Account Locked: Recovery Form Automatically Rejected (Need Human Assistance)
Hello, I am trying to regain access to my old Microsoft account, br**mailto:email address removed for privacy reasons. Unfortunately, I have forgotten the password and I no longer have access to the phone number linked to the account. I completed the Microsoft account recovery form and provided as much information as possible. However, I received a message saying that the information I provided was insufficient to verify that I own the account. I understand the importance of account security, but I am not sure what else I can do to prove that the account belongs to me. Is there another way to verify my identity or contact Microsoft Support for help? Thank you for your assistance.
Synchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. Since yesterday morning, in the New Outlook interface, my inbox has suddenly appeared empty, and I constantly receive the following error message: “Failed to refresh subscriptions.” It’s important to note: In Legacy Outlook, everything works perfectly. The web version and the Outlook app on my mobile phone also work well. The issue persists regardless of the network I am on (home, office, cellular, etc.). Troubleshooting steps I already tried: • Updating Outlook to the latest version • Removing and re‑adding the account • Clearing cache and preferences • Formatting my Mac and reinstalling everything from scratch Unfortunately, none of these steps has resolved the issue. Is this a known bug, and is there a recommended workaround or an upcoming fix? Appreciate assistance on that issue.
Help - Migrating Emails from Outlook Web to Outlook Desktop | Two Different Domains
I have two business email addresses I would like to consolidate into one. The "old" email address is only accessible via Outlook on the Web. The "new" email address is only accessible via Outlook on my desktop. Is there a way I can export all of my emails and subfolders from my old email address (outlook on the web) and export them into my new email address (outlook on my desktop)? From what I can see, there isn't a File>Import/Export option on the Outlook web interface. I have already set up mail forwarding for future emails. Really would like to fully migrate to the new email address inbox without having to hop back to the old email address inbox to reference something. Thanks in advance! Ryan