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My Outlook classic is not working properly
Earlier this year I had MS Outlook classic set up -after installing Office 365 for two mail accounts: a) BT internet and b) G-mail and an Exchange account. Presently the calendar is synchronized via this Outlook Exchange acct. Now the severe problems which now only occur on my new Dell Optiplex Deskpro and NOT on my new Dell Inspiron notebook: When I minimize Outlook to run in the background I am unable to get it back on the screen and access it. When then running the Task Manager it is not visible as running. When then trying to restart the computer it states that Outlook is still running!?!? As from today I am unable to delete items through clicking the delete bin button, which – by the way – appears in red!? Also: Outlook also produces a large array of Synch errors in both accounts: Why – that can’t be right. A brief proper function of Outlook can only be achieved by 1. Repairing both accounts and then2. Restarting the computer. I would be very grateful for any remedial suggestions or direct help. Thank youKristianWentzel1Nov 27, 2025Copper Contributor10Views0likes0Comments- jabscNov 24, 2025Copper Contributor35Views0likes0Comments
How to Update New Outlook's Custom Dictionary
I had a user to ask about how to update Outlook's Custom Dictionary. She had noticed that many of her Classic Outlook brand terms and acronyms were missing in New Outlook. You may not realize that New Outlook uses RoamingCustom.dic file and has its own custom dictionary. This file is stored in the cloud. Classic Outlook uses Custom.dic file and is saved on your local computer. Both dictionaries can be updated through Microsoft Word. In this blog post, which contains a video, I explained the differences between the two dictionaries, where they are stored, and how to build your dictionary in New Outlook. #traccreations4e-p25 11/24/202533Views0likes0CommentsUnable to get SMS verification when trying to reset Outlook account password
This is the error message I get, it's in Swedish but it says that the verification method doesn't work at the moment. Has anyone else gotten this issue? What's the solution for it? I don't have an alternativ mail to use for getting the verification code and any manual account reset hasn't worked out either.AHsNov 23, 2025Copper Contributor30Views0likes0CommentsCannot unlock my Microsoft account, SMS verification not working
Hi, I need help with a blocked Microsoft account. When I try to sign in, the system asks for my phone number to unblock the account. The first SMS took too long to arrive and when I tried again I received an error message and cannot retry. I tried another phone number but I did not receive any SMS and now I cannot use my original number again. I tried all support options through https://support.microsoft.com/home/contact . I changed my password twice, completed the account recovery form, changed the password again, cleared cache, switched networks, changed browsers and used incognito mode. Nothing worked. When I enter my main number, it shows “Something went wrong” and does not go to the next step. When I use another number, I receive the “Try another verification method” error, even though no other method is available. My account is still logged in on my phone, but I cannot unlock it on the web or on other devices. I have had this account for more than 10 years and everything is linked to it. I even created another email to contact Microsoft Support, but it always redirects me to the same link and I cannot open an actual support ticket. Could someone from Microsoft please help me unblock my account or escalate this issue? I can provide any additional verification if needed. Thank you.31Views0likes0CommentsAutoArchive working but not for Delete Files folder
I'm trying to create GPO for Outlook to enable AutoArchive for all our users to delete Outlook messages older than x months. I've created the GPO and allocated it. Outlook for the affected users appears to show the correct AutoArchive settings for each folder. The AutoArchive prompt appears and runs when expected. The majority of folder's messages older the x months disappear with the exception of the 'Deleted Items' folder. No messages removed from there. Why is this? I have no control over the server so can't set up deletion from that end. I've been told nothing on the server is stopping the Deleted Items from being removed. Windows 11 Education 24H2, Outlook from Office LTSC Pro Plus 2024. Any suggestions welcomed. Thanks.a_neverthelessNov 21, 2025Copper Contributor23Views0likes0CommentsCOLUMNS IN OUTLOOK DOESNT STAY CONSTANT
When searching for an email, ''all columns'' are shown...and one has to ''delete'' 50% of the columns?...and ''add'' the ''TO" column (which I regard to be the most important)? How can i set my colums to the normal list of ''attachment, from to subject, date and size'' only? The multiple ''other columnsare useless to me...especially when ''searching'' for a particular email. Please help with info on how to ''stabilize'' my column selection?kevinbouahNov 21, 2025Copper Contributor25Views0likes0CommentsLocked out of account
Hi, I was trying to redeem an Xbox gift voucher when I got locked out of my account, I followed the steps for “ Enter your phone number, and we'll send you a security code “ and that worked the first time. When I tried again with the gift voucher I was locked out again. Now I’m getting the Try another verification method but there isn’t another option for me to select. I tried to contact support and they said 1-3 weeks for a reply, then I got an email and it said 5 days. Surely I can’t expect to be locked out of my account for 5 days? I have my email and password and access to my backup email but can’t login? Can someone please help. Thanks, CormacCormacjh01Nov 20, 2025Copper Contributor10Views0likes0CommentsChanging fonts in Outlook - drafting messages
Recently I have found that Outlook changes the font on my. I have all my preferred fonts described in Options, Stationery and Fonts, but Outlook ignores this sometimes. Example from today: I am writing an email in my standard font which is Calibri 11pt. I place my cursor at the start of the email to insert a new line, and the font for this new line is Aptos 12pt. Aptos 12pt doesn't feature at all in my stationery settings... The same thing often happens when pasting into an email - even when I paste text only (which should have no format attached and therefore should use the existing format of the line I'm on...Graeme_NZNov 19, 2025Copper Contributor10Views0likes0Comments
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