User with intermittent poor performance in Teams
We have a Dell laptop user who has intermittent poor performance with Teams. Video and audio get laggy. Replaced all of his hardware with newer equipment, made sure drivers were all up to date, yet the problem continues. Clearing the Teams cache works most of the time. This doesn't happen with most other users in our company. Any ideas where to focus our efforts to fix this?
Teams on macOS taking up CPU and lagging
I'm not sure if it's because of Tahoe, but Teams will take up 65-90% of my CPU during calls, while only using 0.1% when not on a call. This has been present in the dev betas, 26.0 and now 26.1. If I have other apps running, they or Teams can sometimes lag or glitch. Even with nothing else running, Teams can slow to a crawl.Shared Number Group Channel Operator Options Missing in Microsoft Teams 260043.403
After updating to Microsoft Teams version 260043.403, options in Group Channels related to shared number / calling queue operator availability appear to have changed. Previously, when selecting a channel associated with a calling queue, operators could: View a list of all queue operators See each operator’s availability for that specific calling queue (not general Teams presence) Change their own availability for that queue With this update, the ability for operators to change their availability now appears to be located under Settings → Calls. However, the channel-level view that displayed the availability of other operators seems to have been removed entirely. Can someone confirm whether the operator availability view within Group Channels has been deprecated, or if it is now accessible elsewhere in Teams?
Team and Channels continually disappearing from Teams App
Can anyone advise what else we can try to ensure the list of Teams/Channels a user is part of appears in their Teams app list please? A user is having a recurring problem where Teams are missing from their list. They are still Members/Owners of those Teams. We have continually reset the app, cleared the cache, checked the app version, uninstalled and reinstalled the app and the issue resolves for a short period of time and then it comes back again. What are we missing? What can we do to permanently resolve this? Is this a Teams app issue or is it linked to the computer?
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case open with the Microsoft team, and they cannot figure it out. Where is the login info store, and why has Microsoft not provided a solution where users can remove accounts as easily as they can add? Please help!Out of Office is Scheduled for today but my status shows online. Could you resolve this please?
Hi, I had scheduled out of Office today (April 21 2023) from 8.00 AM to 11.30 PM and it was saved without any issues. But as I open the teams application today, my status does not reflect out of office and shows me Online. I have tried to sign out and sign in and clear the teams cache as well but with no success. Could you please help to resolve this issue.
Problems with synchronizing speed dial buttons between Yealink MP56 E2 and Yealink EXP50
Hello everyone, I have the following problem. We have several Yealink MP56 E2 Teams phones with connected Yealink EXP50 key extensions. Unfortunately, for about half a year now, the synchronization of speed dial keys between the phone and the key extension has only been possible to a limited extent. Specifically, you can create contacts on the phone and add them to speed dial via the phone. However, in 99 out of 100 cases, this is not synchronized. The same applies to deleting contacts. What's strange is that the deleted contact is not actually deleted from the phone itself and reappears after 2 seconds. I had already read that this error has occurred from time to time in recent years. Unfortunately, there has been no noticeable improvement in the last six months. I have already tried the following: Resetting the phone, rebooting after changes, disconnecting the connection between MP56 E2 and EXP50, logging back into the phone, updating the phone's firmware and the phone's Teams app. Unfortunately, none of this has been successful. Does anyone else have any ideas or has Microsoft made an official statement that there are problems here?Restore Name / Timestamp Copy/Paste FEATURE in MS Teams
The ability for copy / paste to carry the sender's name and the timestamp of the comms in MS Teams was removed a while ago. Its seriously a ridiculous thing to fully remove. There are many many industries and many many use cases where having the name and timestamp EASILY copy / paste-able is NEEDED. Your devs should update with an option in settings to include Name and Timestamp on copy/paste actions in Teams. Going through multiple windows / options screens each time I want to pass along critical information is tiresome and annoying. Ad-hoc snip-it SS are as well. How narrow-sighted this change was is seriously concerning coming out of a multi-billion dollar company.
Teams Meeting invite (RSVP) not showing other meetings
We are working with Microsoft for some time (>100 days) on an issue regarding meeting invites in Teams, where the first time opening such an invite it is not showing conflicting or adjacent meetings. This can easily result in people getting "double booked" because they trust what Teams shows them. We can reproduce this anytime and in at least 3 tenants and I would like to know if other users/tenants recognize this. Some things to take into account: You shouldn't have opened the week this meeting is scheduled in earlier today, as it probably some sort of caching mechanism/issue. It only happens the first time you click on the RSVP option in teams. We tested with/without MCAS, same result. It also happens in a Teams browser session. How to reproduce: Send an invite for a meeting, to happen in e.g. 4 weeks, make sure there are conflicting/adjacent at that timespan. Wait for the invite to appear in the Teams activity (do not check it in Outlook, as that will make the test fail). When you click in the Teams on the invite, click on the RSVP option and check what you see (calendar is free it seems): Click the X to close this RSVP popup and click the RSVP again (now the other meetings are shown): I am really curious if other users can reproduce this.... Regards, Peter
