Forum Discussion
"Add to Calendar" functionality in the New Outlook
When a user receives an email with a Calendar meeting attached to it, they are able to click on the dropdown in the attachment and select "Add to Calendar".
This functionality is supposed to add the meeting to the calendar without opening the attachment/invite itself. However, when the user clicks on "Add to Calendar", the meeting is displayed temporarily on the Calendar and then disappears.
If another calendar meeting is being "Added to Calendar", it doesn't show up at all, even temporarily. Occasionally, the second meeting is added successfully, however, the first meeting then disappears.
This behaviour is reproducible using different, independent accounts and devices - personal devices, corporate devices, personal Live accounts, corp email accounts, etc.
The only thing that does work is to open the attachment and use "+Add to Calendar" feature from the invite.
Any ideas on what is causing this or how to address this?
2 Replies
- abhishek021Copper Contributor
Hii, zivrivkis, I don't think you're doing anything wrong here. Since you've been able to reproduce the same behavior across different accounts and devices, it seems less likely to be something specific to your setup.
Based on what you've described, this may be related to how New Outlook is currently handling the Add to Calendar action. If the event appears briefly and then disappears, it might not be completing the save process correctly.
Since opening the attachment and selecting "+ Add to Calendar" works consistently, I would probably use that as a temporary workaround for now.
One thing I would also check is whether the event appears in Outlook on the web after using Add to Calendar. If it doesn't show up there either, that would suggest the issue isn't limited to the desktop app.
- FamacTin Contributor
which is your outlook version?