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Powershell adding a existing holiday to Auto Attendant
Hello I have to add an existing Holiday to Auto Attendant and have this script # Connect to Microsoft Teams # Connect-MicrosoftTeams # Variables - Replace with your actual values $autoAttendantName = "AA_Test" $holidaySetName = "Holiday" #$audioFilePath = "Paht\test.wav" # Path to your audio file # 1. Upload Audio File as Prompt $content = [System.IO.File]::ReadAllBytes('Path\test.wav') $audioFile = Import-CsOnlineAudioFile -ApplicationId "OrgAutoAttendant" -FileName "test.wav" -Content $content $audioPrompt = New-CsAutoAttendantPrompt -AudioFilePrompt $audioFile # 2. Create Holiday Call Flow with Disconnect Option $holidayCallFlow = New-CsAutoAttendantCallFlow -Name "Holiday Call Flow" ` -Greetings @($audioPrompt) ` -MenuOptions @( New-CsAutoAttendantMenuOption -Action Disconnect -DtmfResponse Automatic ) # 3. Get existing Auto Attendant and Holiday Set $aa = Get-CsAutoAttendant -Namefilter $autoAttendantName $holidaySet = Get-CsAutoAttendantHolidaySet -Name $holidaySetName # 4. Link Holiday Set and Call Flow to Auto Attendant Set-CsAutoAttendant -Identity $aa.Identity ` -HolidaySets @($holidaySet.Identity) ` -HolidayCallFlow $holidayCallFlow.Identity # 5. Verify Get-CsAutoAttendant -Identity $autoAttendantName | Select-Object Name, HolidaySets, HolidayCallFlow I do get following error Microsoft.Teams.ConfigAPI.Cmdlets.internal\Import-CsOnlineAudioFile : Expected '{' or '['. Was String: Exception. At C:\Program Files\WindowsPowerShell\Modules\MicrosoftTeams\7.5.0\custom\Merged_custom_PsExt.ps1:7245 char:13 + $internalOutput = Microsoft.Teams.ConfigAPI.Cmdlets.inter ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Import-CsOnlineAudioFile_ImportExpanded], ParserException + FullyQualifiedErrorId : Microsoft.Teams.ConfigAPI.Cmdlets.Generated.Cmdlets.ImportCsOnlineAudioFile_ImportExpanded Where is the mistake Thanks and have a great day JFM_12Solved137Views0likes4CommentsNo desktop app, no app button on Teams
I'm on an MS365 personal account. I tried to add the "apps" to Teams. I've tried changing permissions, running it as administrator, and changing the settings. So, I find out "If the Apps button is missing, it may be due to policy settings or the user's account type. For instance, the button is not available for personal Microsoft Teams accounts. Users can try using the web version of Teams or check for updates to the desktop app." I tried the web version and it's not there either. No apps button. So, I uninstalled and reinstalled the Teams desktop app. Now, I'm prompted the Store couldn't open the app and directed me to go to the Start menu. I did. Teams does not show up. I can't use the desktop version at all. Why can't I reinstall Teams? How do I fix this? And why is MS not allowing the "Apps" function on personal accounts? Is there a workaround?Solved247Views0likes2CommentsTwo different Delete-Only Retention Policies for Microsoft Teams chat
I have created two different delete-only retention policies for Microsoft Teams chat. Four of us use a 90-day deletion policy and the rest of our staff use a 30-day deletion policy. My question is: If I am using the 90-day policy and I chat with someone who uses the 30-day policy, will my chats remain visible for 90 days and theirs for 30? Or will the most restrictive policy take over and delete the chats from both sides after 30 days?Solved112Views0likes1CommentHow do you handle rewards & recognition in MS Teams?
I'm curious to learn how other organizations are managing rewards and recognition programs within Microsoft Teams. Are you using built-in features like praise badges and announcements, third-party apps from the Teams store, or custom solutions integrated through Power Platform?Solved140Views0likes2CommentsBest survey tool for Microsoft Teams?
Because Forms isn't cutting it anymore! What would you recommend as the best employee survey tool to use inside Microsoft Teams. We definitely need a survey solution that functions inside Teams because the second our team has to open another app, survey completion rates drop fast. Forms was a simple rudimentary solution but now I think we need a more sophisticated tool with better anlytics. Any thoughts?Solved175Views0likes2CommentsHow can I remove Power Automate workflows from the Teams right click menu ?
Hello, Some time ago I created a Power Automate workflow which allowed me to set a reminder via the right click menu on Teams chat message so I could follow-up on it later. I have now deleted these workflows from Power Automate but they are still visible in the right click menu in Teams chat. I already restarted Teams and my computer but they remain visible although they do not exist anymore. When I select the workflow I receive an error because it does not exist anymore and can't be executed. Does anyone has an idea where I can remove these so they do not show in the right click menu in Teams chat anymore ? Thanks in advance !Solved83Views0likes2CommentsRecommendations for employee engagement app in Microsoft Teams?
I work in HR and we’ve moved a lot of our processes into Microsoft Teams. Curious what others are using for employee engagement inside Teams. We’re trying to avoid external tools if possible and just keep everything in the flow of work. We need something that covers areas like: Kudos Rewards Engagement surveys News Feed, Intranet functionality Any suggestions?Solved103Views0likes2CommentsBest performance management software for Microsoft 365?
We are on the lookout for a new performance management app for our HR department. I think we really need something that lives inside Microsoft Teams and isn't going to be another extra app for people to check on. I've gone through the app store and have a small list but I would love some suggestions.Solved62Views0likes1CommentIs it possible for a Teams app to automatically create an Azure Key Vault during installation?
Hi everyone, I’m developing a custom Teams app that needs access to Azure Key Vault. Right now, users must manually provide: Key Vault URL Tenant ID Client ID Client Secret Instead, I’d like the app to automatically create a Key Vault in the user’s tenant during installation. Is this possible? If so, what permissions/consent are required from the admin? If not, what’s the best practice to simplify this setup? Thanks!Solved192Views0likes3CommentsAny meeting extensions suggestions for Microsoft Teams?
Hey everyone. Which software can you recommend to enhance your Microsoft Teams meetings? There are plenty of apps in the store and I did go through a bunch of reviews but I would love some use-cases and input from the actual community. Any good apps for tracking goals and tasks? A solid whiteboard app? Fun trivia and engagement tools? Thank you all so much in advance!Solved106Views0likes1CommentEnabling Cross-Tenant Authentication for Teams Apps with Single-Tenant Bot
Hello Team, I am working on implementing authentication for a Teams application using the Microsoft 365 Agents SDK. Following Microsoft’s current guidance, I have: Registered a single-tenant Azure AD bot. Integrated Azure AD authentication. Prepared for AppSource distribution as the long-term supported method for cross-tenant availability. However, I am still facing challenges in reliably enabling sign-in for external users from other tenants. Specifically: The cross-tenant sign-in flow remains unclear. Validating authentication across multiple tenants is difficult without official end-to-end guidance. Existing samples and documentation primarily address single-tenant or internal-only scenarios. As of now, authentication for external users is still difficult to get working and validate consistently across tenants. Could you provide detailed guides, samples, or best practices for: Enabling authentication for external users in this single tenant + AppSource distribution model. Recommended patterns for testing cross-tenant authentication before AppSource submission. Any roadmap considerations for simplifying this scenario. This would help ensure Teams apps can meet compliance requirements while still delivering a smooth sign-in experience for users across organizations. Thank You, ChetanSolved268Views0likes6CommentsPerformance review add-in for Microsoft Teams?
We're getting pretty tired of completing our yearly performance reviews over Excel. Does anyone know a good add-in or app for performance reviews in Microsoft Teams? There are a few in the app store but I'm curious about what the community is using.Solved85Views0likes1CommentSettings layout in Teams channels for Posts/Threads
Hello, Microsoft has rolled out the new chat layout in Teams channels. I've seen the associated documentation and its arguments in favor of this feature, but several users in my organization still want to use the classic layout (as a post for each message) rather than threaded layouts, as this is better suited to their business. I found several documents indicating that the layout can be set when the channel is created or changed later (https://adoption.microsoft.com/files/microsoft-teams/Threads-layout-in-Microsoft-Teams-channels.pdf). However, I can't find this setting on either the web version or the heavy client (https://cxcs.microsoft.net/static/public/messagecenter/neutral/01e0fd3a-ddc6-4db3-b411-100f86febf85/5fdfc3d6287306c4fc54112660c2fb9ed86d4f94.png). Currently, each new Teams or channel only presents a Thread layout, and there's no way to choose. Do you have any information on how to choose a layout? Is this a setting that needs to be enabled in the Teams admin console? Thanks in advance.Solved321Views0likes3CommentsTeams - Shifts
Greetings Community! Have done lots of research but I am stuck. How do I see what access our agents have to make modifications to data in Shifts? I.e. we want to make sure that all they can do request time off, do trades, etc. We don't want them to be able to modify others shifts data. How do I run a historical report in Shifts? I.e. if we need to see past notes, data, etc. regarding schedules. Many thanks!Solved205Views0likes4CommentsMessage color change
I am using a windows 10 and I use Teams daily. I have friends who use i pads and phones for their teams. They are able to change the color of the messages and i don't mean the color of the text i mean when we send messages the color is different to the regular black and purple, they can change it to say dark orange and light orange. This is for chats with one person and group chats I am wondering how to do that on my own windows. Here is a picture to show you what I mean.Solved201Views0likes2Comments
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