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Running engagement pulse checks in Teams, how do you track trends over time?

NorahFromHR — Fri, 31 Jul 2026 21:45:39 GMT

My lead asked me to start doing monthly pulse checks across our team of 20. I've been using Forms and dropping the link in the channel. Response rate sits around 50% which I can live with, but the real problem is that every survey is its own isolated result set. I can see this month's numbers fine. Comparing them to three months ago means exporting everything to Excel and rebuilding the comparison by hand.

What’s New in Microsoft Teams | July 2026

KerryPerezHeffernan — Fri, 31 Jul 2026 15:00:00 GMT

I hope everyone is having a great summer - July has flown by. As we head into the second half of the year, we're continuing to innovate in Teams to help people collaborate with people and AI to get work done more efficiently. This month's updates bring together new ways to stay informed, simplify everyday tasks, and put AI to work across more scenarios and roles.

One highlight is the new Meeting Recaps app, which makes it easier to find, revisit, and catch up on important conversations across your meetings. We're also expanding how organizations manage apps and agents in Teams with improved request experiences that provide greater transparency for users and more control for admins.

You'll also find updates that make collaboration more seamless, from accessing Viva Engage communities directly in Teams to improving calling experiences on mobile. Read on to see everything that's new in Microsoft Teams this month.

Feature categories: (All features listed are generally available unless otherwise noted)

Chat and Collaboration 

Meetings

Teams Phone

Workplace - Places and Teams Rooms

Fundamentals and Security

Platform

Frontline Workers

Certified for Teams Devices

Chat and Collaboration

Access Viva Engage communities in Teams

Staying connected to your communities meant leaving Teams to check Viva Engage. Now you can open and interact with your organization's communities straight from the Teams left rail and get notified in Activity when something relevant happens.

Keyboard Shortcut Dialog has search functionality.

Long shortcut lists are hard to scan when you just need one. The keyboard shortcut dialog now lets you search by shortcut name or by the key combination itself.

LinkedIn Hiring Assistant integration for Microsoft Teams

Recruiting teams can now bring LinkedIn Hiring Assistant directly into Microsoft Teams to streamline candidate review and hiring manager collaboration. Recruiters can share candidates in Teams, collect structured feedback, and keep hiring decisions moving without requiring hiring managers to switch tools. The integration helps teams reduce feedback delays, improve alignment earlier in the hiring process, and collaborate where work is already happening. Available for LinkedIn Hiring Assistant customers. Learn more: Hiring Assistant for LinkedIn Recruiter & Jobs

Meetings

Meeting Recaps app

Stop hunting through chats and calendars for the meeting notes you need. The Meeting Recaps app brings your intelligent recaps together in one convenient, pinned app in the Teams sidebar, making it easier to find and catch up across your meetings. Browse meetings with Recap from the past 30 days and use quick filters to instantly surface the meetings that matter most, like when you were mentioned in the discussion. You can also generate a podcast-style Audio Recap summary across multiple meetings so that you can conveniently catch up on the go.

Teams Phone

Queues app for Microsoft Teams in GCC High

Government organizations need advanced collaborative call handling without leaving their compliance boundary. Now available in the GCC High environment, the Queues app brings advanced queue management, reporting, and supervisor tools directly into Teams, helping agencies deliver faster, more efficient service to constituents calling government offices and to internal customers, such as employees contacting an IT Help Desk. Queues app is available through Teams Premium. View the interactive Queues App demo for more details.

Teams Phone user multi-line on Teams Mobile (iOS)

Juggling separate devices or accounts for different roles is a hassle. Teams Phone multi-line now works on Teams mobile iOS: admins can assign up to 10 numbers to one user, each appearing as its own tab, so you can stay organized across roles or regions from a single Teams account.

If the player doesn't load, open the video in a new window: Open video

Speed dial on Teams mobile

Finding the right person to call should not slow you down. A dedicated speed dial tab in Teams mobile now lets users more easily add, edit, and label key contacts by role or priority, with updates synced across devices for a consistent calling experience. For frontline workers such as nurses, that means reaching the right contact faster to help accelerate patient care.

Workplace - Places and Teams Rooms

AI-powered notes for in-person meetings with Facilitator in Teams Rooms on Android and Windows

Avoid ending in-person meetings with no record of what was decided. In Teams Rooms on Android, the Facilitator agent captures notes, decisions, and actions for in-person meetings alongside scheduled and hybrid ones. Invite it with one tap of the room console; notes appear on the front of room display or touch board and are available in meeting recap when shared, then deleted if no one keeps them. Nothing stays in the room. Available with Teams Rooms Pro.

Bulk application of app settings to Teams Rooms on Android devices in the Pro Management portal

Configuring rooms one at a time eats up an IT Admins day. Admins can now apply Teams Rooms on Android app settings to multiple devices in bulk from the Pro Management portal. Available in Teams Rooms Pro.

Digital signage support for Teams panels

Screens sitting dark outside meetings are a missed opportunity. Idle Teams panels can now display digital signage, just like Teams Rooms front of room displays, with source and settings managed in the Pro Management portal. Available with Teams Rooms Pro or Shared space licenses.

Human interpreter listening mode supported in Teams Rooms on Windows

Multilingual meetings lose nuance when there's no live interpretation. Professional interpreters can now listen in and translate in real time in Teams Rooms on Windows, without disrupting the speaker. Organizers preset the languages, and participants choose and switch among them. Available with Teams Rooms Pro.

Teams Phone devices support for Interpreter (VoIP calls)

Don’t let language barriers impact calls. With AI Interpreter, Teams Phone devices provide real‑time language interpretation directly within the call experience. Users can participate naturally in multilingual conversations while the device interprets spoken audio, reducing language barriers and supporting clearer communication in everyday calling scenarios.

Entra passwordless resource account support for Teams Rooms on Windows devices

Shared room accounts with passwords are a security weak spot. Teams Rooms on Windows now support Entra resource accounts for secure, passwordless sign-in that separates device and user identities. A migration wizard and Pro Management portal dashboard make moving over and tracking progress straightforward.

Individual settings page with 2-way settings sync between device and the Pro management portal for Teams rooms on Android and panels

Not knowing how a device is configured makes troubleshooting slow. A new individual settings page in the Pro Management portal shows how each Android-based device is set up, with two-way sync so changes flow between the device and the portal, for Teams Rooms on Android and panels.

Call quality feedback surveys for Teams Rooms on Android

Organizations can't fix call quality problems they never hear about. Users can now rate calls and meetings and give feedback on audio, video, and screen-sharing in Teams Rooms on Android, helping your organization keep experiences consistent.

Join Google Meet meetings in Teams Rooms on Windows for GCC and GCC-H

Cross-platform meetings shouldn't be off-limits for government organizations. GCC and GCC-High now get two-way Direct Guest Join between Google Meet and Teams: Teams Rooms on Windows can join Google Meet, and Google Meet devices can join Teams, with one-click join from the calendar or by meeting ID.

Fundamentals and Security

Choose how Teams on the web handles sign-in

Teams on the web now honors a user's sign-in preference, giving them the choice to stay signed in across browser sessions or be prompted to sign in again when the browser is reopened. This helps balance convenience on personal devices with security on shared computers.

Platform

Improved request flows for apps and agents blocked by admins

We're making it easier for users to request access to apps and agents that aren't currently available to them in Teams. A simplified and more transparent request experience helps users understand what action is needed, track the status of their requests, and receive updates when decisions are made. For admins, enhanced request management capabilities in Teams Admin Center and new request notifications make it easier to review and act on requests, helping organizations accelerate access to approved apps and agents.

Frontline Workers

Get Started Faster with Improved Onboarding

First impressions matter, and the new onboarding experience makes day one in Shifts a breeze. The app adapts to who you are — frontline manager or worker — and surfaces the right next step exactly when you need it. Managers can now spin up a brand-new team and its first schedule in a single action. One-click access to help articles and clear guidance on permissions means no one hits a dead end. Whether it's your team's first day in Shifts or your hundredth, you'll be productive in moments.

Easily Restore Deleted Schedules

Accidental deletions happen, but getting back on track should not slow your team down. With schedule restore, managers can quickly recover a previously deleted schedule right from the schedule creation flow. Simply choose the version you want to bring back, restore it in a few clicks, and pick up where you left off — no rebuilding from scratch, no lost momentum, and no extra support needed. It is a simple safety net that helps teams move confidently, even when plans change or mistakes happen.

Reach the right people and close the loop with Follow Up

Frontline managers often spend too much time chasing updates across chats, messages, and meetings. With Follow Up in Frontline Agent, a manager can send a single Teams request, automatically collect responses by a set deadline, and review a consolidated summary in one place. This helps teams quickly confirm task completion, shift coverage, handoffs, compliance requirements, and operational readiness. Managers can also track responses, follow up with non-responders, edit requests, and add recipients, with support for up to 20 people per request.

Run hands-free inspections with voice-driven Site Walkthrough

Site Walkthrough transforms inspections, audits, and compliance checks into a hands-free, voice-driven experience. Workers can start a walkthrough with or without a checklist, speak observations naturally, and let Frontline Agent capture and organize everything automatically. When complete, Frontline Agent generates a structured report, checks off completed tasks, flags follow-up items, and records timestamps for audits and compliance. This helps teams complete checklists faster, stay focused on their environment, and capture critical insights without manual data entry.

Experience Teams for Frontline with a new interactive demo

Curious what Microsoft Teams looks like for frontline workers? The new Teams for Frontline demo experience lets you step into the shoes of a retail associate, nurse, or warehouse worker and explore a fully functional frontline environment in just one click. No purchase, trial, or sign-up required. Immerse yourself in the day-to-day experience of frontline work and see how Teams helps employees stay connected, manage schedules, and get work done with AI-powered assistance. Check it out at aka.ms/FLWdemo!

Certified for Teams Devices

Q-SYS Scheduling Panel

The Q-SYS Scheduling Panel is built on the Microsoft Device Ecosystem Platform (MDEP), as a Microsoft Teams Panel. Displaying meeting details, availability, and allowing users to reserve meeting spaces on the spot.

MAXHUB XT20-VB Kit

The MAXHUB XT20-VB Kit integrates the XCore Kit Pro and XBar U50 to deliver a complete Microsoft Teams Rooms solution for small to medium meeting spaces. XCore Kit Pro includes an 11.6-inch touch console and a 12th gen Intel Core i5 mini-PC running Microsoft Teams Rooms for seamless collaboration, with 4K wired content sharing and dual-screen display capabilities. XBar U50 is a 100MP dual-lens USB videobar with 12 beamforming microphones, dual 15W speakers, AI video features including Auto Framing and Speaker Tracking, and FlexMount for easy installation. MAXHUB's Pivot Plus enables remote device management. The kit includes a 3-year warranty and local support.

ThinkPad Dual-mode Wireless ANC Foldable Headset 8550 (USB-A & USB-C, Teams)

Certified by Microsoft Teams for open office, ThinkPad Dual-Mode Wireless ANC Foldable Headset 8550 (Aura Edition) redefines best-in-class portable headset for hybrid work, featuring a foldable, lightweight design that’s effortless to carry anywhere. Adaptive hybrid ANC and AI-powered ENC keep distractions at bay, letting you enjoy crystal-clear calls and immersive sound for next-level focus. Sound by Bose technology delivers expertly tuned audio for both calls and music. Connect with tap or via Bluetooth® Receiver- and experience how seamless productivity can be.

Lenovo Wireless Speakerphone 6000

Equipped with eight beam forming microphones and advanced AI noise cancellation, it ensures crystal-clear communication-ideal for today’s hybrid work environments. Its high-fidelity speaker provides rich, immersive sound, while Microsoft Teams certification guarantees reliable audio quality and exceptional voice pickup performance for seamless collaboration.

Extron Medium and Extra-large conference rooms

This system accommodates up to ten people for the medium conference room, and 18+ people in the Extra-large conference room, and includes Microsoft Teams Rooms conferencing capabilities, enabling participants in remote locations to join meetings. Extron AEC – acoustic echo cancellation, ceiling speakers, control processors, and power amplifiers deliver enterprise level security, intelligible speech, and consistent sound levels across the entire meeting area in conjunction with a Audio‑Technica Engineered Sound Wireless systems. This Design Solution has been designed and meticulously tested for best-in-class performance and ease of use.

Logitech Express Install: Logitech Rally Bar & Ashton Bentley AB One65 for Teams Rooms on Windows & Android

Logitech, in partnership with Ashton Bentley and Samsung, is simplifying room installations with Express Install solutions for Microsoft Teams Rooms on Windows and Android, making high-quality meeting spaces more accessible and easier to deploy. Logitech's Express Install kit for Medium rooms can be installed in under an hour, with minimal labor and no specialist help needed.

MAXHUUB Panel SP10

The MAXHUB Panel SP10 is a room scheduling solution with native Microsoft Teams integration, empowered by the MDEP. This 11-inch panel delivers a crystal-clear, real-time view of room availability, enabling seamless calendar synchronization and effortless on-the-spot reservations for efficient workspace management. High-visibility LED bars indicate room occupancy at a glance, while one-tap booking enables ad hoc reservations with real-time schedule sync. The mounting bracket is included as standard—no extra purchase needed—along with an industry-leading 3-year warranty that reduces lifecycle costs for bulk deployments. Adapt to any architecture with 4-way installation options: standard wall mount, glass partition, slim door frame, or a flush embedded aesthetic.

AudioCodes C456HD Touch Expansion Unit Gen2

The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it can deliver a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations.

AudioCodes C456HD Microsoft Native Teams Touchscreen Desk Phone

The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it delivers a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations.

Teams Premium + Bookings : Automatic recording and transcription for Bookings meetings ?

CoralieSimonaire — Fri, 31 Jul 2026 12:20:27 GMT

Hello,

I have a Teams Premium license, recording and transcription policies are enabled on the admin side, and Video Recap works correctly when both are active simultaneously in the same meeting.

My use case : my clients book time slots via Microsoft Bookings. Teams meetings are therefore created automatically by Bookings and I have no control over their scheduling.

According to Microsoft Learn documentation (Manage the Virtual appointment meeting template and Microsoft Bookings), there is no documented mechanism to automatically apply a Teams meeting template, and therefore automatic recording and transcription, to meetings generated by Bookings.

My question: has anyone found a workaround for this limitation (Power Automate, Graph API, or anything else)? And does Microsoft have a documented roadmap on this topic?

This gap directly prevents Teams Premium users from accessing Video Recap on their client meetings, which is one of the core use cases Teams Premium is designed for.

Thank you for your help

Share content didn't appear or freeze during teams meeting.

b810mfm — Fri, 31 Jul 2026 09:49:52 GMT

Hi Everyone,

I having an issue where when participant trying to share content during microsoft teams meeting, the content didn't show on the display and sometime the content is freeze. We join the meeting from Cisco Room Bar Pro on Cisco Room OS Platform. This issue also happen intermittently. Have reboot the device but it's still occurred.

Anyone encounter this issue before?

Thanks,

Who verifies Teams Meeting summary accurately reflects what was actually agreed in the meeting

AI-Transcript — Thu, 30 Jul 2026 09:13:23 GMT

Can we really trust AI-generated meeting summaries?

Microsoft Teams and Copilot can create impressive meeting summaries, action items, and insights.

But a question remains:

Who verifies that the summary accurately reflects what was actually agreed in the meeting?

In many organisations, meeting notes become the basis for:

project decisions
customer commitments
compliance records
accountability for actions

Yet when there is disagreement, we often hear:

"That is not what I said."
"I don't remember agreeing to that."
"The summary missed the context."

How is your organisation handling this today?

Do you:

Trust AI-generated summaries as they are?
Have a human review process?
Keep the original transcript/audio as evidence?
Use another approach?

Interested to hear how Teams users are managing this challenge.

Create event sometimes returns 201 but no Teams meeting link

BartlomiejO — Wed, 29 Jul 2026 06:43:17 GMT

Hello,

I am creating calendar events through Microsoft Graph and setting them as Teams online meetings. Most of the time it works correctly, but very rarely the API returns 201 Created and the event is created without the Teams join link in the response.

I have already checked the following:

isOnlineMeeting is always set to true.
The correct online meeting provider is being used.
The issue is intermittent, not consistent.
The same integration normally creates Teams meetings successfully.

What I need to understand is:

Why can Graph return 201 Created but still omit the Teams meeting link?
Is this a known intermittent issue with event creation or Teams meeting provisioning?
Is there anything I should check in the response, headers, permissions, or follow-up GET call to verify the meeting link was actually created

TeamsTab.ReadWriteSelfForTeam: deleting a tab fails with 400 "appId cannot be null or whitespace"

LarsKnoll — Mon, 27 Jul 2026 14:38:43 GMT

We have a published Teams app that pins a configurable tab into a team channel via Microsoft Graph and removes it again when the user uninstalls our app from that channel. Creating the tab works. Deleting it always fails with a 400 that looks like an unhandled null-argument exception inside the Graph Teams service rather than a permission problem.

I reported this in October 2025 as https://github.com/MicrosoftDocs/msteams-docs/issues/13432, but that is a documentation repository and the issue has had no response, so I am reposting here, as we can still reproduce the issue.

We're using a delegated token for the operation. The only tab-related scopes are `TeamsTab.Read.All` (read-only) and `TeamsTab.ReadWriteSelfForTeam`. According to the docs (https://learn.microsoft.com/en-us/graph/api/channel-delete-tabs), `TeamsTab.ReadWriteSelfForTeam` is the **least privileged** delegated permission for the delete, so the token should be ok.

What works

Creating the tab, with the same delegated user token:

POST https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs Content-Type: application/json { "displayName": "«AppName»", "email address removed for privacy reasons": "https://graph.microsoft.com/v1.0/appCatalogs/teamsApps/«teamsAppId»", "configuration": { "entityId": "«entityId»", "contentUrl": "https://«ourhost»/teams/tabs/channel/«entityId»", "websiteUrl": "https://«ourhost»/app/tickets?channel=«entityId»", "removeUrl": "https://«ourhost»/teams/remove-tab/«entityId»" } }

→ `201 Created`. The tab appears in the channel and renders correctly.

Listing the tabs afterwards also works and returns our tab together with its `id`:

GET https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs?$expand=teamsApp

Works as well and lists our tab. Might be served by the TeamsTab.Read.All permission.

What fails

DELETE https://graph.microsoft.com/v1.0/teams/«teamId»/channels/«channelId»/tabs/«tabId»

→ `400 Bad Request`

{ "error":{ "code":"BadRequest", "message":"appId cannot be null or whitespace. (Parameter 'appId')", "innerError":{ "date":"2026-07-27T13:45:31", "request-id":"f930c847-0b48-4a46-b17e-f0ee10ff8177", "client-request-id":"f930c847-0b48-4a46-b17e-f0ee10ff8177" } } }

(leaving in the error details, maybe that helps diagnosing the issue)

appID is not even part of the request, it's probably resolved against the TeamsTab.ReadWriteSelfForTeam permission on your side.

Let me know if you need any more details.

Feature request: Historical Agent Activity Timeline for Microsoft Teams Queues

RomainWeimer — Mon, 27 Jul 2026 13:53:18 GMT

Hi everyone,

We're currently using the new Microsoft Teams Queues app for our IT Service Desk and are very pleased with the improvements Microsoft has introduced.

One capability we feel is still missing is a historical Agent Activity Timeline.

Today supervisors can only see an agent's current Opt-in/Opt-out status. There is no historical overview showing:

When an agent opted in
When an agent opted out
Which agents were opted in at a specific moment
Whether the change was made by the agent, a supervisor or automatically

This makes it difficult to investigate:

Missed calls
Queue performance
SLA deviations
Staffing questions
Incident investigations

A simple historical timeline containing the timestamp, queue, agent and source of the status change would already provide tremendous value for supervisors and service desk managers.

We've submitted this as a feature request through the Microsoft Feedback Portal:

https://feedbackportal.microsoft.com/feedback/idea/2df346ee-bc89-f111-9b47-7c1e52444ef6

If you experience the same limitation, we'd really appreciate your vote.

I'm also interested in hearing how other organisations deal with this today. Are you using manual checks, screenshots or another workaround?

Thank you!

Romain Weimer
Head of ICT Operations and Support
Witteveen+Bos

Is Microsoft Teams a good Intranet?

CandyMullany — Mon, 27 Jul 2026 13:19:09 GMT

Our company is fully on Microsoft 365, but employees still struggle to find basic information like policies, company updates, forms, department resources, and important links. Most of it is scattered across SharePoint sites, Teams channels, emails, and random folders. I want to turn Microsoft Teams into that hub where all of this lives, kind of like an intranet. Any suggestions?

Is Microsoft Teams a good Intranet?

CandyMullany — Mon, 27 Jul 2026 13:19:06 GMT

Auto Attendant & Call Queue Call forwarding to external numbers failing.

BM001 — Mon, 27 Jul 2026 11:24:04 GMT

Hi all,

Since this weekend users accross our org. have been noticing that AA/CQ that forward Calls to external numbers FAIL. This was not the case last week.

Flow example :
User dials number of AA, this AA has a menu which has Internal and external numbers.
Internal numbers -> no problem.
Externa numbers -> message (new never heard this): "Please Hold while we forward your call, .... Sorry we could not forward your call at this time, try again later".

On user level we are not experiencing this issue when I redirect my calls from work number to external number there is no issue.

What is very strange in this entire scenario is that we are EU bases, the resource accounts "Usage location" is on the proper country in EU.
But in the Microsoft PSTN USAGE logs we see that the "Azure region for Media" is USSC, USEA, USWE, JPWE, JPEA, MAWE, KRCE where it should be EUWE, FRCE and EUNO ... But No Fail Codes, just Bye ...

The dates hold up with the issue... before 26/07 everything passed over EU Region.
After 26/07 everything passes over US, KR, MA, JP ...

Anyone else having this issue ? Related to the new AI routing implementation gone bad ?

Teams PowerShell Embraces Web Account Manager and Imposes Control Over Federated Chat

TonyRedmond — Fri, 24 Jul 2026 09:04:33 GMT

Teams released a new version of their PowerShell module on July 19. The new module contains WAM support and cmdlets to limit federated chat for specific users and tenants. The new controls are welcome, but it’s a sad state of affairs that to configure the settings you must install a new version of a module that doesn’t work so well alongside other Microsoft 365 modules.

https://office365itpros.com/2026/07/24/federated-chat-controls/

CS agent OK in M365 Copilot; Teams chat silent / no Studio session

MiroslavPistek — Thu, 23 Jul 2026 13:21:06 GMT

We are troubleshooting a Copilot Studio agent that works correctly in Microsoft 365 Copilot and in the Copilot Studio test surface, but does not receive inbound activities from Microsoft Teams personal chat.

Environment and evidence:

- Agent: Copilot Studio agent (custom business assistant)

- Copilot Studio agent ID: 88901b10-… (truncated)

- Teams/Entra app ID: 7e4a53cc-… (truncated)

- Manifest version: 1.0.8

- Channel configuration: Microsoft 365 Copilot + Microsoft Teams

- Publish: Succeeded / Channel state: Synchronized

- Agent Registry: Available

- Authentication: Integrated / Tool credentials: Maker-provided

- MCP/custom connector runtime: working (Studio tool test HTTP 200)

- Microsoft 365 Copilot routing: working

Failure specific to Teams:

- Messages in Teams web and desktop appear delivered in the agent personal chat

- Agent never replies

- Studio monitor has M365 Copilot sessions, but no Teams session for those timestamps

- Teams Admin Center Manage apps returns 0 results by name or exact app ID despite Agent Registry Available

- Intentionally not republishing / reconnecting OAuth / rewiring connectors because M365 Copilot path proves the same agent+connection works

Classification: FAIL — Teams inbound activity is not reaching the Copilot Studio agent.

Questions focused on Teams delivery:

1. Why would Teams personal 1:1 messages never create a Studio conversation while M365 Copilot does?

2. Is a missing TAC Manage apps row expected under Unified App Management when Registry shows Available?

3. Known gaps: Agent Registry Available + channel Synchronized, but Teams client chat bound to a non-runtime endpoint?

4. Best diagnostic if Monitor shows 0 Teams sessions after a confirmed client send?

Looking for production experience / documented workaround. Redacted evidence available; no tokens/secrets.

No function to clear my own chat history like others

ykburda — Thu, 23 Jul 2026 08:02:23 GMT

Hi,

There are "Remove chat history" functionality for others. But There is no way of one shot clear all history of my Own chat history. This should be added to new feature. We can not delete one by one of each notes of our own chat dialog.

MC1317197 Microsoft Teams: simpler controls and a smarter share panel

Sharyn_Mayne — Thu, 23 Jul 2026 07:02:05 GMT

Has anybody seen the end user visual guide supposedly to be published on July 9th, 2026, to the Microsoft Adoption site?

Either they have not published the visual guide yet or I cannot find the guide on the site. We need to notify users this is coming, and it would be great to have the visual guide to use for the communications / messaging.

New Meeting Controls Experience User Guide

Message Centre Link

Thank you

Sharyn

Bug? Teams thread permalink does not show the full thread history (Desktop + Web)

valentind — Wed, 22 Jul 2026 14:23:18 GMT

Hi everyone,

I believe I've found a bug in the new Teams threaded channel experience and I'm trying to determine whether others can reproduce it.

Scenario

I have a long-running thread in a Teams channel.

If I open the thread directly from the channel by clicking the reply count (e.g."340 replies"), I can see the complete conversation, including the most recent replies.

However, if I:

Open the thread
Use Copy link
Open the generated link

Teams opens the thread, but only displays part of the conversation. Newer replies are missing even though they exist and are visible when opening the same thread directly from the channel.

Note:
I cannot share the permalink publicly because it points to content within my organisation. However, the link was generated by Teams itself using the thread's Copy link action. The issue is reproducible with any user who has access to the thread.

What I've tested

Teams Desktop
Teams Web
Same behaviour in both clients
Opening via the channel reply count shows all recent replies
Opening via the permalink shows only a partial thread

Expected behaviour

A thread permalink generated by Teams should open the same live thread view as clicking the reply count from within the channel. The full conversation history should be available and the latest replies should be visible.

Ideally:

The full thread history should be available.
The latest replies should be visible.
The link should open the current state of the thread, not an apparently truncated version.

Actual behaviour

The permalink opens the correct thread but appears to stop at an older point in the conversation, while newer replies remain accessible only when opening the thread from the channel itself.

Has anybody else seen this behaviour with threaded channels?

Screenshot 1 and 2: Correct behaviour

Open thread via "340 replies"
Show:
- Thread title
- Reply count (e.g. 340 replies)
- One or two recent messages (July 2026)

Screenshot 3: Incorrect behaviour

Open the same thread via the permalink
Show:
- Same thread title
- Same thread
- Conversation stopping much earlier
- Missing recent replies

TEAMS - Extra Space between Keyboard and Typing Window

bpraj8 — Fri, 17 Jul 2026 19:16:39 GMT

Dear All,

I am also facing the issue in TEAMS. During the typing, a large space appears between Keyboard and Typing Window. This is happening only in TEAMS app. I moved from my Nothing phone to Vivo X200Fe, then this problem started. This may be a bug in TEAMS to be fixed for VIVO phones. I use VIVO X200 FE with Android 16 and Google Keyboard. It's very annoying to see this big gap and making us

uncomfortable while typing. Please help me how to resolve this. Thanks for your help.

Mobile : Vivo X200FE

Operating System : Origin OS Android 16

Teams Version : 1416 / 1.0.0.2026123608

Keyboard : Google Keyboard - Version 17.7.4.93236420

Building an employee recognition program that actually lives in Teams?

JordanT86 — Fri, 17 Jul 2026 14:38:56 GMT

HR asked me to set up some kind of peer recognition system where people can give kudos to each other. They want it inside Teams because thats where everyone already is. I spent a few hours looking at options, Power Automate flows with adaptive cards, custom bots, etc. but nothing feels clean or sustainable. Has anyone set up a recognition/kudos system thats actually integrated into Teams and not just a bot that posts to a channel?

How to Schedule Teams Meetings from Shared Mailboxes

TonyRedmond — Thu, 16 Jul 2026 09:04:06 GMT

It is possible to schedule Teams meetings from shared mailboxes without incurring the need to license the shared mailboxes. However, Microsoft’s recent clampdown on unlicensed OneDrive for Business accounts creates a problem because Teams meeting recordings are stored in the OneDrive account for the organizer (shared mailbox). And if that account remains unlicensed for 365 days, it will be removed along with all the recordings.

https://office365itpros.com/2026/07/16/schedule-teams-meeting-shared-mbx/

missing crumb trail in Teams channel, cant get back to highest document level

kevd1506 — Thu, 16 Jul 2026 07:44:47 GMT

discovered yesterday that the crumb trail in teams channels is no longer available, so i cant navigate to the highest document level, however i can get access to the crumb trail from the corresponding sharepoint site, but most of my 5,000 are mainly using teams, can you point me to any documentation to say when this change was happening, screenshots below one from Teams channel other from SharePoint