Forum Widgets
Latest Discussions
Fix: Unable to log in with Microsoft Account
I own a high-performance PC running on the W11 Pro operating system, which has three user accounts. Two of these accounts are local, while the third one is linked to a Microsoft (outlook.com) account. Recently, when I attempted to switch to the Microsoft account, I encountered a frustrating issue - I could not enter the password correctly. Even using the onscreen keyboard did not help as the characters typed were not appearing in the password field. Despite rebooting the system, the problem persisted. Interestingly, both local accounts were functioning without any issues. To clarify, no characters were showing up in the password box when I attempted to type. I could only navigate around using the tab key and press enter for options like 'forgot password'. However, after some troubleshooting, I was able to resolve the issue by selecting the 'forgot password' option. By providing the rescue email address, I successfully completed the steps, canceled out, and was able to log into the MS account. The system had recently undergone some changes, including the addition of Veracrypt encryption and switching from a wireless to a wired mouse. Apart from these alterations, there were no other significant modifications made.AlexanderRoseNov 14, 2025Copper Contributor641Views0likes3CommentsHow to find product key for Microsoft Office already installed
Hi, I have an urgent issue to be fixed and really need help from community. I have Office installed and activated with a product key on my Windows 10 PC. Yesterday, I reinstalled Windows 10 as it was infected with malware. I have to reinstall all the apps from scratch, including Microsoft Office. The problem is that I am unable to find the product key after reinstall. Not sure where stores the key any more! My question is how can I find product key for Microsoft Office on my computer? Appreciated for your help!SolvedAwenamNov 14, 2025Copper Contributor244KViews2likes22CommentsChrome drops from being default upon reboot
When I turn off laptop and upon restart chrome is no longer default and must be reset in settings default apps. There has been nothing added (programs or apps) and scans by Defender and Malwarebytes come up empty.JacquelineSomNov 14, 2025Iron Contributor23Views0likes1CommentTitle: "Missing/NPST File"
I had Outlook 2016 and Excel 2016 open on my laptop. After leaving the laptop unattended for a period of time, I returned to find the screen was off due to the screensaver, possibly indicating that the laptop had gone into Sleep mode. Upon reactivating the screen, I noticed that Outlook was unable to connect to the Internet. Despite clicking on Send/Receive multiple times, there was no response. When attempting to close Outlook, I found that the program was unresponsive and frozen. I had to force the program to close using Task Manager. Upon trying to reopen Outlook, I encountered an error message stating that the Mail pst file could not be located. My Pst files are typically stored on a Micro SD card (D Drive). I searched through the D Drive using File Explorer, ExplorerXp, and MSDOS but could not locate the file. Subsequently, I tried various recovery software such as Disk Drill, File Scavenger, ScanPST, and Outlook Repair tools, but unfortunately, none of them were successful in locating the Mail pst file. It seems that the Mail pst file has inexplicably disappeared. Any assistance in recovering the pst file would be greatly appreciated. Regards, JohnJamesonHarrisNov 14, 2025Copper Contributor151Views0likes1CommentMulti-User PC Experiencing Background Changes and Other Issues
Hello, I share my work PC with another user, and I typically leave myself logged in with my preferences saved. However, when the other user restarts the PC, my settings revert to the company-provided background and my sticky notes do not automatically reload. I am looking for a solution to automatically launch the sticky notes program and customize my background to solid black by placing a bin file in the startup folder. This repetitive task has become tiresome, especially since I suspect that the other user may purposely restart the PC to trigger this reset. Operating system: Windows 10 Enterprise Version 22H2.DvorakyNov 14, 2025Iron Contributor212Views0likes1CommentHelp with Recalling New Features in Windows 11
Hello, Are you concerned about your privacy and customization settings in Windows 11 Pro? Windows Recall, a feature that captures screenshots and records keylogging entries every 5 seconds, might be causing some unease. Is there a way to turn off this intrusive functionality? Additionally, the constant battle of customizing your Windows 11 computer, such as toggling settings like disabling personalized ads, only to have them reset mysteriously during future Windows updates, can be frustrating. How can you break this cycle and ensure that your preferred customizations remain unchanged even after system updates? I would be happy to help guide you on how to safeguard your privacy and maintain your customization preferences amid these challenges.NicholasThomasNov 14, 2025Copper Contributor274Views0likes1CommentFile Explorer suddenly refusing to remember custom view settings
I maintain a bunch of folders containing nothing but program shortcuts, sort of like the Windows 3 Program Manager, and although I've configured File Explorer to details view, I always go back and set these to show icons. Since the last week or so, it doesn't remember the icon view for these folders across reboots. Anyone else seeing this or have any suggestions?SofiaGarciaNov 14, 2025Copper Contributor204Views0likes1CommentSolved C: Users Documents folder empty
I've run into a situation and I'm unsure how it occurred or how to solve it. I have my User folder on my desktop (using Desktop Icons) and when I click into that and go to the documents folder I have items within that folder. In a file explorer window if I go to the Documents folder using the Quick Actions I have items within that folder However in a file explorer window if I go to This PC>C:>Users>MyUsername>Documents it's empty.ChristianGarciaNov 14, 2025Copper Contributor478Views0likes1CommentWill a factory reset on a Lenovo Laptop reset the hard drive to its original state after partitionin
I surprised my wife with a Lenovo laptop, but she decided to stick with her iPad instead. I divided the 1 TB SSH into two 500 GB partitions. If I perform a factory reset before selling it, will the SSH automatically revert back to 1 TB, or do I need to manually reconfigure it?JonathanHillNov 14, 2025Copper Contributor174Views0likes1Comment
Resources
Tags
- windows 10146 Topics
- community40 Topics
- Windows1023 Topics
- Microsoft13 Topics
- win1011 Topics
- suggestion10 Topics
- VPN10 Topics
- file explorer8 Topics
- accessibility8 Topics
- Hyper-V8 Topics