Issue Description: Title: Live Events Assistance Request Event Date and Duration Event Location Note: Use your work contact details (corporate email). Personal accounts such as Outlook or Gmail are not supported. If you're an event attendee, please contact your event host for assistance. Additionally, our team can assist with Microsoft eCDN-related queries. Learn More To explore the full benefits of the LEAP program, visit: Microsoft Virtual Event Guidance We look forward to helping you make your events a success!
Town Hall forced producer view for Teams Room
Teams room accounts added as presenters to a Town Hall are joining the meeting in the co-organizer view, no matter what role was assigned. Prior to 03/10/25, Teams Room could join as presenter and had meeting view control. Some change seems to have taken place over the weekend, and now even room accounts scheduled as external presenters are joining in the co-organizer view. The in-meeting change view button is now blocked during a the Town Hall. Has anyone else seen this or know about the change?Townhall meetings unable to disable attendee response
Hi, Is there a way to disable the email notification response for when attendees accept/decline the townhall meeting? I know I can disable the email entirely but this option prevents me from adding a distribution list or attendees directly into the townhall meeting setup in teams. Is adding a link to the townhall meeting and putting it in a seperate outlook calendar meeting the only option to not get the response from the meetings? Why is this not disabled by default? Townhall meetings are meant for large numbers of attendees. Nobody wants 800+ notification emails in their inbox. Please let me know if there is another way to do this.
Please introduce Recurring schedules for Webinar
Hi, We're moving towards using Teams more predominantly for virtual events and teaching. In some cases, it would be useful to use the registration features available in Webinar but have that govern a course which spans 10-12 weeks at a couple of hours per week. As registration has been removed as an option from Teams Meetings, can the ability to set recurring Webinars within Webinar Scheduling be introduced? Cheers RichDisable chat Join and Leave notifications
For a recurring Teams meeting with hundreds of invitees, the Chat will fill up with useless notifications such as '<Person> has temporarily joined the chat' (see attachment). Is there some way I can turn off these join and leave notifications? The number of messages makes the Chat completely useless. I use the Q&A panel during the call and have Chat turned off. After the call I will turn Chat on temporarily in order to post a message. This doesn't seem to affect the Join and Leave notices though, the notices will be published in the Chat even when Chat is off.Microsoft Live events assistance
Microsoft 365 Live Event Assistance Program. Whether you are new to hosting online events, or just need some extra help, Microsoft can provide you with guidance and assistance to deliver your best webinars and live events. With the Microsoft 365 Live Event Assistance Program (LEAP), we can help you get more familiar with setting up and running an event, webinar, or large meeting and be available during the event to help if any questions or issues come up. During preview, the assistance program is free to customers using Teams, Stream, or Yammer to deliver their events. Sign up now to get started. What is the live events assistance program? Live Events Assistance is a program designed to help you with your live events. Whether you are new to hosting live events, or just need some extra help. We can help you get more familiar with setting up and running a live event, and be directly available during a live event to help if any questions or issues come up. What does the program include? Important : To continue supporting our customers' needs, through December 31, 2024 we will extend temporary limit increases for live events, including: Event support for up to 20,000 attendees 50 events can be hosted simultaneously across a tenant Event duration of 16 hours per broadcast Additionally, live events with up to 100,000 attendees can be planned through the Microsoft 365 live events assistance program. The team will assess each request and work with you to determine options that may be available. Learn more. Before an event Educate you on how Microsoft live events work across Teams, Yammer, and Stream (Classic) Guide you to the service to use based on your needs Review best practices for coordinating, producing, and running an event Validate current setup and configuration Plan logistics for rehearsal and upcoming event Answer additional questions Rehearsing for an event Help producer check event setup and associated technology (where applicable) Help producer run a test event to check audio/video feeds Review of producer and presenter controls Answer questions from producer, event team, and stakeholders During an event Help producer check event setup and associated technology (where applicable) Help producer check audio/video before going live Available to answer producer/event team questions via chat/phone If issues are identified, help provide next steps toward investigation and mitigation What is not included in the program? Due to the nature and complexity of live events that cross your corporate network, eCDN providers, encoders, cameras, Microsoft services, end users’ devices, and available bandwidth, the Microsoft live events assistance offering cannot guarantee that events won’t run into issues at one of the above layers. Additionally, it is possible that we may not be able to mitigate the issue during your event. Your assigned live event assistance support engineer will proactively offer suggestions and best practices to avoid such situations and provide next steps toward mitigation if encountered. How do I sign up? Please give the team as much advance notice as possible. We require at least five (5) days’ notice to set up a custom live event. Create your new live event using Microsoft live events on Teams, Stream, or Yammer Provide us with as much advance notice as possible since capacity is limited during preview (first come, first serve) Fill out this form with specifics about the upcoming event: aka.ms/LiveEventAssist Tip : You might want to bookmark this page and/or include it in any pre-event planning information you send out to your team A live event assistant will contact you in 1-2 business days and try their best to accommodate your preferred date/time So, what are you waiting for , fill out the Microsoft live events assistance form today : https://aka.ms/LiveEventAssist https://adoption.microsoft.com/en-us/virtual-event-guidance/assistance/
