Forum Discussion
Drag and drop email-to-task (To Do) from favourites bug
I ran into a similar issue. It is a timing or loading issue. Once you launch My Day, allow it time to reload. Some users have reported that it took several hours. For me, after 10 minutes, I closed and rebooted My Day without any issues with dragging emails to the task or calendar.
However, I am still seeing a 20 to 30 seconds delay for MyDay pane to load.
I also experienced the same loading issue with Rules. The good news is Microsoft New Outlook team is aware of it and hope it to performance improvements soon.
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#traccreationsre-r25 1/12/2026
Microsoft Outlook Version: 1.2025.1218.100
Client Version: 20260102003.02
WebView2 Version: 144.0.3719.67 (Stable)
Release Channel: Targeted Release
For me, the issue has been very unpredictable. For a long time now, it has taken a while for the To Do pane to load in the sidebar. However, it worked just fine to drag emails into it, once loaded. But for a little while now, even with the pane fully loaded, I couldn't drag emails in to create tasks. Sometimes if I close and reopen Outlook, the issue goes away -- other times, it doesn't.