New Outlook not playing new email sound or sending notifications.
I'm using the New Outlook and it's not playing the new email sound and not displaying notifications for new emails. If I switch to the Classic Outlook it plays the sound and sends a notification. I have checked all the sound and notification settings, all updates are installed and I'm running the latest version. How do I fix the issue of the New Outlook not playing the new email sound and not displaying a notification?New Outlook: Users Say It's Broken—Microsoft response.
I had the opportunity to interview Caitlin Hart, the Principal Product Manager for New Outlook, where I asked the challenging questions of frustrated New Outlook users, IT Consultants, and IT developers. We talked about: Is the New Outlook just a wrapper for the web version? Why didn’t Microsoft recreate Classic Outlook from scratch? Why are users forced to switch to the New Outlook app? Why are some users still resistant to adopting the New Outlook? When will New Outlook meet the needs of power users? How is Microsoft encouraging VBA developers to stay ahead? And more Watch the video for Caitlin's responses. Video: https://youtu.be/5WYjmzrOZI8 #traccreations4e-p25 4/26/2025The New Outlook seems to have lost a feature
Does anyone know how to get a default set (like we used to have) to automatically get a BCC of all email sent and replied to? I am using the client on my laptop and the IOS App on my iPhone. I am interested in knowing how to get this feature back. It used to be a setting - which is no longer available. I've tried creating rules and quick steps - neither has worked.
Messages hidden when using Conversation view and Date sorting
I'm using New Outlook and I discovered that I'm not seeing both read and unread messages. I'm using conversation view, sort by is using 'Date', and sort order by is using 'newest on top'. Here is how my inbox appears (with messages blurred out for privacy). If I disable conversation view, then I immediately see a lot of unread messages that came in last week. Re-enabling conversation view then hides the unread messages again. However, if I filter the inbox to only show unread messages, Outlook says there aren't any unread messages. I also found that I can see the unread messages if I change the sort by to 'oldest at top'. What's also concerning about this is that I found there are some read messages that are also not appearing when using conversation view set to date and newest on top.New Outlook: Creating Rules for CC: and Sent Items (Workaround solution)
Many users have expressed that they are missing one of Outlook Classic's features: the ability to create rules for sent items. One popular use is automatically moving a Sent item to a designated folder of choice, which reduces the time it takes to handle email. Currently, rules in New Outlook manage received messages in the Inbox. This blog provides details. New Outlook Limitations: Outgoing Message Rules » TRACCreations4E I am happy to share that I finally came up with a workaround solution to add a copy of the message you sent to a folder of your choice. Yes, the original message will remain in the Sent folder, but you don't have to move it manually. This method should hold you over until Microsoft rolls out the functionality for "Sent rules," which has not been added to the roadmap. Watch the full tutorial to discover how you can: Setup your email Use hashtags in your signature line Set up an automatic rule Video: https://youtu.be/guOjz5lHJEY?si=un6jp2afgO-3PAhg Remember, this is a workaround solution. I am also waiting patiently for the Sent Rules functionality. If you find this information helpful, please mark it as the best response, which will assist others with the same question. /Teresa #traccreations4e 6/11/2024Outlook Offline Phase I: Available Features
The following are some of the key features introduced in Outlook Offline Phase I: Offline Email Access: Users can now read, reply to, and compose new emails offline. These actions will be synchronized once the user reconnects to the Internet. Calendar Management: Users can view only their calendar events without an internet connection. Contact Access: Access to contacts is available offline, allowing users to look up contact information. Synchronization: Any offline changes, such as sending emails, updating calendar events, or modifying contact information, will automatically synchronize once the internet connection is restored. Unsupported Features While Outlook Offline Phase I brings a host of new functionalities, it is important to note that not all features are supported in the offline mode - yet. I recommend downloading the updated list of supported and unsupported features to ensure you have the most up-to-date information on what is supported and what is not. Video: https://youtu.be/qzHfnlfhuEw Visit Website: Microsoft Outlook's Offline: Features Availability » TRACCreations4E
New Outlook, can I access my contacts from more than one email account?
Is there any way I can access my extensive list of contacts from more than one email address/account? Currently they are all listed under my default email address account, but I sometimes need to send to people from those contacts using a different email account. Grateful for any help. Thank you.New Outlook Saving all Attachments
Some of our users have switched to New Outlook and when saving "All Attachments" of 2 or more files they are saved in a zip file and causing issues for users having to unzip before they can interact with the files. On reading around I can see that this cannot be switched off at the moment. The only work around would be to save files 1 at a time or switch back to classic outlook. Switching back to classic outlook is not really an option because the user went to new outlook because of performance issues. Is there a suggestions area I can submit a request to have the save all attachments to work like it did in classic outlook.New Outlook Data Classification/DLP/missing features
Hello, I am noticing a couple of new issues with New Outlook. All the above works with old Outlook. -Auto Labelling not working(Based on Sensitive info type). -Label requirement not working (i.e. Users can send without a label, in old OLK/OWA, they get a prompt to label the email) -Label Inheritance not working (from attachment) -Smime Signing/Viewing emails. -If you set a dlp policy with an option to add certain label based on a detected sensitive info type on unlabelled emails, The policy tip is displayed but the label is not added. All the above works with old Outlook and most work in OWA but all the above does not work in New Outlook. Any workarounds? are those functions not supported yet? Any help will be appreciated.New Outlook - Emails Sent to Shared Mailbox Not Showing in User Inbox
When a Shared Mailbox receives an email, it should show up in a user's inbox so that they do not have to navigate to the "Shared with me" section - but it does not. Why is this happening? What setting needs to change to make this function like a Distribution List in that the message will appear in the user's inbox? I swear this used to work before Microsoft kept changing things with the "New" Outlook.
