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Outlook - save as on attachments missing
Hello, the Microsoft documentation suggests that "Attachments are saved in your Documents folder by default. You can't change the default location but can specify a different location each time you save an attachment. Choose the drop-down arrow to the right of the attachment icon to open the attachment menu. Choose Save As to save to your computer or cloud storage location." This drop down option is not there. I am not sure how long this has been the case as I do not use this personally however a colleague obviously finds it very poor to work with attachments saving into a random onedrive folder where she has to move the content where she wants or downloading it and then moving it. I had read that the transition to outlook new removed it and then it had been added back sometime after, looking at posts people had made about the issue. It doesn't seem like this is an option for any file types for anyone in our organisation, any suggestions ? Thank you, Jamie.Solved68Views0likes1Commentsetting up gmail in classic outlook
I have purchased a new laptop and am having trouble setting up gmail in classic outlook. I am receiving a message "we weren't able to set up your Google account with IMAP. You may need to make changes to your Gmail settings" any advice?Solved144Views1like4CommentsOutlook and verizon email account
I've run into an issue this past week where I've tried changing my Verizon email account from IMAP to Pop3. I get errors like this; Task 'email address removed for privacy reasons - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands. Contact your POP3 or Internet service provider.' I've created a new profile, I've done SCANPST probably more than 5 times, regenerated my third party password on AOL and it consistently fails for the same error. I've run the same version of Outlook on a different machine with th same results. My pop settings are pop.verizon.net, port 995, ssl/tls. The progress window shows that it's downloading messages but it sits there for a couple of minutes and then pops the error up; AOL adimmently says that it's got to do with Outlook because it works fine on there webmail. I can't seem to find an email alternative that creates a pst database so that I could rule one or the other out. Getting extremely frustrated. I would get completely away from the Verizon email but I have had it for so long; it's established everywhere I've done business, contacts, credit cards, etc. Any help would be greatly appreciated. PS I've even tried just creating a whole new pst, no luck. TIASolved108Views0likes2CommentsConversation mode is missing
Recently, a number of users have no longer been able to set their Outlook Classic version 2511 (build 19426.20260) to conversation mode. We have already performed a repair on Office and a reset view. In the web and the new Outlook app, the conversations are still visibleSolved188Views0likes4CommentsWhy does MS Outlook not allow global blocks
Hi, Today i was blocking some spammers from my email and it occured to me that this could be so simple if MS Outlook would allow us to block global email address. For example why can't i block *@*.ru.ac.th Which just sent me a tone of junk, the senders get around this by just changing a small part of the email address but the main part the end is always the same, so why can't i block it? When i try, outlook tells me it is invalid. ThanksSolved84Views0likes4CommentsRecall email sent using the Sharepoint share feature
Accidentally shared a site via Sharepoint to a group. In Outlook on the web, in my Sent folder, the message appears as if I had sent it from Outlook. I used the 'Recall message' button on the ribbon and selected 'Only recall this message'. I don't knoew what is expected normal response after clicking OK in this window, but it simply closed the window and nothing else changed. It makes wonder if an email sent this way cannot be recalled?Solved146Views0likes1CommentSender logo in email
Some of the emails I received in new Outlook had a logo from the sender inserted above the message. To stop this behavior go to Settings > Message handling > Shopping and uncheck For shopping-related messages, show a sender logo and relevant links in the message header. Make sure to Save your changes.Solved138Views0likes2CommentsOutlook Scam EMail
Received an EMail from a known friend wanting to talk via EMail, so replied to EMail. Then rang them and they confirmed their contacts had been scammed. Subsequently realised I should have known as the To Address line was blank. Can the scammer now access my Contacts? No link or attachment was opened.Solved122Views0likes3CommentsFavorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?Solved841Views0likes10CommentsLost Outlook Contacts
Hi. I upgraded a friend from Office 2016 to Office 2024 and in the process lost her contacts. I have worked at finding them but no luck. Plan B is populate her contact list from her messages. Is it possible to either collect addresses from a set of emails and move those addresses to the contact list? Or even just go to each message individually and right-click on an address and send to contacts? (not an option now) Or can you suggest any other option? Thanks.Solved125Views0likes4CommentsIssue with emails being delayed when sent
Good Morning, I am working with a user who is sending emails, but they are being delivered a week or in one case two weeks later. She is not using Delayed Send\Delivery, that was the first thing I asked, or at least she said she didn't. This is not all the time and we were not able to replicate while I was on a call with her. What she is doing... Open a document in MS Word to fill out a report and Save it. Share the document, attach a copy instead and choose PDF. This opens, the email window, add the recipients and hits send Let's say for example she does this a 2pm on 12/4 Her sent items in Webmail show it was sent from her mailbox at this time. Recipients might receive it a week later on 12/11 at 11am Message traces in Exchange Online console show the delivered on this date, and her sent items in the Outlook Classic version on the desktop show the 12/11 date as well. My question would be, besides Delayed send, any thoughts as to what might cause emails to sit undelivered and then just be released a week later? I even checked our backup software and looked at the backup for her mailbox during the timeframe of it being sent vs. delivered to see if there was something in her Drafts or Outbox, but I did not see anything there. She says she did not do delayed send and I can't prove she didn't. In the interim, I did suggest she put a delivery receipt on these emails since they are time sensitive and need to be delivered weekly, so if she does send it and does not get the Delivered receipt, we can take a look right away. Thoughts or suggestions... Thank YouSolved352Views0likes2CommentsDeleting Outlook app from 365 Business
I have a Microsoft 365 Business Basic account and want to remove the Outlook app. My business email account is managed by my web host. I'm thinking it's ok to remove the app from 365 but just checking if it will cause any issues. As mentioned it is connected to my web hosting account. ThanksSolved99Views0likes1CommentOutlook for mac no longer respects reading pane choice
I normally view my emails on Outlook for Mac with the Reading Pane set to "right". Got an update of Outlook this morning and now Outlook changes the Reading Pane setting back to "Bottom" whenever I quit and restart Outlook. I am on Version 16.102.2 (25102623) Please advise how I can get Reading Pane setting back to a default of "Right". Many thanks.Solved2.6KViews11likes23Commentsoutlook contacts continuously restore themselves
I decided to clean out my contacts in outlook, so I exported them all out to a .csv file and then I deleted all 1,200 of them (100 at a time, because apparently microsoft feels that any higher amount would be bad...). Then I spent a few hours in excel combining, consolidating and deleting them down into about 600 contacts. When I went back into outlook and clicked on people, to my surprise all 1,200 of my original contacts were right there again as if I'd done nothing. I figured that some other device must be restoring (through some normal synching process), so I turned off **REMOVED** computers and phones that I've ever used to access outlook). Then I deleted all of the contacts once more, this time using the OWA webpage with my local outlook completely closed. Unfortunately, the exact same thing happens. After repeating that process several more times last night, I shut down my laptop and went to bed. I got up this morning, opened my local outlook app, clicked on people and there were no contacts there at all. For about 5 seconds I was happy, until all 1,200 of them instantly popped right back up like a really bad joke or a dream. Something either on my computer or (I suspect) on microsoft outlook servers is automatically forcing a complete restore of all my contacts. Two side notes: 1) I can create/add and delete single contacts and those changes seem to stick, and 2) I can delete all contacts except a single one and that seems to stick, and 3) I can import my cleaned up .csv file containing 600 contacts back into outlook (with only the one single remaining contact in there), it says that all 600 contacts have been successfully imported, and then within minutes - all 1,200 contacts are back right where they were in the beginning. The truly frustrating part about this issue (and most companies these days), is that IF the customers could possibly **REMOVED** about it so that we can simply continue to make and sell more stuff. It's very sadSolved302Views0likes9CommentsSee all quicksteps in ribbon
Hi I am trying new outlook. I have 3 quicksteps from classic outlook that I use to triage my inbox: Move to a folder called processed Flag and Move to a folder called processed delete Is there a way to see all three in the ribbon? Many thanks MarkSolved62Views0likes2CommentsIssues New Outlook POP / Mac
New Outlook limits features to Microsoft Exchange/Outlook.com/Hotmail.com email accounts which is bad for my long time business POP account. Since converting I discovered the below limited Support for POP. Can't use: -Rules -Pins -Categorize The Flags feature — I only see flagged email older than 2 weeks). I have tried manually using "isflagged:true" and the default Flagged Saved Search. I need to mark important emails in some way. Since the above are not working does anyone have other suggestions?Solved296Views0likes4CommentsRun rule now is grayed out
My rules in Outlook are grayed out again. The part of manual execution. And this status has been remained for at least 3 days. I encountered this circumstance before like few months ago and here we go again. My account is personal account (Outlook.com). When I use Microsoft Outlook for Mac, Version 16.101 (25091314), to see my rules and wanna execute one of the rules, it's greyed out, a.k.a, cannot be executed. When I open a browser, say Edge, (Version 140.0.3485.66 (Official build) (arm64)), the same status as well. My findings so far: All of rules that will categorize email cannot be executed manually now. Rules that will delete emails can be executed manually. It's manual execution that won't work. Coming emails will still be categorized by the rules automatically. Any clue how to solve this? Or somewhere is wrong internally in the system so far?Solved3.7KViews14likes20CommentsOutlook signature is sometimes enlarged
Hi. I'm using Office version 2508, and my default signature is built using a table with our company logo and my contact information (see attached). This typically works fine, but occasionally when I get a reply from someone my signature is much larger than it should be. In the attached you'll see how it normally looks at the top, and then how it looks when this contact replied to me. This may not be an Outlook problem, but does anyone have a suggestion on how to prevent this? Thanks.Solved131Views0likes2Comments
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