Forum Discussion
Account hacked with no response from account recovery
Some time ago i had one of my outlook accounts hacked, and of course i went to put in a request to have it recovered, and i have received no response, not even from anything automated, despite increasingly frequent attempts to get, well anything to happen. now im writing this in hopes of getting someone from support or, any outside help in this situation, since it seems like the usual methods aren't working as intended.
3 Replies
If the regular account recovery form doesn't help then try to submit a support request via Microsoft Support page or by going through Help. Make sure to check your spam folder too. Act fast as you'll have much better chances to recover the compromised account back
I have tried through account recovery, though i've received no response as stated before.. not even a bot message. is there someone i can contact more directly? or some other way to get assistance?
Hi, sorry you’re dealing with that. For a personal Outlook/Microsoft account, the recovery form is still the official route. Submit it from a familiar device/network and include old passwords, contacts, subject lines, folders, billing, Xbox/Skype info, or anything only you’d know. Also change reused passwords elsewhere
