Forum Discussion
Anyone else hate the New Desktop Outlook?.
Hello people
I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago.
It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.
26 Replies
- dflaimCopper Contributor
This is the WORST application I have ever used. Important emails get "locked up." You learn later that they were never sent and have to search to find them.
The app is clunky.... not at all user friendly.
Adjustments to old versions were clearly made and installed without fully testing it. I will be searching for an alternative.
- JuanPuenteCopper Contributor
Clunky, glitchy, awkward....does not have the professional look and/or feel of the classic version. Currently, there is a toggle to switch back and forth between classic and new, Lord please don't ever let it go. On top of the injury I am being insulted: when the calendar in classic mode is displays blank for me. So have to toggle to the horrible new version for the calendar and then toggle back to classic for or mail. No one can figure out what is doing this . Productivity loss.....thank you Microsoft for attempting to reinvent the wheel.
- IvaneckCopper Contributor
They have made their customers fight to try to get what they already had, to try to make keep working what already worked.
It was chaotic, illogical, full of rules that couldn't be interpreted without the help of an engineer, the product of hands and more hands touching, creating and changing, but it worked — more or less — and it was powerful.
In this alternative dimension in which they want us to live, instead of having something and trying to improve it, Microsoft believes that the solution to this is to remove features. It doesn't matter if you paid for them.
In case you are interested:
- Here is a list of Classic Outlook vs New Outlook features based on status: Available, Coming Soon, Investigating, and Unsupported. It is updated monthly.
👉Download Outlook For Windows Feature Availability Summary » TRACCreations4E - Also, I interviewed Microsoft's Outlook Product Manager and asked questions, such as:
Is the New Outlook just a wrapper for the web version?
Why didn’t Microsoft recreate Classic Outlook from scratch?
Why do users feel FORCED to switch to the New Outlook app?
When will New Outlook meet the needs of power users?
How is Microsoft encouraging VBA developers to stay ahead?
👉Video Microsoft's responses: https://youtu.be/5WYjmzrOZI8?si=TWGkmR-Crdt1uuhh
#traccreations-r25
- MikeGunther1Copper Contributor
Looked like a good interview, but sorry, I couldn't make it past the first few minutes where she said it's not a wrapper, we're just making everything as useless as web version. Consistently crap across all platforms.
Microsoft has never understood their users and frankly just lucky Bill started the company when he did, when there was no competition and they were able to cement themselves in as the monolithic behemoth that they are now. Move fast and break things worked in the pioneering days, now it just means crappy, rushed software and bugs galore.
A few examples of this: Windows 11 Pro is an advertising machine. Balmer tried to put a tablet interface on servers (we needed third-party software for the Start button >.< ). The many woes of NEW Outlook. Removing the Teams tab from... ah, Teams. And finally, constantly RENAMING EVERYTHING. These are just a few of the many examples, when really, we just want functional efficiency. You know, so we can do our jobs. I'm just not so sure Microsoft can deliver that anymore.
- Here is a list of Classic Outlook vs New Outlook features based on status: Available, Coming Soon, Investigating, and Unsupported. It is updated monthly.
I interviewed New Outlook's Product Manager and asked some tough questions, such as, "Why is New Outlook This Way?"
In case you are interested, Microsoft's response.
Video: https://youtu.be/5WYjmzrOZI8?si=freWHRKW6o0rKSVy- Aharry13Copper Contributor
New version of Outlook is absolutely horrendous! Formatting emails is a nightmare.
- GeoffLCSIron Contributor
I just checked my new Outlook, and finally, you can highlight text in an email and right-click to reveal the Format Text menu. That feature was not available until relatively recently as I recall. But for me it's there now! However, there is no Format Paint option, which is a real pain.
Another frustrating thing is that if you mispell something in the Email Subject, it gets highlighted in red as an spelling error, but you cannot (still) right or left click to reveal spelling suggestions! Though, I just checked and actually, you cannot do that in the Classic Outlook either.
Anyway, I'm still not ready to switch over yet...just testing it every now and then. Argh...- AMDBCopper Contributor
Would recommend waiting as long as you can with the switch. ICT asked me several times to switch 365 to New Outlook and at every of those times I switched back to the 365 version because New Outlook is just awfully flawed, unpractical, works worse than any previous Outlook version did... I could add many more negative adjectives and adverbs. Honestly, if they force it permanently I hope ICT will install software allowing us to function with alternatives to New Outlook.
- GianniTicCopper Contributor
It looks like it's an application running in a virtual environment. Too heavy.
- GianniTicCopper Contributor
I have no choice as a corporate user. I see improvements, and yes, one glitch is the inability to let it learn new words. I use foreign languages and want it to memorize the various "hello" and other words. Sometimes it works with weird characters. I have to check on a translator to get the right word and copy/paste. Outlook doesn't offer the suggested word with the right characters anymore.
- CHWCopper Contributor
What a mess, it lost all my signatures, lost all my contacts. It is so clunky to move between emails. It is a disaster.
- MaloukiCopper Contributor
I absolutely hate it. It has impacted almost everything I do and made it slower and worse. I have tried to go back to the old outlook however it has also stopped working properly. I hope Microsoft roll back this awkward and annoying update.
- GeoffLCSIron Contributor
Unfortunately, Malouki , I doubt that is going to happen now. It is very different that is for sure, though there are some things I am beginning to get used to, but there are so many features from the old Outlook that are missing and likely to never appear in this version. Some of them are gradually coming across though many just are gone.
- JimP-SACopper Contributor
I rebooted my computer and it automatically updated to New Outlook. What a surprise. A rotten surprise. And it will not recognize my email address so I can't even open it. On top of that, I have only a few days left to input the license key or lose all of the Microsoft Office 2019 apps. I cannot find the license key, it's gone, and not on Carbonite either, and it should be there. The Chat room people gave me a bunch of instructions to fix Outlook and repair as well. Nothing worked. Then they gave me a Microsoft number that does not provide any advice, help, free or otherwise. As a former quality engineer, and a **bleep** good one, I'm wondering what they are doing at Microsoft these days. Call me angry.
- richallartonCopper Contributor
A weak and less capable tool, hidden behind a refreshed display and foistered on us in a way that can only be described as 'typically, dictatorially, American'! I don't need mountain backdrops or changed icons, to keep Microsoft employees employed in valueless activities. The inability to re-order the list of accounts (why remove that from the older version?) and its failure to open in the condition you shut it down (again in the older version) are just two major failings for me. Having to reload all my accounts was tiresome, annoying and unnecessary. Initial I could download the older version from 365, but now even this downloaded version has updated, without my authority. This arrogant intrusion, coupled with the significant price increases in 365 over the last couple of years leaves my searching for an alternative before next renewal.