Forum Discussion
Cannot delete organisation from Teams
I only have the problem on my desktop client. If I use online Teams, my old account is not listed. So it all boils down to the desktop client not being fully in synch with my online account settings. Which also would suggest that contacting the old org won't help at all. Still, a major pain in the behind to have a useless triangle override vital info about unread Teams messages. Should go away next time I get a new laptop ...
- HelloBenTeohAug 27, 2025Bronze Contributor
Hey, is yours an issue with the account showing at the top right-corner when you select your profile, or is it in the list of accounts to choose when you sign in? The latter is a local cache issue :(
- mrbaselineAug 27, 2025Copper Contributor
The issue is that when I run my Teams desktop client, an old account from a previous customer engagement is still listed in the available accounts. It is flagged with a warning triangle, which overrides the unread messages count on the Teams icon. It is definitely a local issue since online Teams does not list the account. If it is a cache issue, it is a veeery persistent cache - I've been out of that assignment for months by now 🙂. Any idea how to clear the cache?
- HelloBenTeohAug 30, 2025Bronze Contributor
Ah! Red triangle might mean you’re in the same issue here then. Interesting that it doesn’t show when you’re signed in via the web. Is it your personal account?