Recent Discussions
Outlook for Mac 2021 reading pane
I use Outlook 2021 for Mac, have for years. Just staring today, when I opened Outlook, my reading pane was located on the bottom of my emails. I have always had the pane on the right hand side of the window. I made no changes to any setting. I changed the reading pane back to the right side, but when I close Outlook and open it back up, the reading pane returns to the bottom of the screen. How can I get the reading pane to default to the right side of the window?Deleting Outlook app from 365 Business
I have a Microsoft 365 Business Basic account and want to remove the Outlook app. My business email account is managed by my web host. I'm thinking it's ok to remove the app from 365 but just checking if it will cause any issues. As mentioned it is connected to my web hosting account. Thanks
Migrating to Office 365
I have been using the desktop version of Outlook longer than many of the fine forum members here have been alive. After decades, I am considering moving my email to the cloud. The primary reason is that I find myself evenly split in time spent on email with my notebook and desktop PCs and I tire of using Remote Desktop to access the singular location of my PST file. I also answer email on my phone a fair bit, and those emails never make it back to the nest. For these reasons, I think I should try moving my email to the cloud, where all of my devices will be pinging the same source. That's what my head tells me, anyway, but I really have no idea what I'm talking about. What is involved in moving a traditional PST-based desktop email system to Office 365? Why would I want to do this and why might I not? And should I conclude that this is worth a try, what is the recognized best practice for getting my rather large PST file up in place for O365?
Hotmail account blocked and can't recover
Hello, I have been trying to regain access to an old account that has my Hotmail email as the address on file. But none of the support emails were delivered to my Outlook email which is where I have always received my @hotmail.com emails after the change way back when. It seems that my account has been blocked due to too many failed login attempts, but I haven't directly logged into that account in years. I tried to do the account recovery but it says that information I provided was not sufficient enough. I mean I am putting contacts and email subjects directly from my Outlook sent folder from back when emails where being sent from my Hotmail email. I tried calling Microsoft but once the automated system realized that I was looking for sign-in support, my number seems to be flagged and whenever I call back it gives me a canned response and hangs up. I need to talk to a real person that will help me recover my Hotmail account so that I can then recover the other account I can't access.
Outlook 365 (classic) freezes syncing subscribed folders via IMAP
Win 11 home, with all current updates. Outlook 365 (365) Version 2510 Build 16.0.19328.20010) 64-bit; with all current updates. ISP: telusplanet.net (which is Google, with limited functionality), Servers: imap.gmail.com, port 993, SSL/TSL and smtp.gmail.com, port 465, SSL/TSL Protocol: IMAP. I was using POP before without any problems for years. The problem: When starting OL it downloads new mail messages OK. But after a while it freezes in ‘Synchronizing Inbox’ or rarely ‘Synchronizing Trush’ and does not download new messages from the server (which are visible in Gmail on Chrome) nor delete messages from the server, which were deleted locally. When this happens, to get it back, I need to shut OL down, wait, say 15 min, or longer, start it again and usually it is enough, occasionally I need to shut down and power the PC again. I have not uninstalled and reinstalled OL yet but am thinking of it. I use IMAP to sync mail, and Sync2 for contacts, calendar, and tasks – that works OK. I have tried just about anything possible, rebuilding profile, repairing OL, clearing cache, unlinking OneDrive, whatever I could think of, or what Copilot suggested, all to no avail. It is obviously very annoying. I believe, if it is happening to me, it must have had happened to others as well. It all started after switching from POP to IMAP. Any suggestion will be greatly appreciated, Jan
Outlook search not returning results from body of email
Does anyone know if there is any big with classic outlook im running on windows 11 build: 26200.7019 25H2 when i search on classic outlook ever since i got a new windows 11 laptop it doesnt return search results from body of the email only from sender and subject any insights into this?
Outlook - Account Set Up
I'm setting up a new laptop, bought with Office pre-installed. I have set up three of the four Email addresses I have long term used in Outlook on another laptop without issue, it accepted the login(s) and installed the accounts, now working. The fourth, another long term existing Virginmedia (so Yahoo?) Email account, following the same process, keeps diverting to a Microsoft window asking for an EMail account. ANY email account results in a window insisting I need a business or school account to proceed. I'm not a business nor school user. It did not ask for this with the others! How can I stop this nonsense please?
Support for auto-filing sent emails
I am looking for a solution to this scenario in the New Outlook: I send tens of emails per day The sent emails are stored in the Sent Items folder I need to manually move each of them into the sub-folders in my Archive folder - e.g. one for support cases Is there any way to automate the step (3) - i.e. to automatically file the sent emails into the folders they belong to? The Classic Outlook had "When replying to a message that is not in the Inbox, save the reply in the same folder" which is not present in the New Outlook. Maybe the New Outlook should have something even more powerful? In addition to this feature, a button suggesting into which folder each message should be filed? Finally, the Outlook Rules are very powerful but they do not apply to the sent emails. Maybe time to generalize these?
issue with user outlook inbox
hello i have a user that have on her outlook inbox and boite de reception. on old laptop i build a new laptop for her install office after the language to set to french i still see Inbox and boite de réception i try the switch : outlook.exe /resetfoldernames i still have inbox and mail arrive in inbox i have stuff in boites de reception. what can i do ? Thanks
marking a task on outlook calendar without creating an appointment
I run drop in appointments via Teams a couple of times a week which people in my organisation can book onto using Microsoft Bookings. Often, no one turns up to these, so I end up using the time that has been set aside for other things. I also like to use my calendar as a "to do" list (I have ADHD, and I like to not have to look in too many different places for things I've written down). Not infrequently, I end up adding tasks to the times in my calendar that are meant to be set aside as available for people to book surgeries in, thereby making it impossible for them to book appointments at these times. I'd like to be able to put something in the calendar as a visual reminder to me that this time is blocked out, without thereby preventing people from booking at all.Significant changes to the New Outlook Calendar Event User Interface
In October 2025, the New Outlook Calendar Event was redesigned to incorporate Copilot, leading to a complete user interface makeover. Many icons were rearranged. This blog post includes a screenshot, icon placement, and descriptions. New Outlook Scheduling Gets a Makeover - Copilot Chat Joins #traccreations4e-p25 10/29/2025How to Convert OST to EMLX Without Losing Attachments or Formatting
When migrating emails from Outlook to Apple Mail on macOS, you have to pick an approach that maintains all of the information in your OST files. Gadgets To convert OST to EMLX without losing formatting or attachments, a specialized tool called Baer OST to EMLX Converter has been created. By preserving folder structure, email content, and information attachments, it guarantees data integrity. Since it enables you to work using multiple OST files simultaneously, bulk conversion is ideal for personal as well as business usage. The intuitive interface makes the process simple for laypeople and amateurs, taking just a few clicks for completion. The app gives you full control over your data and permits you to see mail and export individual files. This tool is reliable and trustworthy.outlook contacts continuously restore themselves
I decided to clean out my contacts in outlook, so I exported them all out to a .csv file and then I deleted all 1,200 of them (100 at a time, because apparently microsoft feels that any higher amount would be bad...). Then I spent a few hours in excel combining, consolidating and deleting them down into about 600 contacts. When I went back into outlook and clicked on people, to my surprise all 1,200 of my original contacts were right there again as if I'd done nothing. I figured that some other device must be restoring (through some normal synching process), so I turned off **REMOVED** computers and phones that I've ever used to access outlook). Then I deleted all of the contacts once more, this time using the OWA webpage with my local outlook completely closed. Unfortunately, the exact same thing happens. After repeating that process several more times last night, I shut down my laptop and went to bed. I got up this morning, opened my local outlook app, clicked on people and there were no contacts there at all. For about 5 seconds I was happy, until all 1,200 of them instantly popped right back up like a really bad joke or a dream. Something either on my computer or (I suspect) on microsoft outlook servers is automatically forcing a complete restore of all my contacts. Two side notes: 1) I can create/add and delete single contacts and those changes seem to stick, and 2) I can delete all contacts except a single one and that seems to stick, and 3) I can import my cleaned up .csv file containing 600 contacts back into outlook (with only the one single remaining contact in there), it says that all 600 contacts have been successfully imported, and then within minutes - all 1,200 contacts are back right where they were in the beginning. The truly frustrating part about this issue (and most companies these days), is that IF the customers could possibly **REMOVED** about it so that we can simply continue to make and sell more stuff. It's very sadOpen links in the Edge profile associated with the Outlook account
There is a setting in Microsoft Edge on macOS under Settings > Profile > Profile preferences labeled "Open external links in another profile when recommended by external applications". It seems like it ought to be possible for Outlook to "recommend" that a link in an email in my work account be opened in the Outlook profile signed in with my work account, and likewise for my personal account. How would one go about enabling that? I'm using Outlook for Mac version 16.103, and Edge version 140.0.3485.94, on macOS Sequoia 15.7.1. Thanks!Can incomng emails be blocked before they get to the inbox?
I don't mean send to trash or bulk. I'd like to send unwanted emails based on some item like FROM or a word in the body of the email or something else. I don't want to see it in any folder. I don't care what it says. I would never see the email in any form. It would just disappear.New Outlook Calendar events notification not working.
Using the New Outlook (understand it is like the web version) I no longer receive event notifications in Windows and have missed some meetings. Now other parts of the New Outlook do hook into Windows like day\night so it can and does interact with the desktop. Why are no notifications raised for meetings? - this is a huge issue. I checked and double-checked, all of the notification settings are enabled. Help!Missing DragnDrop of attachments from new Outlook to browsers (SharePoint) – Please bring it back!
The new Outlook no longer supports direct drag & drop of email attachments into browser-based apps like SharePoint or OneDrive. In the classic Outlook, this worked seamlessly, but now we have to go through the desktop as a workaround – an unnecessary extra step that significantly slows down our workflow. Please restore this essential feature! Many businesses and power users rely on drag & drop for efficient work, and this limitation is a major downgrade.
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