Forum Discussion
Anyone else hate the New Desktop Outlook?.
Hello people
I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago.
It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.
81 Replies
Anyone from Micosoft reading these and can respond? What is Mircosoft's response to the horrific feedback (it's much bigger than this forum - my 30,000 person company is absolutely avoiding New Outlook and making it known to the powers that be that Classic must stay or they are switching to Gmail)
I could not be less impressed with New Outlook. I know it's not Outlook Classic but there are some monumnetal UX issues that make me wonder how the MS Product people are not jumping to fix this. NO ABILITY TO ADD "TO" FIELD TO MY INBOX IS NOT ACCEPTABLE.
New Outlook is horrific. Unfortunately Classic has become a mess for me too. In Classic, I can no longer reply to email chains, my replies show up in the Preheader text but when the recipients open my replies, it's a blank email. Why, you ask?? NO ONE KNOWS. It's been 18 days and my IT team cannot figure out. They have tried a zillion different things (including "rebuilding" it, whatever that means!) So I now use New Outlook to respond to emails (which also will not include my signature block for some reason), and Classic for all the decent functionality (although don't even get me started on how Classic crashes on me when I click on calendar invites). Basically, Microsoft STINKS. And it's amazing to me these issues have continued for years and they don't care about fixing it. Wish there was a better alternative so we could all boycott MS until they listened to their end users!!
It's unbearably bad. I've wasted hours on it and it is still the clumsiest and most ineffecient tool I've encountered. Particular issues:
- Constantly bumps off a secondary icloud email which I need to obtain a single app password to log back in.
- The search function on the desktop app for Mac is beyond hopeless. I'm constantly wasting time manually searching for emails. When it does work it prioritises 'top results' over recency with very poor logic.
- Desktop app for Mac displays icloud emails in duplicate.
- Web browser cannot show multiple addresses at the same time.
- Focussed inbox makes poor decisions.
- No recall option on Mac
- Mac desktop version - signatures don't load.
- IMP email works but calendar invites to the same address do not display.
- Legacy icloud emails downloaded via POP still sitting in Outlook after I removed the account, with no clean way to delete them without affecting both apps.
I cannot believe that Microsoft actually charge for using Outlook. I feel so tied to a dreadful solution. Any ideas of what else I could use to manage multiple account (icloud, gmail, IMAP) in a productive way would be appreciated.
Everybody does it seems. None of my colleagues has enjoyed it, and all have reverted back to the legacy version. Hope this "new outlook" get rebranded to "archived outlook" real soon (if they do not fix all the missing features from legacy).
How can Outlook now compete comsidering how bad it is? I know Microsoft thinks most emplyees are locked in. But they better be sleeping with one eye open going forward because many of my colleagues are using GMail and my company is very aware the email we use needs to change.
IT'S TYPICAL BEHAVIOR FOR MICROSOFT
THEY STICK THINGS IN ALL THEIR APPS .. AND MAKE A MESS THEN SPEND TIME TO FIX RATHER THAN REVERTING TO WHAT WORKED AND STARTING OVER ON ANY CHANGES
DEFINITIONAL DUMB AND IT CONTINUES - DRIVING PEOPLE TO AVOID RELIANCE ON THEIR APPLICATIONS
I know its an old entry - but the topic is just as current. I HATE the new Outlook and I was glad to be able to switch back. With every start I was forced to give all passwords to the different accounts in again and again and it seems that Outlook always was settings up the accounts from scratch. It was so annyoing - I nearly throw the laptop out the window. I hope they just forget the idea of a new Outlook. I nerver understood anyway - why change a successful running tool? It seems as if there is a high paid programmer forced to do something for his money without knowing how important Outlook has become as a worktool.
You’re definitely not alone. A lot of users still prefer classic Outlook because the new desktop version feels limited in advanced settings, PST handling, offline workflow, and overall performance for enterprise use. We’ve noticed many IT teams keeping classic Outlook in production while testing the new experience gradually.
I hate that when you try to forward an email, it is so difficult to delete the email trail. Alot of my emails that I have sent still are in my draft folder even though I have sent the email. Ugh-back to the old outlook, which I am happy with and familiar with.
I do hate it as well due to the following:
- Used to send Excel or PowerPoint directly from these programs and that cannot be done any more
- Could decide where to store mails before being sent, now EVERYTHING goes to the Sent Mail
- Could group and ungroup easily in the inbox
- Adding pictures to the mails is a real pain
- Spelling check, another pain
Cannot determine something that is really better from previous version.
