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NJKA001's avatar
NJKA001
Copper Contributor
Aug 14, 2023

Cannot delete organisation from Teams

Hi, It appears to be impossible to delete an organization from Teams

Please see the picture below.

 

I am unable to remove the organization beginning with L.

 

I have used my personal email for many years, so I should be the one in control of it! I am the owner/ admin of the email account. However there is no way to delete the rogue /linked organization to which I no longer have access.

How can I take back full control of my email/Teams account and remove this rogue organization? I've clicked on everything I can find and nowhere else mentions this organization. Clicking on the organization in Teams just takes me to a page saying "Microsoft Teams Free (Classic) is no longer available" with options to upgrade. I don't want to upgrade I want it deleted!


TIA


I
  • HelloBenTeoh's avatar
    HelloBenTeoh
    Bronze Contributor
    Aug 16, 2023

    Hey, it comes up a lot. Here are the steps to take:

     

    To leave an organisation with your personal account:

    • Sign in to https://myapps.microsoft.com
    • At the top-left, select the arrow and go to My Account

       

    • Select Manage Organizations

      Here, you'll see a list of organizations connected to your account.

    • Select Leave next to the organization you want to leave
    • Confirm that you want to leave
    • Niels_Jakobsen's avatar
      Niels_Jakobsen
      Copper Contributor
      Oct 11, 2023
      Hi Ben, update to this question i hope you have time.

      When i try to leave in the organizations tab, it seems as they have already deleted me.

      I get prompted for MFA but it dosen't work. Is there any workaround to this where i can still delete the organization?
      • HelloBenTeoh's avatar
        HelloBenTeoh
        Bronze Contributor
        Oct 12, 2023

        Niels_Jakobsen hey, you may need to contact the organisation you’re trying to leave and see if they have any policies that are stopping you from leaving.

    • geneld's avatar
      geneld
      Copper Contributor
      Oct 24, 2023
      I don't see the organization I'm trying to leave under my organizations - it only shows up in Teams. Is there any way to remove it from Teams in that case?
  • grantdonald's avatar
    grantdonald
    Copper Contributor
    Jul 25, 2024
    Has anyone managed to resolve this yet?

    It is very annoying to have 2 organisations on my Teams showing with exclamation errors: "There are issues with some of your accounts and orgs". I have successfully left the organisations using https://myaccount.microsoft.com/organizations. These orgs do not show on the portal anymore, yet still display in Teams and in error state.
    • BenjaminT570's avatar
      BenjaminT570
      Copper Contributor
      Aug 14, 2024

      I have the same problem. One of my former client's organizations won't disappear from my work account. For my own freelance company account I connected a personal account, that now does not exist anymore. Both accounts now show this exclamation marks in Teams. Desktop App, Mac App, Web App, Mobile App... Win 11 even keeps bothering me with that "There are issues..." message on every restart. This really has to be fixed quickly!

       

      Edit: anyone else missing the times, when re-installing an application or at least the whole system brought you a fresh, clean environment?

  • CCMB2120's avatar
    CCMB2120
    Copper Contributor
    Mar 26, 2024

    I'm having this issue too. I can't leave because I don't have 2SV. Any solve for this yet?

  • 2015Cambridge's avatar
    2015Cambridge
    Copper Contributor
    Nov 20, 2024

    Dear Community,

    I left my company and in consequence paid to get a personal Microsoft 365 account. 

    It appears that the reason I cannot leave the old organization (s), is that I now have a personal account. 

    Is there any way to solve this, it is disturbing to see old employers on my personal Teams account, when i log in with my private email and to not be able to resolve this. By now, despite considering myself moderately IT savvy, I have lost hours of my life to the endeavour. All help for tips would be greatly appreciated! Warm thanks 

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