Forum Discussion
No longer able to "Find related messages in this conversation" in Outlook Preview
I used to use the "Find related messages in this conversation" and "Find messages from Sender" several times a day. These options seem to have gone now. Can they be reactivated, or has this feature been removed now?
Outlook version: 1.2023.504.300
Client Version: 20230505004.15
Windows Version: Windows 11 Enterprise, Build 22621
21 Replies
Work-around for not having "find related messages..." in new outlook:
I still have desk icons for old and new outlook.
If I know I'm likely to want this feature from old outlook, I do the following:
- Open Old Outlook; look at any message.
- Close Old Outlook; open New Outlook.
- Put cursor on any message of interest. Right click and the "find related" choices that were always in old outlook will appear on the menu.
Don't know if it's relevant -- I am using New Outlook as a part of Office 365, and using Chrome as my browser.
As this post continues receiving views and I recently got a like on the June 4, 2023, post, I wanted to share an update for Find-related Messages users.
Microsoft has rolled out a new Collapse/Expand Conversation feature in grouped conversations. Group conversation includes all messages based on the same subject. However, some users said they prefer not to see all the messages in the conversation thread. With this new feature, you can show or hide the rest of the messages whenever you want.
Here is how it works:
- Enable Group Conversation: View Tab | Conversations | Group into Conversation
- Method 1: While in the Reading Pane or Message List, you can Collapse/Expand the Conversation
View Tab | Collapse / Expand Conversation (Shortcut key, press X) - Method 2: While in the Reading Pane or Message List, click on the collapsed message you want to view
Collapsed View: You can preview the first message, and the others are hidden.
Give it a try. The benefits are:
- You can move the entire message once
- Reduce clutter in your inbox
- No more searching for conversations based on the subject
Let me address and Find Related messages by people. Yes, you can still use the right-click option. Here is an alternative method to locate emails from a recipient,
- Open any email
- Double-click on the person's email address or name
- The profile card will appear with all Inbox messages; select the Message Tab.
I hope this helps you transition to New Outlook. If you found this helpful, mark it as the best response.
/Teresa
#traccreations4e 2024
I have configured Outlook as per your suggestions and when I am my inbox and I try to search for an e-mail I know exists in a shared mailbox it does not find it. I have tried download shared folders, conversation view the Outlook options menu to select all mailboxes and nothing is found. If I highlight the shared mailbox and search then it works. The trouble is I do not want to have to locate the e-mail in the correct thread in the shared mailbox and then search. I used to be able to search all mailboxes rom my inbox, even if I did not have a mail in my inbox that was from the person or thread I wanted to search for.
The only way I can find e-mails in shared mailboxes is to highlight the shared mailbox and then perform the search. I have 8 shared mailboxes and regularly need to search for e-mails that could be any of them, I used to do that from my inbox now I have to go to each shared mailbox and perform the search and check the results until I find the one I want. Surely this cannot be correct, I though M365 was all about increased productivity, this has certainly decreased my productivity, increased my stress levels and made part of my job a chore rather than a simple action,
I am using latest Windows 10 and Outlook version 2405 build 17628.20188 click to run Monthly Enterprise channel.
I understand your frustration. Microsoft is working on Share Folder improvements. See details in the roadmap. Microsoft 365 Roadmap | Microsoft 365
They have not mentioned searching all accounts at once will be available. You can give Microsoft the feedback.
/Teresa
AaronDoyle Paddy_pat_pat LonCasey
Hi All,
I am an independent advisor responding to Outlook questions.
The Find Related message has been modified in the New Outlook and Outlook for the web.
For example, you can Find Email from Sender by right-clicking on the email, selecting Find Related, and choosing Messages from this Sender or Messages in this conversation. Note: It has always performed this way in OWA. (Revised on October 10, 2023, to reflect the latest updates. T. Cyrus)
For Find related messages in this conversation, you must enable the Group in Conversation Feature. You can click on the View Tab and Conversation.
If you find this information helpful, please mark it as the best response or like it, which will assist others with the same question.
/Teresa
#traccreations4e
Yes very good now I see the option. One of the biggest reasons is why I "want to find related messages" is so I can delete all redundant messages. This is what I I teach my users to help keep their mailboxes "clean".
Thanks,
Mark
- This information is very helpful. Thanks. Also, I note that if I do NOT group conversations, I can do a Find Related from the inbox; but not from the message when it's open (annoying). So select the email in the inbox, but do not open it. Ok to have preview on. Now right click and you see Find Related and can choose sender or conversation as criterion. Once the email is open, there does not seem to be any way to get to Find Related. Why?
Hi JenniferQ,
I'm not sure why Microsoft didn't include an easy way to access the "Find Related Message" feature in an open email. I believe this would be a valuable improvement. Please provide feedback to Microsoft and share the link in this thread so others can vote.
Feedback Portal find related message ยท Community (microsoft.com)/Teresa
I'm finding the option on the Right click menu but in the menu option "Find related."
Hi svinton
In late September's update, Microsoft included the Find Related Message feature. Many users are happy.
You can right-click on an email and select Find Related.Teresa
#traccreations4e
AaronDoyle I have noticed the same (mis)behaviour and I am tagging this if there is a reply.
LonCasey You guys figure this out, I just discovered it and am pretty frustrated
