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DavidMichaelangelo's avatar
DavidMichaelangelo
Copper Contributor
Dec 28, 2025

Drag and drop email-to-task (To Do) from favourites bug

It's been driving me crazy but I finally seemed to figure out why I could no longer drag emails into the ToDo pane to create tasks.

Firstly, it seems that you can only drag emails to create tasks for business, or non-Microsoft accounts, I'm not sure which, or both.

Secondly, you need to select an email from within the actual account in the left pane, NOT favourites. See this image: https://imgur.com/a/ZdyAvYb

This bug may have been introduced in the last few months, as I don't recall encountering any issues until somewhat recently.

Anyway, I hope this helps prevent someone from ripping out their hair like I was.

new Outlook for Windows

1 Reply

  • RobertSparnaaij's avatar
    RobertSparnaaij
    MVP
    Dec 29, 2025

    Thanks for sharing but I can't repro.

    What is your exact Outlook version number?
    You can find it by using File-> About Outlook

    My details;

    Microsoft Outlook Version: 1.2025.1209.500
    Client Version: 20251212003.10
    WebView2 Version: 143.0.3650.96 (Stable)
    Release Channel: Targeted Release

    Note that it could take quite a while for the feature to work after you've just started Outlook and opened the My Day pane. However, once it works, it should work from all accounts and both normal as well as Search Folders.

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