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Customizing Participant Data in Teams Meetings
Hello, I have a Teams Premium account, and I would like to customize the participant data. Most of the participants are outside of my organization. Ideally, I would like participants to add their full names as well as their department when they log into the meeting. Otherwise, I am having to ask participants to add that information into the chat, and they don't always do it. What is the best way to achieve this? Thanks, David
The webinar description has disappeared from the registration page.
Today I discovered that the seminar description has disappeared from the registration page for our seminar. The description itself is in the original form in Teams desktop, but it is missing from the registration page. The same thing happens on registration pages for events from other organizations. I'm attaching screenshots. For example https://events.teams.microsoft.com/event/001cac17-2954-48d0-9857-b3b1bc52a970@d52e4e8e-7dc3-45d9-a6c2-d0bc694268be. Please help us with a solution, we need to have a description of the event on the registration website.
Delayed emails when registering for a Webinar
We are seeing delays with receiving the emails with the meeting link after registering for a Webinar. It is taking around 7 minutes for the email to appear. This is the case with various email domains. Also, Gmail users are consistently receiving the email in their spam folder.
Confidentiality during Microsoft’s support for Webinars, Townhalls under LEAP program
I’m reaching out to inquire about the confidentiality practices followed during Microsoft’s support for webinars, townhalls, and large-scale meetings under the Microsoft 365 Live Event Assistance Program (LEAP). As per the program details, Microsoft offers guidance and live assistance before and during events. In this context, I would like to confirm: What confidentiality and data protection measures are in place during this engagement? How is sensitive organizational content (such as internal discussions, executive communication, or client data shared during events) handled by Microsoft engineers or support staff? Are support personnel under NDAs or bound by Microsoft’s internal compliance framework when participating in rehearsal and live support sessions? We highly value privacy and information security and would appreciate written confirmation regarding the safeguards implemented during your assistance with such events. Looking forward to your response.
Audio quality when using Teams Townhall with rtmp-in.
Hi everyone I have broadcast a live music (orchestra) concert using Teams Townhall with rtmp-in (using Blackmagic Design web presenter). When I checked the archive recorded on Teams, I realized that the volume of the music is being ducked automatically. All my audio sources are mixed down with a professional digital mixer before streaming to Teams so basically they have a good balanced. I have another back-up recorded data and it does not have the same problem, so i think it is caused by the algorithm of Teams, and even if I am using an external encoder?? Is there a method to fix this problem? I have compared the data recorded by the external device and teams. The ducking is quite obvious. Lower: Recorded on Teams Townhall Thank you Cheers Carson
Unexpected SharePoint Access Alerts in Microsoft Defender after Teams Premium Webinar Publication
Dear experts, We recently published a video recording of a Teams Premium Webinar via the platform https://events.teams.microsoft.com. Shortly after publication, Microsoft Defender issued alerts indicating that there were access attempts to our SharePoint environment – apparently triggered by external participants or recipients of the webinar recording. The video was published exclusively via the event page mentioned above, and we did not knowingly use SharePoint or OneDrive as a source. Therefore, we kindly ask for your support in clarifying the following questions: Is there any background linkage between the Microsoft Events platform and SharePoint or OneDrive that could explain such access patterns? How is it possible that these SharePoint access alerts occurred, despite the video being embedded or streamed solely through the Events platform? Are there any known scenarios where the Events platform indirectly triggers access to SharePoint resources? Can you assist us in narrowing down the root cause of the Defender alert (e.g. by providing access to logs or relevant configuration insights)? We appreciate your support and look forward to your response. Kind regards, TatjanaAssistance on Microsoft Townhalls, Live events and Webinars
Dear All, We hope you're enjoying our new Teams Town Halls! To further support your event experience, we’re excited to introduce the Microsoft Live Event Assistance Program (LEAP)—a complimentary service designed to help you seamlessly plan and execute your events (New Teams Townhalls, Live events, Webinars) What Does LEAP Offer? This free program connects you with Microsoft event experts who can assist with: Training and demos Configuration support Assistance before, during, and after your Town Halls, webinars, or live events Whether you're transitioning from Teams Live Events to Town Halls or planning future events, our team is here to guide you every step of the way. How to Access Free Support To receive assistance for your Microsoft events, simply log a support case with our experts. Please bookmark or update the following links to submit your request: Microsoft events assist portal (LEAP) Microsoft free support for your events (LEAP) Important Notes for First-Time Users Profile Creation: On your first visit, you may be prompted to create a profile. If redirected to a form that doesn’t mention LEAP, simply revisit Live Event Assist after profile creation. When submitting your support request, please follow these guidelines: Product Family: Cloud and Online Services Product: Live Events Assistance Program (LEAP) Support Type: Professional No Charge Issue Description: Title: Live Events Assistance Request Event Date and Duration Event Location Note: Use your work contact details (corporate email). Personal accounts such as Outlook or Gmail are not supported. If you're an event attendee, please contact your event host for assistance. Additionally, our team can assist with Microsoft eCDN-related queries. Learn More To explore the full benefits of the LEAP program, visit: Microsoft Virtual Event Guidance We look forward to helping you make your events a success!Town Hall forced producer view for Teams Room
Teams room accounts added as presenters to a Town Hall are joining the meeting in the co-organizer view, no matter what role was assigned. Prior to 03/10/25, Teams Room could join as presenter and had meeting view control. Some change seems to have taken place over the weekend, and now even room accounts scheduled as external presenters are joining in the co-organizer view. The in-meeting change view button is now blocked during a the Town Hall. Has anyone else seen this or know about the change?
Please introduce Recurring schedules for Webinar
Hi, We're moving towards using Teams more predominantly for virtual events and teaching. In some cases, it would be useful to use the registration features available in Webinar but have that govern a course which spans 10-12 weeks at a couple of hours per week. As registration has been removed as an option from Teams Meetings, can the ability to set recurring Webinars within Webinar Scheduling be introduced? Cheers RichTownhall recording for in-org-guests
I set up a Town Hall in Microsoft Teams and invited the members of a Microsoft 365 group. This group also includes guests who do not have a business, school, or university account. All participants can open and join the Town Hall via the link in the email invitation. Once I publish the recording after the Town Hall ends, all invitees receive another email informing them that the recording of the event is available. However, only people with a business, school, or university account can access the recording (VOD) via the link provided. If I alternatively provide a link for people with existing access through my OneDrive in the “Recordings” folder (shared with all members of the above Microsoft 365 group), access to the recording is possible. Is there a way to enable access to the VOD for people who do not have a business, school, or university account?
