Recent Discussions
My Outlook for Mac HTML email reply quoted body blank, only headers show
I've been using Legacy Outlook for Mac for years without issues, but since Wednesday afternoon (June 17, CET) something broke after the latest update rolled out. When I reply to any HTML email, the quoted original message is completely blank. Only the From, Date, To and Subject headers show up — the actual email body is gone. It makes it impossible to have a proper email thread because the recipient can't see the conversation history. This started right after Version 16.110 (Build 26061317) was released on June 16, 2026. The release notes only mention "Quality and performance improvements" for Outlook, so whatever changed in this build seems to have broken HTML reply quoting as an unintended side effect. My setup: MacBook Air M5, macOS (Legacy Outlook for Mac Exchange on-premises account (EWS), domain login What I'm experiencing: Replying in HTML mode → quoted body is completely blank, only headers show Switching to plain text → body comes back but with massive blank line gaps throughout (not professional to send) Outlook Web (OWA) → works perfectly fine What I've already tried: Cleared app data (Document Cache + Experimental Features) — no fix Cleared Outlook cache manually — no fix Toggled composing settings — no fix Checked settings in Preferences → Email → Composing — everything looks correct I've also tested Apple Mail as an alternative but it breaks embedded signature images (CID images show as placeholders), and it doesn't support Teams meeting integration — so going back to Legacy Outlook is really the only option for my daily work. Outlook Web App OWA is my current workaround but it's not sustainable long term. I really hope this can be looked at as a regression fix in the next update. Has anyone else experienced this since the June 16 build? Does anyone has this issue as well?
Teams Meeting Add-in Not Appearing in Outlook
The computer was rebuilt from scratch and reinstalled with a clean operating system. After the installation, all required Microsoft applications (Outlook, Teams, etc.) were installed and the user successfully signed in. However, the Teams Meeting add-in is not appearing in Outlook as expected. Within the Outlook Calendar/Appointment window, only the Skype Meeting option is visible, while the Teams Meeting option is completely missing. Checks Performed: New Microsoft Teams is installed and functioning properly. Outlook and Teams are both signed in with the user account. Outlook COM Add-ins have been checked. Disabled Items have been checked. Teams Meeting Add-in for Microsoft Office has been verified. Outlook updates have been checked. Microsoft Teams has been reinstalled. Outlook profile has been verified. Exchange mailbox is active and functioning correctly. Despite all the above checks, the Teams Meeting option is still not displayed in the Outlook Calendar/Appointment window, and only the Skype Meeting integration is available. Expected Behavior: The Teams Meeting button should be available within the Outlook Calendar/Appointment window, allowing users to create Teams meetings and automatically generate Teams meeting invitations. Request: Please why the Teams Meeting Add-in is not being loaded into Outlook and provide assistance in restoring the Teams Meeting functionality within the Outlook Calendar/Appointment interface. Attachments: Screenshot showing the current issue (Teams Meeting button missing) Screenshot showing the expected behavior (Teams Meeting button visible)
Anyone else hate the New Desktop Outlook?.
Hello people I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago. It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.
New Outlook
I have been trying to move to the new Outlook for over a year, but I always end up having to revert to Classic Outlook. The new Outlook is slow, particularly when opening windows, and some features appear to have been designed to look modern rather than to be practical. The design also makes it difficult to work efficiently: there are too many colours, the visibility of important information is poor, and the overall experience feels more like using the web app than a proper desktop application. There are also functional issues. For example, Quick Steps do not always work correctly when emails are grouped. Today I missed a Zoom call because I could not click the meeting link in the location field. I also could not copy the link or even view the full URL. This was the final issue for me. In my opinion, Microsoft should reconsider the direction of the new Outlook and instead invest in improving Classic Outlook by making it faster and reducing its memory usage. That should be the priority before adding more new features. It is frustrating to buy a laptop with a large amount of memory only for much of it to be consumed by WhatsApp, Teams, Outlook, and other Microsoft tools. Please focus on optimising existing applications before introducing flashier features and AI functionality that often clutter the screen rather than improve productivity.
emails going to the wrong folder
I had a few people contact me to say they had sent me emails, after checking my inbox i couldnt find them. I then did a search and found them in a sub folder (not junk, one i had setup). I checked the rules I had setup and there is no reason for any rule to have sent that email to that sub folder. Is there a way to check what rule is applied to the email? I'm using outlook online.
Outlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “Retrieving account information”. No Intune license available (Business Standard tenant). How can I enable Outlook contact synchronization with Android Contacts?
Signature displayed wrong in New Outlook on Mac
When creating a new e-mail, my signature is displayed in Times New Roman (?) instead of the default font. In the Signature editor, the display is correct. In Sent, the mail is displayed correctly as well. Signature editor: New email: Outlook version: 16.110 Mac M4 Mac OS 26.5.1
Outlook desktop app is still unable to connect to Outlook.com
**UPDATE** - by X'ing out the popup Windows Security box several times, eventually, the account was added to my Outlook 2016 app on my work computer. That said, the account was added as an IMAP account, and only my email appears to be showing in the Outlook 2016 app. I do not have the associated personal use calendar listed under "My Calendars" to select and overlay with my work calendar. Before this issue, I could overlay my work and personal Outlook account for years. I also have NONE of my contacts from my personal account showing in Outlook 2016 on my work computer. I keep all my contacts personal/work in my personal so they can move with me from job to job. ****** I have been experiencing an issue with my desktop Outlook 2016 app, which won't accept my credentials for the email from my Microsoft 365 Family account. This was a known issue that looks as though it was resolved yesterday. https://support.microsoft.com/en-us/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef I am trying to add this account. I have turned on 2-step verification and turned off passcodes. When adding the account, I get a box asking for my name, email address, and passcode. I am generating an app password to use at sign-in. The box shows that the program is stuck at "Searching for (email address) settings," a Windows Security box has popped up asking again for my password. I have entered the generated app passcode there, and that window disappears and pops up again, seemingly like the issue has not been resolved. Thank you. KellyIs a COM add-in the only way to add an add-in to a Gmail/IMAP account in classic Outlook?
I have an Outlook web add-in (Office.js, MailApp) that works fine on Exchange Online mailboxes. But on a Gmail account added to classic Outlook for Windows via IMAP, the add-in never activates, as I understand it, web add-ins need an Exchange backend to activate against, which an IMAP account doesn't have. Is that correct? And if so, is a traditional COM add-in (VSTO) the only supported way to surface an add-in on these IMAP/POP mailboxes in classic Outlook, or is there a web-add-in path I'm missing?Outlook For Android Search Not Working with IMAP Folders
I have been trying to get Microsoft to fix Search not working for IMAP email account folders for a number of years. Even though Microsoft support have confirmed the BUG multiple times no fix has ever been provided. I am again in a discussion with Outlook For Android support via the support Live Chat option within Outlook but the support engineer basically says I am the only person to have ever reported this bug to Microsoft... Now obviously a quick Google shows may users complaining about the same bug from around 2019 onwards... but for some reason Outlook support do not seem to be able to use Google... For those that may not know of the issue, the Search function will only work with Outlook email accounts or Gmail whne an email has been moved from the Inbox to another folder. If you use a different IMAP email provider and use Folders to move email into from the 'Inbox', the Search function will not find those emails - ever. (The Search function seems to work for the inbox only with IMAP accounts.) So I have a request! Please, any Outlook for Android users that have this issue PLEASE report the BUG to Outlook for Android Support via the 'Settings/Help & Feedback/Contact Outlook mobile support' option. The more users that report this ongoing issue the better, and we may get Microsoft to take it seriously, rather than fobbing users off with a 'no-one else has the issue' response!Outlook doesn't work for 4th IMAP email addy
Okay, so the title was probably badly worded. Ever since the new outlook, my 4th IMAP email address doesn't work - and it worked in the old outlook. I have 4 IMAPs and 2 gmails I check through Outlook, on two different computers. One is a brand new setup. The email address I am having problems with works fine with the exact same settings on my mobile app (not outlook) and it works fine if I add it to gmail. So it's definitely an outlook problem. Both computers keep redirecting me to sign in, as if it were a wrong password. It isn't. I've tried adding it the prompted way, and by clicking settings and signing in or managing it through there. I need other ideas. I can't seem to fix this.
Outlook Mobile 5.2623.0 Android - Addins hang whilst loading
I develop and addin and have been testing it, only recently after update to latest Outlook Mobile on Android, it hangs during Office.onReady() I've tested it on 2 different devices and also tried other addins which also fail to load. Outlook Mobile 5.2623.0 on Android Office.context.mailbox is null, Office.onReady() never resolves Reproducible with multiple vendors (my own adding and two Zoho add-ins) Two devices, different OS versions - Samsung One UI 8.0 and 8.5 (Android 16) Regression: add-ins worked prior to this update Appreciate any help. ThanksOutlook 16.109.3 crashes on launch on macOS 26 (Tahoe beta) - UTI Info.plist regression
Environment: macOS 26.5.1 Build 25F80 (Tahoe beta) - Microsoft Outlook 16.109.3 (build 26053122) - MacBook Air Mac14,2 arm64, 16GB Issue: Outlook crashes immediately on every launch. Occurs on clean install with no profile. Tested two builds (26053122 and 26051019) - both crash identically. Root cause from system logs: macOS 26 has tightened UniformTypeIdentifiers enforcement. Outlook's Info.plist is missing explicit declarations for 12+ com.microsoft UTI types. On every launch: "UniformTypeIdentifiers: Type 'com.microsoft.DataObject' was expected to be declared and exported in the Info.plist of Microsoft Outlook.app, but it was not found." Same error fires for: com.microsoft.Embedded-Object, EMF-Plus, GIF-Office-Art, Ink-Serialized-Format, JFIF-Office-Art, Link-Source-Descriptor, Object-Descriptor, Embed-Source, PNG-Office-Art, Office-Drawing-Drag-Drop-Format, Office-Drawing-Shape-Format. Secondary error: /private/var/db/DetachedSignatures does not exist on macOS 26, causing an SQLite open failure in libsqlite3. Workaround: None. Outlook Web only until a fix ships. Ask: Please update Outlook's Info.plist to explicitly declare all com.microsoft UTI types to comply with macOS 26's stricter enforcement. This will affect all Microsoft 365 Mac apps when macOS 26 ships publicly this fall.Unable to drag cursor to select text in a draft.
For as long as I can remember, I have been unable to drag my cursor to select any text in a draft message. I can however drag the cursor to select text in a received message, as long as I'm not in the midst of drafting a response. I can use a combination of SHIFT+ arrow keys to select text. I also have no issue dragging the cursor to select text in Outlook on the Web. I have to assume this is intentional being that this bug has existed for so long. Is there any explanation as to why Microsoft feels Outlook for Mac users should not be permitted to drag their cursor to select text? I've just updated Outlook for Mac via the App Store to version 16.83 (24031120).Outlook.com shared calendar disappeared for one user
I have a personal Microsoft account with a Live.com address. For over 10 years, I have had a calendar that is shared with my wife and daughter. It was created when Microsoft introduced the Family Room feature, which created a shared OneNote and shared calendar. While the Family Room feature was discontinued, the shared OneNote and shared calendar have continued to work without problem until today. The shared calendar has disappeared from my daughter's Outlook on Windows, Web and Android. My wife still has access to the shared calendar. I have tried removing her shared access permission and then adding it again. She receives the invitation to accept the access and clicks Accept. The shared calendar reappears in her Outlook calendars with all events shown, but after a few seconds, the calendar disappears. I have not found any useful information about this problem online. All the articles I can find relating to problems with shared calendars relate to Outlook for Microsoft 365 and not the consumer Outlook.com. If anyone can help resolve this problem, it would be greatly appreciated.Spam email "FreeSpins4You"
Good morning everyone. I have been receiving spam emails from "FreeSpins4You". There is no address with the email. If I click on the email or if the email selected by deleting email above, Outlook crashes. After Outlook recovers I am able to right click on the email but am not able to select "junk" in the drop down menu. If I simply select the email by left clicking then Outlook will crash again. I am able to drag the email to the junk folder but this does not prevent receiving it again. Please advise if there is anything I can do to stop these messages. I am receiving two or three a day. Thanks, PeterShared Outlook Calendar disappeared
An Outlook Calendar that my wife and I share has suddenly disappeared from my Outlook Calendar. It still shows on my wife's computer. We set this up a number of years ago, so I have no idea where or how to troubleshoot this. I do recall that we had to each create outlook.com email addresses so that we could access Microsoft Exchange. We are using the Classic version of Outlook. In case it's useful, here's the exact information from the Outlook About page: "Microsoft® Outlook® for Microsoft 365 MSO (Version 2605 Build 16.0.20026.20168) 64-bit." Thanks to anyone who can help me solve this problem.
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