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Who verifies Teams Meeting summary accurately reflects what was actually agreed in the meeting

AI-Transcript — Thu, 30 Jul 2026 09:13:23 GMT

Can we really trust AI-generated meeting summaries?

Microsoft Teams and Copilot can create impressive meeting summaries, action items, and insights.

But a question remains:

Who verifies that the summary accurately reflects what was actually agreed in the meeting?

In many organisations, meeting notes become the basis for:

project decisions
customer commitments
compliance records
accountability for actions

Yet when there is disagreement, we often hear:

"That is not what I said."
"I don't remember agreeing to that."
"The summary missed the context."

How is your organisation handling this today?

Do you:

Trust AI-generated summaries as they are?
Have a human review process?
Keep the original transcript/audio as evidence?
Use another approach?

Interested to hear how Teams users are managing this challenge.

Create event sometimes returns 201 but no Teams meeting link

BartlomiejO — Wed, 29 Jul 2026 06:43:17 GMT

Hello,

I am creating calendar events through Microsoft Graph and setting them as Teams online meetings. Most of the time it works correctly, but very rarely the API returns 201 Created and the event is created without the Teams join link in the response.

I have already checked the following:

isOnlineMeeting is always set to true.
The correct online meeting provider is being used.
The issue is intermittent, not consistent.
The same integration normally creates Teams meetings successfully.

What I need to understand is:

Why can Graph return 201 Created but still omit the Teams meeting link?
Is this a known intermittent issue with event creation or Teams meeting provisioning?
Is there anything I should check in the response, headers, permissions, or follow-up GET call to verify the meeting link was actually created

TeamsTab.ReadWriteSelfForTeam: deleting a tab fails with 400 "appId cannot be null or whitespace"

LarsKnoll — Mon, 27 Jul 2026 14:38:43 GMT

We have a published Teams app that pins a configurable tab into a team channel via Microsoft Graph and removes it again when the user uninstalls our app from that channel. Creating the tab works. Deleting it always fails with a 400 that looks like an unhandled null-argument exception inside the Graph Teams service rather than a permission problem.

I reported this in October 2025 as https://github.com/MicrosoftDocs/msteams-docs/issues/13432, but that is a documentation repository and the issue has had no response, so I am reposting here, as we can still reproduce the issue.

We're using a delegated token for the operation. The only tab-related scopes are `TeamsTab.Read.All` (read-only) and `TeamsTab.ReadWriteSelfForTeam`. According to the docs (https://learn.microsoft.com/en-us/graph/api/channel-delete-tabs), `TeamsTab.ReadWriteSelfForTeam` is the **least privileged** delegated permission for the delete, so the token should be ok.

What works

Creating the tab, with the same delegated user token:

POST https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs Content-Type: application/json { "displayName": "«AppName»", "email address removed for privacy reasons": "https://graph.microsoft.com/v1.0/appCatalogs/teamsApps/«teamsAppId»", "configuration": { "entityId": "«entityId»", "contentUrl": "https://«ourhost»/teams/tabs/channel/«entityId»", "websiteUrl": "https://«ourhost»/app/tickets?channel=«entityId»", "removeUrl": "https://«ourhost»/teams/remove-tab/«entityId»" } }

→ `201 Created`. The tab appears in the channel and renders correctly.

Listing the tabs afterwards also works and returns our tab together with its `id`:

GET https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs?$expand=teamsApp

Works as well and lists our tab. Might be served by the TeamsTab.Read.All permission.

What fails

DELETE https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs/«tabId»

→ `400 Bad Request`

{ "error":{ "code":"BadRequest", "message":"appId cannot be null or whitespace. (Parameter 'appId')", "innerError":{ "date":"2026-07-27T13:45:31", "request-id":"f930c847-0b48-4a46-b17e-f0ee10ff8177", "client-request-id":"f930c847-0b48-4a46-b17e-f0ee10ff8177" } } }

(leaving in the error details, maybe that helps diagnosing the issue)

appID is not even part of the request, it's probably resolved against the TeamsTab.ReadWriteSelfForTeam permission on your side.

Let me know if you need any more details.

Feature request: Historical Agent Activity Timeline for Microsoft Teams Queues

RomainWeimer — Mon, 27 Jul 2026 13:53:18 GMT

Hi everyone,

We're currently using the new Microsoft Teams Queues app for our IT Service Desk and are very pleased with the improvements Microsoft has introduced.

One capability we feel is still missing is a historical Agent Activity Timeline.

Today supervisors can only see an agent's current Opt-in/Opt-out status. There is no historical overview showing:

When an agent opted in
When an agent opted out
Which agents were opted in at a specific moment
Whether the change was made by the agent, a supervisor or automatically

This makes it difficult to investigate:

Missed calls
Queue performance
SLA deviations
Staffing questions
Incident investigations

A simple historical timeline containing the timestamp, queue, agent and source of the status change would already provide tremendous value for supervisors and service desk managers.

We've submitted this as a feature request through the Microsoft Feedback Portal:

https://feedbackportal.microsoft.com/feedback/idea/2df346ee-bc89-f111-9b47-7c1e52444ef6

If you experience the same limitation, we'd really appreciate your vote.

I'm also interested in hearing how other organisations deal with this today. Are you using manual checks, screenshots or another workaround?

Thank you!

Romain Weimer
Head of ICT Operations and Support
Witteveen+Bos

Is Microsoft Teams a good Intranet?

CandyMullany — Mon, 27 Jul 2026 13:19:09 GMT

Our company is fully on Microsoft 365, but employees still struggle to find basic information like policies, company updates, forms, department resources, and important links. Most of it is scattered across SharePoint sites, Teams channels, emails, and random folders. I want to turn Microsoft Teams into that hub where all of this lives, kind of like an intranet. Any suggestions?

Is Microsoft Teams a good Intranet?

CandyMullany — Mon, 27 Jul 2026 13:19:06 GMT

Auto Attendant & Call Queue Call forwarding to external numbers failing.

BM001 — Mon, 27 Jul 2026 11:24:04 GMT

Hi all,

Since this weekend users accross our org. have been noticing that AA/CQ that forward Calls to external numbers FAIL. This was not the case last week.

Flow example :
User dials number of AA, this AA has a menu which has Internal and external numbers.
Internal numbers -> no problem.
Externa numbers -> message (new never heard this): "Please Hold while we forward your call, .... Sorry we could not forward your call at this time, try again later".

On user level we are not experiencing this issue when I redirect my calls from work number to external number there is no issue.

What is very strange in this entire scenario is that we are EU bases, the resource accounts "Usage location" is on the proper country in EU.
But in the Microsoft PSTN USAGE logs we see that the "Azure region for Media" is USSC, USEA, USWE, JPWE, JPEA, MAWE, KRCE where it should be EUWE, FRCE and EUNO ... But No Fail Codes, just Bye ...

The dates hold up with the issue... before 26/07 everything passed over EU Region.
After 26/07 everything passes over US, KR, MA, JP ...

Anyone else having this issue ? Related to the new AI routing implementation gone bad ?

Teams PowerShell Embraces Web Account Manager and Imposes Control Over Federated Chat

TonyRedmond — Fri, 24 Jul 2026 09:04:33 GMT

Teams released a new version of their PowerShell module on July 19. The new module contains WAM support and cmdlets to limit federated chat for specific users and tenants. The new controls are welcome, but it’s a sad state of affairs that to configure the settings you must install a new version of a module that doesn’t work so well alongside other Microsoft 365 modules.

https://office365itpros.com/2026/07/24/federated-chat-controls/

CS agent OK in M365 Copilot; Teams chat silent / no Studio session

MiroslavPistek — Thu, 23 Jul 2026 13:21:06 GMT

We are troubleshooting a Copilot Studio agent that works correctly in Microsoft 365 Copilot and in the Copilot Studio test surface, but does not receive inbound activities from Microsoft Teams personal chat.

Environment and evidence:

- Agent: Copilot Studio agent (custom business assistant)

- Copilot Studio agent ID: 88901b10-… (truncated)

- Teams/Entra app ID: 7e4a53cc-… (truncated)

- Manifest version: 1.0.8

- Channel configuration: Microsoft 365 Copilot + Microsoft Teams

- Publish: Succeeded / Channel state: Synchronized

- Agent Registry: Available

- Authentication: Integrated / Tool credentials: Maker-provided

- MCP/custom connector runtime: working (Studio tool test HTTP 200)

- Microsoft 365 Copilot routing: working

Failure specific to Teams:

- Messages in Teams web and desktop appear delivered in the agent personal chat

- Agent never replies

- Studio monitor has M365 Copilot sessions, but no Teams session for those timestamps

- Teams Admin Center Manage apps returns 0 results by name or exact app ID despite Agent Registry Available

- Intentionally not republishing / reconnecting OAuth / rewiring connectors because M365 Copilot path proves the same agent+connection works

Classification: FAIL — Teams inbound activity is not reaching the Copilot Studio agent.

Questions focused on Teams delivery:

1. Why would Teams personal 1:1 messages never create a Studio conversation while M365 Copilot does?

2. Is a missing TAC Manage apps row expected under Unified App Management when Registry shows Available?

3. Known gaps: Agent Registry Available + channel Synchronized, but Teams client chat bound to a non-runtime endpoint?

4. Best diagnostic if Monitor shows 0 Teams sessions after a confirmed client send?

Looking for production experience / documented workaround. Redacted evidence available; no tokens/secrets.

No function to clear my own chat history like others

ykburda — Thu, 23 Jul 2026 08:02:23 GMT

Hi,

There are "Remove chat history" functionality for others. But There is no way of one shot clear all history of my Own chat history. This should be added to new feature. We can not delete one by one of each notes of our own chat dialog.

MC1317197 Microsoft Teams: simpler controls and a smarter share panel

Sharyn_Mayne — Thu, 23 Jul 2026 07:02:05 GMT

Has anybody seen the end user visual guide supposedly to be published on July 9th, 2026, to the Microsoft Adoption site?

Either they have not published the visual guide yet or I cannot find the guide on the site. We need to notify users this is coming, and it would be great to have the visual guide to use for the communications / messaging.

New Meeting Controls Experience User Guide

Message Centre Link

Thank you

Sharyn

Bug? Teams thread permalink does not show the full thread history (Desktop + Web)

valentind — Wed, 22 Jul 2026 14:23:18 GMT

Hi everyone,

I believe I've found a bug in the new Teams threaded channel experience and I'm trying to determine whether others can reproduce it.

Scenario

I have a long-running thread in a Teams channel.

If I open the thread directly from the channel by clicking the reply count (e.g."340 replies"), I can see the complete conversation, including the most recent replies.

However, if I:

Open the thread
Use Copy link
Open the generated link

Teams opens the thread, but only displays part of the conversation. Newer replies are missing even though they exist and are visible when opening the same thread directly from the channel.

Note:
I cannot share the permalink publicly because it points to content within my organisation. However, the link was generated by Teams itself using the thread's Copy link action. The issue is reproducible with any user who has access to the thread.

What I've tested

Teams Desktop
Teams Web
Same behaviour in both clients
Opening via the channel reply count shows all recent replies
Opening via the permalink shows only a partial thread

Expected behaviour

A thread permalink generated by Teams should open the same live thread view as clicking the reply count from within the channel. The full conversation history should be available and the latest replies should be visible.

Ideally:

The full thread history should be available.
The latest replies should be visible.
The link should open the current state of the thread, not an apparently truncated version.

Actual behaviour

The permalink opens the correct thread but appears to stop at an older point in the conversation, while newer replies remain accessible only when opening the thread from the channel itself.

Has anybody else seen this behaviour with threaded channels?

Screenshot 1 and 2: Correct behaviour

Open thread via "340 replies"
Show:
- Thread title
- Reply count (e.g. 340 replies)
- One or two recent messages (July 2026)

Screenshot 3: Incorrect behaviour

Open the same thread via the permalink
Show:
- Same thread title
- Same thread
- Conversation stopping much earlier
- Missing recent replies

TEAMS - Extra Space between Keyboard and Typing Window

bpraj8 — Fri, 17 Jul 2026 19:16:39 GMT

Dear All,

I am also facing the issue in TEAMS. During the typing, a large space appears between Keyboard and Typing Window. This is happening only in TEAMS app. I moved from my Nothing phone to Vivo X200Fe, then this problem started. This may be a bug in TEAMS to be fixed for VIVO phones. I use VIVO X200 FE with Android 16 and Google Keyboard. It's very annoying to see this big gap and making us

uncomfortable while typing. Please help me how to resolve this. Thanks for your help.

Mobile : Vivo X200FE

Operating System : Origin OS Android 16

Teams Version : 1416 / 1.0.0.2026123608

Keyboard : Google Keyboard - Version 17.7.4.93236420

Building an employee recognition program that actually lives in Teams?

JordanT86 — Fri, 17 Jul 2026 14:38:56 GMT

HR asked me to set up some kind of peer recognition system where people can give kudos to each other. They want it inside Teams because thats where everyone already is. I spent a few hours looking at options, Power Automate flows with adaptive cards, custom bots, etc. but nothing feels clean or sustainable. Has anyone set up a recognition/kudos system thats actually integrated into Teams and not just a bot that posts to a channel?

How to Schedule Teams Meetings from Shared Mailboxes

TonyRedmond — Thu, 16 Jul 2026 09:04:06 GMT

It is possible to schedule Teams meetings from shared mailboxes without incurring the need to license the shared mailboxes. However, Microsoft’s recent clampdown on unlicensed OneDrive for Business accounts creates a problem because Teams meeting recordings are stored in the OneDrive account for the organizer (shared mailbox). And if that account remains unlicensed for 365 days, it will be removed along with all the recordings.

https://office365itpros.com/2026/07/16/schedule-teams-meeting-shared-mbx/

missing crumb trail in Teams channel, cant get back to highest document level

kevd1506 — Thu, 16 Jul 2026 07:44:47 GMT

discovered yesterday that the crumb trail in teams channels is no longer available, so i cant navigate to the highest document level, however i can get access to the crumb trail from the corresponding sharepoint site, but most of my 5,000 are mainly using teams, can you point me to any documentation to say when this change was happening, screenshots below one from Teams channel other from SharePoint

[Adaptive Card] Issue with CodeBlock line numbers and more

nscharmacher — Wed, 15 Jul 2026 16:09:50 GMT

I have a simple adaptive card containing a code block with multiline SQL in it:

from botbuilder.core import CardFactory, MessageFactory, TurnContext async def send_sql_card(context: TurnContext): SQL_QUERY = """SELECT order_date, customer_id, SUM(quantity * unit_price) AS revenue FROM catalog.sales.order_items WHERE order_date >= DATE '2026-01-01' AND order_date < DATE '2026-06-01' GROUP BY order_date, customer_id """ activity = MessageFactory.attachment( attachment=CardFactory.adaptive_card( { "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.6", "msteams": {"width": "full"}, "body": [ { "type": "CodeBlock", "codeSnippet": SQL_QUERY, "language": "sql", }, ], } ) ) await context.send_activity(activity)

This worked fine until maybe a few weeks ago. Now, there are two issues:

Line numbers appear twice:

Not all lines are being shown:

It says "Expand (11 lines)", but it only shows 9.

This happens on Teams Desktop - it looks fine on the web version.

Migrating Teams Calling Bot (EchoBot) from VMSS to Windows Containers / ACI?

JamilPalma — Wed, 15 Jul 2026 15:13:51 GMT

Hi everyone,

I have built a Microsoft Teams Calling Bot using Application-Hosted Media based on the official C# EchoBot sample:

https://github.com/microsoftgraph/microsoft-graph-comms-samples/tree/master/Samples/PublicSamples/EchoBot

Currently, our signaling logic is fully serverless and runs efficiently on Azure Functions. However, the actual media processing (using the C# Calling SDK which relies on native Windows media binaries) is deployed on VMSS with Windows Server, just like the repository's default deployment guide suggests.

Running these Windows VMs continuously is becoming extremely expensive, and we are looking for a cheaper, modern, or "on-demand" alternative to handle the media pipeline.

Since raw audio processing strictly requires these native Windows-based Media binaries, I would like to ask the community:

1. Windows Containers (ACI / AKS): Has anyone successfully run this C# EchoBot/Media SDK inside Windows Containers (such as Azure Container Instances or AKS)? If so, how do you handle the public IP and port-binding requirements for the media sockets (since the platform needs direct public connectivity for UDP/TCP traffic)?

2. On-Demand Provisioning: Are there any known architectures or best practices for spinning up the media processor only when a call starts (e.g., triggering an ACI instance via the Azure Function signaling bot) and tearing it down afterwards to keep costs near zero when idle?

3. Alternative Approaches: If you have solved this high-infrastructure cost problem for a real-time raw audio bot in production, what architecture did you end up using?

Any documentation, GitHub references, or architectural advice would be highly appreciated!

Thanks!

Extract Microsoft Teams Presence Historic Data

sairamunir — Tue, 14 Jul 2026 18:23:38 GMT

Hi ,

How can i extract Microsoft team presence historic data ? The presence dataset just returns current user status , but i want historic user status on teams .

Is that possible ?

Team disappears from the side rail if a channel is in the section

wroot — Tue, 14 Jul 2026 18:14:39 GMT

This started around the time Communities have been added to the side rail (the one that shows recent chats, all your teams, etc.). I have a setup where i add channels that i need to a section called Favorites and in that section i enable to show only unread. I put this section above chats in Combined view. This way i see channels with unread messages on top and new chats also appear at the top of the Chats section. This way it is easy to notice unread messages without pesky notifications. Because there is no option to limit the size of Chats section (i would prefer it to show only last 10 chats or less). So, my Teams list is usually too far below to see channels with new messages. I had this setup since Combined view was introduced.

But a few weeks ago behavior changed. Now, if a channel is in a section, the whole team is hidden from the side rail and under the Teams section it only shows a link "View all your teams". Which you need to click and it loads list of teams in the main window, then you click on a team and it loads a list of channels and so on. Very slow.

It doesn't make sense to hide entire team if you add one of the channels to some section. I still might need to access other channels and i want it to be at my fingertips, not behind 3 clicks and UI loading time. It even looks more like a bug, but probably not many users run into it as i think sections are not as popular as Microsoft have hoped.