Forum Discussion

NJKA001's avatar
NJKA001
Copper Contributor
Aug 14, 2023

Cannot delete organisation from Teams

Hi, It appears to be impossible to delete an organization from Teams

Please see the picture below.

 

I am unable to remove the organization beginning with L.

 

I have used my personal email for many years, so I should be the one in control of it! I am the owner/ admin of the email account. However there is no way to delete the rogue /linked organization to which I no longer have access.

How can I take back full control of my email/Teams account and remove this rogue organization? I've clicked on everything I can find and nowhere else mentions this organization. Clicking on the organization in Teams just takes me to a page saying "Microsoft Teams Free (Classic) is no longer available" with options to upgrade. I don't want to upgrade I want it deleted!


TIA


  • 2015Cambridge's avatar
    2015Cambridge
    Copper Contributor

    Dear Community,

    I left my company and in consequence paid to get a personal Microsoft 365 account. 

    It appears that the reason I cannot leave the old organization (s), is that I now have a personal account. 

    Is there any way to solve this, it is disturbing to see old employers on my personal Teams account, when i log in with my private email and to not be able to resolve this. By now, despite considering myself moderately IT savvy, I have lost hours of my life to the endeavour. All help for tips would be greatly appreciated! Warm thanks 

  • grantdonald's avatar
    grantdonald
    Copper Contributor
    Has anyone managed to resolve this yet?

    It is very annoying to have 2 organisations on my Teams showing with exclamation errors: "There are issues with some of your accounts and orgs". I have successfully left the organisations using https://myaccount.microsoft.com/organizations. These orgs do not show on the portal anymore, yet still display in Teams and in error state.
    • BenjaminT570's avatar
      BenjaminT570
      Copper Contributor

      I have the same problem. One of my former client's organizations won't disappear from my work account. For my own freelance company account I connected a personal account, that now does not exist anymore. Both accounts now show this exclamation marks in Teams. Desktop App, Mac App, Web App, Mobile App... Win 11 even keeps bothering me with that "There are issues..." message on every restart. This really has to be fixed quickly!

       

      Edit: anyone else missing the times, when re-installing an application or at least the whole system brought you a fresh, clean environment?

  • CCMB2120's avatar
    CCMB2120
    Copper Contributor

    I'm having this issue too. I can't leave because I don't have 2SV. Any solve for this yet?

  • HelloBenTeoh's avatar
    HelloBenTeoh
    Bronze Contributor

    Hey, it comes up a lot. Here are the steps to take:

     

    To leave an organisation with your personal account:

    • Sign in to https://myapps.microsoft.com
    • At the top-left, select the arrow and go to My Account

       

    • Select Manage Organizations

      Here, you'll see a list of organizations connected to your account.

    • Select Leave next to the organization you want to leave
    • Confirm that you want to leave
    • vanroan's avatar
      vanroan
      Copper Contributor

      HelloBenTeoh 

      Any way to do this if you get referred to Microsoft Authenticator when pressing Leave (and no longer access to that account through Microsoft Authenticator)?

    • Vasek_Jansa's avatar
      Vasek_Jansa
      Copper Contributor

      HelloBenTeoh Hello Ben and all, what do I need to do to wipe an org out from my teams desktop app? Apparently it sill resides somewhere on my PC, because it disappeared from the web app, after I'd left the org in my account settings. In the desktop app it visually resulted in deletion of the org label. See my screenshots. Am on Windows 11 / latest version of MS teams. Thanks.

      web app:

       

      desktop app:

       

      receive errors switching to the "ghost" org

       

      • ChristophK10's avatar
        ChristophK10
        Copper Contributor
        I have the same issue with the orphan organisation that once existed in my own microsoft environment.
        How is it possible to delete it?
    • RichPasty's avatar
      RichPasty
      Copper Contributor
      I know this is an older thread, but when I do this, the organisation i want to leave is not listed.

      In the Teams Client, it has an orange triangle with exclaimation mark in it. When clicking it, I get a message "Oops! We have run into issues while switching to the selected account or org."

      The organisation no longer exists, the azure tenant has been removed.

      Is there something i can do in powershell or from our Admin centre?
      • Vasek_Jansa's avatar
        Vasek_Jansa
        Copper Contributor
        yea, same here, added some screenshots in my reply to visually document the glitch

Resources