Turn meetings into momentum with Microsoft 365 Copilot
Most people don't need more meetings—they need meetings that lead to action. At their best, meetings drive decisions and keep work moving forward. But poorly managed meetings can actually slow progress. In fact, our Work Trend Index report found that inefficient meetings are the biggest productivity disruptor at work. Common challenges include staying on track, catching up after joining late, and leaving without clear next steps. Microsoft 365 Copilot helps teams get more out of every meeting—from spending less time preparing to having more productive discussions and staying aligned on follow-up. The impact can be significant. Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study on Microsoft 365 Copilot in Teams. The study, New Technology: The Projected Total Economic Impact™ Of Microsoft Teams With Microsoft 365 Copilot, projects that companies could realize a potential ROI of 400% over three years. Here are some of the latest Microsoft 365 Copilot innovations designed to make meetings and collaboration more effective. Before the meeting: Plan and prepare faster Planning a meeting often means juggling calendars, drafting agendas, and gathering context before the conversation even begins. Copilot helps simplify every step. Scheduling is often the first hurdle. In Copilot Chat, you can simply ask Copilot to set up a meeting, and it handles the coordination—checking availability, suggesting times, and preparing the invite details. It also shows how each option fits into your Outlook calendar, making it easy to choose the best one. Copilot can also help manage scheduling conflicts proactively. Users can define which 1:1 meetings and personal events are flexible, and when conflicts arise, Copilot can automatically reschedule them and notify attendees of any changes. Every productive meeting starts with a clear objective. Copilot can create a personalized agenda based on meeting details, attendees, and relevant work. It can also recommend topics from your emails, chats, and recent meetings, giving you a strong starting point that you can easily review and refine before sending the invite. To help you arrive prepared, Copilot can proactively generate meeting insights directly in the invite. It surfaces relevant context, highlights important information, and suggests useful materials so you can contribute from the start. During the meeting: Turn discussions into action Great meetings stay focused, encourage participation, and lead to clear outcomes. Facilitator works alongside your team in real time to answer questions, track agenda progress, capture notes, and turn conversations into shared tasks and documents. For a more personal experience, Copilot gives you a private space to ask questions and get answers grounded in the meeting, your work, and the web. The best conversations happen when everyone can participate naturally. Interpreter provides real time speech-to-speech translation, helping teams communicate across languages without breaking the flow of conversation. Live translated captions make it easy for everyone to follow along. After the meeting: Keep work moving forward The real value of a meeting often comes from what happens next. Copilot helps ensure important decisions and action items don't get lost once the meeting ends. Meeting recap provides AI-generated notes, suggested action items, and personalized highlights, making it easy to catch up on what matters most. It also gives you new ways to revisit the conversation, including audio and video recaps and custom AI summary templates, so you can stay informed in the format that works best for you. After the meeting, Copilot remains available to help you follow up, explore ideas, and keep work moving forward. The Meeting Recaps app brings your intelligent recaps together in one convenient, pinned app in the Teams sidebar, making it easier to find and catch up across your meetings. Get more out of every meeting Microsoft 365 Copilot customers can start using Copilot in Outlook and Teams today to manage the mechanics of meetings before, during, and after—so they can spend more time moving work forward. Learn more about Microsoft 365 Copilot and explore the resources to dive deeper into each of the features highlighted above.What’s New in Microsoft Teams | July 2026
I hope everyone is having a great summer - July has flown by. As we head into the second half of the year, we're continuing to innovate in Teams to help people collaborate with people and AI to get work done more efficiently. This month's updates bring together new ways to stay informed, simplify everyday tasks, and put AI to work across more scenarios and roles. One highlight is the new Meeting Recaps app, which makes it easier to find, revisit, and catch up on important conversations across your meetings. We're also expanding how organizations manage apps and agents in Teams with improved request experiences that provide greater transparency for users and more control for admins. You'll also find updates that make collaboration more seamless, from accessing Viva Engage communities directly in Teams to improving calling experiences on mobile. Read on to see everything that's new in Microsoft Teams this month. Feature categories: (All features listed are generally available unless otherwise noted) Chat and Collaboration Meetings Teams Phone Workplace - Places and Teams Rooms Fundamentals and Security Platform Frontline Workers Certified for Teams Devices Chat and Collaboration Access Viva Engage communities in Teams Staying connected to your communities meant leaving Teams to check Viva Engage. Now you can open and interact with your organization's communities straight from the Teams left rail and get notified in Activity when something relevant happens. Keyboard Shortcut Dialog has search functionality. Long shortcut lists are hard to scan when you just need one. The keyboard shortcut dialog now lets you search by shortcut name or by the key combination itself. LinkedIn Hiring Assistant integration for Microsoft Teams Recruiting teams can now bring LinkedIn Hiring Assistant directly into Microsoft Teams to streamline candidate review and hiring manager collaboration. Recruiters can share candidates in Teams, collect structured feedback, and keep hiring decisions moving without requiring hiring managers to switch tools. The integration helps teams reduce feedback delays, improve alignment earlier in the hiring process, and collaborate where work is already happening. Available for LinkedIn Hiring Assistant customers. Learn more: Hiring Assistant for LinkedIn Recruiter & Jobs Meetings Meeting Recaps app Stop hunting through chats and calendars for the meeting notes you need. The Meeting Recaps app brings your intelligent recaps together in one convenient, pinned app in the Teams sidebar, making it easier to find and catch up across your meetings. Browse meetings with Recap from the past 30 days and use quick filters to instantly surface the meetings that matter most, like when you were mentioned in the discussion. You can also generate a podcast-style Audio Recap summary across multiple meetings so that you can conveniently catch up on the go. Teams Phone Queues app for Microsoft Teams in GCC High Government organizations need advanced collaborative call handling without leaving their compliance boundary. Now available in the GCC High environment, the Queues app brings advanced queue management, reporting, and supervisor tools directly into Teams, helping agencies deliver faster, more efficient service to constituents calling government offices and to internal customers, such as employees contacting an IT Help Desk. Queues app is available through Teams Premium. View the interactive Queues App demo for more details. Teams Phone user multi-line on Teams Mobile (iOS) Juggling separate devices or accounts for different roles is a hassle. Teams Phone multi-line now works on Teams mobile iOS: admins can assign up to 10 numbers to one user, each appearing as its own tab, so you can stay organized across roles or regions from a single Teams account. If the player doesn't load, open the video in a new window: Open video Speed dial on Teams mobile Finding the right person to call should not slow you down. A dedicated speed dial tab in Teams mobile now lets users more easily add, edit, and label key contacts by role or priority, with updates synced across devices for a consistent calling experience. For frontline workers such as nurses, that means reaching the right contact faster to help accelerate patient care. Workplace - Places and Teams Rooms AI-powered notes for in-person meetings with Facilitator in Teams Rooms on Android and Windows Avoid ending in-person meetings with no record of what was decided. In Teams Rooms on Android, the Facilitator agent captures notes, decisions, and actions for in-person meetings alongside scheduled and hybrid ones. Invite it with one tap of the room console; notes appear on the front of room display or touch board and are available in meeting recap when shared, then deleted if no one keeps them. Nothing stays in the room. Available with Teams Rooms Pro. Bulk application of app settings to Teams Rooms on Android devices in the Pro Management portal Configuring rooms one at a time eats up an IT Admins day. Admins can now apply Teams Rooms on Android app settings to multiple devices in bulk from the Pro Management portal. Available in Teams Rooms Pro. Digital signage support for Teams panels Screens sitting dark outside meetings are a missed opportunity. Idle Teams panels can now display digital signage, just like Teams Rooms front of room displays, with source and settings managed in the Pro Management portal. Available with Teams Rooms Pro or Shared space licenses. Human interpreter listening mode supported in Teams Rooms on Windows Multilingual meetings lose nuance when there's no live interpretation. Professional interpreters can now listen in and translate in real time in Teams Rooms on Windows, without disrupting the speaker. Organizers preset the languages, and participants choose and switch among them. Available with Teams Rooms Pro. Teams Phone devices support for Interpreter (VoIP calls) Don’t let language barriers impact calls. With AI Interpreter, Teams Phone devices provide real‑time language interpretation directly within the call experience. Users can participate naturally in multilingual conversations while the device interprets spoken audio, reducing language barriers and supporting clearer communication in everyday calling scenarios. Entra passwordless resource account support for Teams Rooms on Windows devices Shared room accounts with passwords are a security weak spot. Teams Rooms on Windows now support Entra resource accounts for secure, passwordless sign-in that separates device and user identities. A migration wizard and Pro Management portal dashboard make moving over and tracking progress straightforward. Individual settings page with 2-way settings sync between device and the Pro management portal for Teams rooms on Android and panels Not knowing how a device is configured makes troubleshooting slow. A new individual settings page in the Pro Management portal shows how each Android-based device is set up, with two-way sync so changes flow between the device and the portal, for Teams Rooms on Android and panels. Call quality feedback surveys for Teams Rooms on Android Organizations can't fix call quality problems they never hear about. Users can now rate calls and meetings and give feedback on audio, video, and screen-sharing in Teams Rooms on Android, helping your organization keep experiences consistent. Join Google Meet meetings in Teams Rooms on Windows for GCC and GCC-H Cross-platform meetings shouldn't be off-limits for government organizations. GCC and GCC-High now get two-way Direct Guest Join between Google Meet and Teams: Teams Rooms on Windows can join Google Meet, and Google Meet devices can join Teams, with one-click join from the calendar or by meeting ID. Fundamentals and Security Choose how Teams on the web handles sign-in Teams on the web now honors a user's sign-in preference, giving them the choice to stay signed in across browser sessions or be prompted to sign in again when the browser is reopened. This helps balance convenience on personal devices with security on shared computers. Platform Improved request flows for apps and agents blocked by admins We're making it easier for users to request access to apps and agents that aren't currently available to them in Teams. A simplified and more transparent request experience helps users understand what action is needed, track the status of their requests, and receive updates when decisions are made. For admins, enhanced request management capabilities in Teams Admin Center and new request notifications make it easier to review and act on requests, helping organizations accelerate access to approved apps and agents. Frontline Workers Get Started Faster with Improved Onboarding First impressions matter, and the new onboarding experience makes day one in Shifts a breeze. The app adapts to who you are — frontline manager or worker — and surfaces the right next step exactly when you need it. Managers can now spin up a brand-new team and its first schedule in a single action. One-click access to help articles and clear guidance on permissions means no one hits a dead end. Whether it's your team's first day in Shifts or your hundredth, you'll be productive in moments. Easily Restore Deleted Schedules Accidental deletions happen, but getting back on track should not slow your team down. With schedule restore, managers can quickly recover a previously deleted schedule right from the schedule creation flow. Simply choose the version you want to bring back, restore it in a few clicks, and pick up where you left off — no rebuilding from scratch, no lost momentum, and no extra support needed. It is a simple safety net that helps teams move confidently, even when plans change or mistakes happen. Reach the right people and close the loop with Follow Up Frontline managers often spend too much time chasing updates across chats, messages, and meetings. With Follow Up in Frontline Agent, a manager can send a single Teams request, automatically collect responses by a set deadline, and review a consolidated summary in one place. This helps teams quickly confirm task completion, shift coverage, handoffs, compliance requirements, and operational readiness. Managers can also track responses, follow up with non-responders, edit requests, and add recipients, with support for up to 20 people per request. Run hands-free inspections with voice-driven Site Walkthrough Site Walkthrough transforms inspections, audits, and compliance checks into a hands-free, voice-driven experience. Workers can start a walkthrough with or without a checklist, speak observations naturally, and let Frontline Agent capture and organize everything automatically. When complete, Frontline Agent generates a structured report, checks off completed tasks, flags follow-up items, and records timestamps for audits and compliance. This helps teams complete checklists faster, stay focused on their environment, and capture critical insights without manual data entry. Experience Teams for Frontline with a new interactive demo Curious what Microsoft Teams looks like for frontline workers? The new Teams for Frontline demo experience lets you step into the shoes of a retail associate, nurse, or warehouse worker and explore a fully functional frontline environment in just one click. No purchase, trial, or sign-up required. Immerse yourself in the day-to-day experience of frontline work and see how Teams helps employees stay connected, manage schedules, and get work done with AI-powered assistance. Check it out at aka.ms/FLWdemo! Certified for Teams Devices Q-SYS Scheduling Panel The Q-SYS Scheduling Panel is built on the Microsoft Device Ecosystem Platform (MDEP), as a Microsoft Teams Panel. Displaying meeting details, availability, and allowing users to reserve meeting spaces on the spot. MAXHUB XT20-VB Kit The MAXHUB XT20-VB Kit integrates the XCore Kit Pro and XBar U50 to deliver a complete Microsoft Teams Rooms solution for small to medium meeting spaces. XCore Kit Pro includes an 11.6-inch touch console and a 12th gen Intel Core i5 mini-PC running Microsoft Teams Rooms for seamless collaboration, with 4K wired content sharing and dual-screen display capabilities. XBar U50 is a 100MP dual-lens USB videobar with 12 beamforming microphones, dual 15W speakers, AI video features including Auto Framing and Speaker Tracking, and FlexMount for easy installation. MAXHUB's Pivot Plus enables remote device management. The kit includes a 3-year warranty and local support. ThinkPad Dual-mode Wireless ANC Foldable Headset 8550 (USB-A & USB-C, Teams) Certified by Microsoft Teams for open office, ThinkPad Dual-Mode Wireless ANC Foldable Headset 8550 (Aura Edition) redefines best-in-class portable headset for hybrid work, featuring a foldable, lightweight design that’s effortless to carry anywhere. Adaptive hybrid ANC and AI-powered ENC keep distractions at bay, letting you enjoy crystal-clear calls and immersive sound for next-level focus. Sound by Bose technology delivers expertly tuned audio for both calls and music. Connect with tap or via Bluetooth® Receiver- and experience how seamless productivity can be. Lenovo Wireless Speakerphone 6000 Equipped with eight beam forming microphones and advanced AI noise cancellation, it ensures crystal-clear communication-ideal for today’s hybrid work environments. Its high-fidelity speaker provides rich, immersive sound, while Microsoft Teams certification guarantees reliable audio quality and exceptional voice pickup performance for seamless collaboration. Extron Medium and Extra-large conference rooms This system accommodates up to ten people for the medium conference room, and 18+ people in the Extra-large conference room, and includes Microsoft Teams Rooms conferencing capabilities, enabling participants in remote locations to join meetings. Extron AEC – acoustic echo cancellation, ceiling speakers, control processors, and power amplifiers deliver enterprise level security, intelligible speech, and consistent sound levels across the entire meeting area in conjunction with a Audio‑Technica Engineered Sound Wireless systems. This Design Solution has been designed and meticulously tested for best-in-class performance and ease of use. Logitech Express Install: Logitech Rally Bar & Ashton Bentley AB One65 for Teams Rooms on Windows & Android Logitech, in partnership with Ashton Bentley and Samsung, is simplifying room installations with Express Install solutions for Microsoft Teams Rooms on Windows and Android, making high-quality meeting spaces more accessible and easier to deploy. Logitech's Express Install kit for Medium rooms can be installed in under an hour, with minimal labor and no specialist help needed. MAXHUB Panel SP10 The MAXHUB Panel SP10 is a room scheduling solution with native Microsoft Teams integration, empowered by the MDEP. This 11-inch panel delivers a crystal-clear, real-time view of room availability, enabling seamless calendar synchronization and effortless on-the-spot reservations for efficient workspace management. High-visibility LED bars indicate room occupancy at a glance, while one-tap booking enables ad hoc reservations with real-time schedule sync. The mounting bracket is included as standard—no extra purchase needed—along with an industry-leading 3-year warranty that reduces lifecycle costs for bulk deployments. Adapt to any architecture with 4-way installation options: standard wall mount, glass partition, slim door frame, or a flush embedded aesthetic. AudioCodes C456HD Touch Expansion Unit Gen2 The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it can deliver a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations. AudioCodes C456HD Microsoft Native Teams Touchscreen Desk Phone The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it delivers a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations.
Who verifies Teams Meeting summary accurately reflects what was actually agreed in the meeting
Can we really trust AI-generated meeting summaries? Microsoft Teams and Copilot can create impressive meeting summaries, action items, and insights. But a question remains: Who verifies that the summary accurately reflects what was actually agreed in the meeting? In many organisations, meeting notes become the basis for: project decisions customer commitments compliance records accountability for actions Yet when there is disagreement, we often hear: "That is not what I said." "I don't remember agreeing to that." "The summary missed the context." How is your organisation handling this today? Do you: Trust AI-generated summaries as they are? Have a human review process? Keep the original transcript/audio as evidence? Use another approach? Interested to hear how Teams users are managing this challenge.
Building an employee recognition program that actually lives in Teams?
HR asked me to set up some kind of peer recognition system where people can give kudos to each other. They want it inside Teams because thats where everyone already is. I spent a few hours looking at options, Power Automate flows with adaptive cards, custom bots, etc. but nothing feels clean or sustainable. Has anyone set up a recognition/kudos system thats actually integrated into Teams and not just a bot that posts to a channel?
Calender for Vacation and for general overview of a team
Hi, we are using Teams since one week now and I´m searching for an way to implement an "vacation calender". To keep it simple I want that every user can use his personal calender in Outlook (Exchange). So in case a team member has holiday it should be added to the personal calender and this information I want to share in a general calender for the hole team. We have already a "Team" for all members of the team. Sorry as I´m new to Teams I don´t know how to implement.
How are you handling performance review data across Teams, Outlook, and SharePoint?
We just wrapped up our mid-year review cycle and it was a mess. Managers had to go through old Teams chat messages to find feedback they gave or go through our sharepoint documents to see where everyones goals were. You think there is a way I can use copilot inside Microsoft Teams to somehow parse through all of this before reviews? I saw this app performance 365 or something like that in the app store but I dont think its an official Microsoft app. Any ideas?
Communities tab in Teams
Hi there I've recently had the Communities tab pop up in my Teams alongside the Teams and Channels tab. No one else in my organisation can see this yet and we aren't sure why. I know it's being rolled out on a timeline but I was also wondering if it might be because I'm the only one in the org who has an Microsoft Viva Employee Communications and Communities licence? Does anyone have any insights into this? We'd like to make a bit of a roll out plan once this appears in our colleagues Team's set ups.Struggling to get managers to actually use 1:1 meeting agendas in Teams
We've been trying to get our managers to run structured 1:1s with their direct reports using Teams. Right now they just hop on a call with no agenda and wing it. HR wants there to be a documented agenda, talking points from both sides, and some kind of record of what was discussed. We tried using Loop components and OneNote but managers find it clunky to set up every time and most of them just stopped doing it after a few weeks. Is there a better way to handle recurring 1:1 meeting agendas directly in Teams?
How much should Teams presence influence call routing
One thing I've noticed recently is that many Teams Phone environments still treat presence as a destination state rather than a routing input. A typical flow might look like: Caller selects an option Call is transferred User is unavailable Caller ends up in voicemail or another queue Technically the routing worked. From the caller's perspective, it often didn't. I'm curious how others are approaching this. Are you using Teams presence as part of your call-routing logic? For example: Available → transfer immediately Busy → offer an alternative path In a meeting → capture context Offline → route elsewhere Or are traditional queues and escalation paths still sufficient for most scenarios? Interested to hear what people are doing in real deployments.
