Recent Discussions
Outlook changing styles/colors of incoming email?
HI friends - I recently got an email from a research org named ORCid and I noted when I received the email that it was hard to read - the text was a lightt grey on white, or light grey on dark grey in dark mode: I emailed ORCid back and explained that this was going to fail any WCAG/Accessibility checks, and could they take a look. I spoke back and forth with their internal developer who insisted that it didnt look like that on being sent - he sent me examples from his own inbox as proof: And these look perfectly fine. Weirdly - when I forwarded this email to a colleague, they showed me on their screen it appeared as intended with the tetxt darker and more legible. They forwarded it back to me - and surely enough, it looks correct. This using the Outlook desktop app in both old and new mode - and dark or light profile - and also in the web outlook as well. Im really confused as to how/why when I receive it the first time it looks so unreadable? Any advice would be awesome.Classic Outlook Keeps "Not Responding" and freezing
Hi there, I tried to scour for something similar, but I couldn't find anything and/or it didn't work - so here I am - hopefully someone can help. Okay the facts - I use Classic Outlook (CO moving forward) and I run 5 email address in it - 3 are a domain for my company that I run and 2 are POP emails brought in from AOL. I run Windows 11. This is happening to 3 or my 5 work stations, all three are the ones on Windows 11. This started slow a few weeks ago, thought it was just low memory so went through and cleaned up old emails. I am not seeing these issues when using the 2 pop emails - just my company domain ones. Can open CO, taking some extended time but it is getting there. As soon as I try to send an email, reply to an email, change a signature within a new email - it either takes 5-10 minutes to load if we do not click again and just let it sit and think. The second I try and click something or try and scroll while waiting - it goes into 'Not Responding'. Some times it will load after 1 minute and sometimes it just get stuck. I have updated my CO, I tried the advanced 'online repair' through my system, I have tried disabling all my add-ons, I tried deleting my email account from CO and re-loading/logging in, I have checked my graphics card (something on google said to check it for updates), I have ran command prompts to check for internal Windows errors and I have come up short on everything.Favorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?
Outlook - DesktopApp - Autoreply not working (server not available)
Although Microsoft says the problem has been fixed since version 2508 build 19127.20000 (please see Cannot open the Automatic Replies setting of a shared mailbox in Classic Outlook - Microsoft Support), we can still experience it with version 2510 build 19328.20266. Therefore we still have to use the version 2505 build 18827.20202
Lost Outlook Contacts
Hi. I upgraded a friend from Office 2016 to Office 2024 and in the process lost her contacts. I have worked at finding them but no luck. Plan B is populate her contact list from her messages. Is it possible to either collect addresses from a set of emails and move those addresses to the contact list? Or even just go to each message individually and right-click on an address and send to contacts? (not an option now) Or can you suggest any other option? Thanks.
How to block image only spam in outlook?
Keywords aren’t working as any text that appears in the “from” or “subject” field, or message body, is encoded, and/or the body is just an embedded image hosted on a random rotating website. The email domains rotate every single email (they are all just random word + random word @ random word + random word . com) The spam filter is catching them and moving them to junk but I’d like to know if there’s a way to block them or delete them so I don’t even have to see them. I receive so many of these daily from affiliate marketers for the same companies: National Debt Relief, Optima Tax, TruGreen, Amerisave, First American Home Warranty, Thermivest, Keranique, Orangetheory, Miracle Sheets, eHarmony, Empire Today, VSP Vision Plans, Canvas Prints, Jacuzzi Bath Remodel, AARP, Blissy, Healthcare.com, Debt Relief, Life Line Screening, Leaf Filter, JG Wentworth. I never want to see the names of any of these companies in any folder in my email again. Is this possible or am I going to have to go through the hellish process of starting a new email and moving everything over?
Avatars for People (Contacts) in Outlook for Mac
I'm trying to change the avatar for a contact stored in my hotmail.com account in Outlook on the Mac. I right click on the listing on the People (contact) page and check "Edit." The avatar that appears on the contact card is not the same as the avatar that appears on the People listing page. No matter how I edit the Avatar in the card listing, it does not change the avatar that is displayed in the listing. Any so solution for this?
Unable to log into outlook.com with password
Hi, I've had this problem for several months already, hoping it's a bug and will rectify itself, but it hasn't. When trying to log into outlook.com, I automatically get the option of receiving a code via an alternate email address. When I chose the option to enter with a password, I get the following error, even though I am definitely using the correct username and password. I have checked so many times, and to be sure I even changed my password, without avail. This is very frustrating, because every time I get logged out, it forces me to disturb family members to get the code from them so I can log in again. BTW, other family members do not have the same problem, even though we all use the same computer and browsers, so I'm guessing it's something specific with my login. I am very hopeful that someone has a solution to this problem, because it has become very annoying. Thanks in advance, Ari P.S. - Please don't state the obvious and repeat what the error says, because that ISN'T the problem.Outlook calendar not able to sign in Teams
Outlook calendar cannot view Teams. It always asks for 'Sign in'. If I click it, it opens up Microsoft Teams windows. Both app are using the same account. I have already re-installed Teams; add-in on outlook is also done. I am using 365 personal account. What else I can do?DO NOT UPGRADE TO "NEW OUTLOOK"
I would recommend not upgrading to "new outlook" - it is the worst implementation I've seen in over 30 years. It is not an "upgrade" to outlook it is a brand new application that really sucks. rules you can't change, almost no integration to contacts, contact application sucks. I can't go back because going to "new outlook" changed my mailbox. I am currently trying to move off outlook to another application - any recommendations. This implementation of Outlook is unusable. DO NOT GO TO "NEW OUTLOOK" until microsoft fixes about 100 problems.
Cannot add Yahoo email account to Outlook
My Classic Outlook for Microsoft 365 stopped connecting to my Cox.net mail account (run through Yahoo.com) about two months ago. The account disappeared from the account list and will not reconnect as a new account. I and Yahoo tech support tried all the standard fixes including double checking the server settings, using the app password, and turning off Windows firewall. Yahoo tech support said it was "an Outlook problem." Any advice would be appreciated.Drag and drop email-to-task (To Do) from favourites bug
It's been driving me crazy but I finally seemed to figure out why I could no longer drag emails into the ToDo pane to create tasks. Firstly, it seems that you can only drag emails to create tasks for business, or non-Microsoft accounts, I'm not sure which, or both. Secondly, you need to select an email from within the actual account in the left pane, NOT favourites. See this image: https://imgur.com/a/ZdyAvYb This bug may have been introduced in the last few months, as I don't recall encountering any issues until somewhat recently. Anyway, I hope this helps prevent someone from ripping out their hair like I was.Outlook app sign in problems
Hello, I am getting an authentification error trying to sign in the outlook mobile app. I also cannot sign in to outlook.com as it tells me "You need to create an Outlook.com email address to continue. We'll add it to your account as an alias." I can sign in to the desktop app on pc without any problem. Does anyone have any ideas? Many thanksCtrl+Click to select multiple items in grid view stops working in Classic Outlook
I stay on Classic Outlook for Desktop because I DETEST the new Outlook (and 365 altogether for that matter). Now I suddenly lost the ability to Ctrl+Click to select multiple items from the grid view (to delete multiple emails). More bizarrely it will spontaneously come back sometimes and then go away again. Any ideas? After 36 years of using MS Office and being its biggest fan, I am hoping a competitor other than Google bubbles to the surface to maintain my sanity. Hey Microsoft: I want my deep customization, robust feature set, and stability around forever. I don't care one bit about Teams, OneDrive, SharePoint, Co-Pilot, or a simplistic interface filled with whitespace.Mailboxes deleted from Exchange - Unable to removed Contacts from lists/groups
Ive noticed when users mailboxes are deleted from Exchange, the users remain in contact lists and groups and cannot be deleted afterwards. Ive come to the Microsoft community for help on this issue before regarding mailing groups, however this time we are experiencing this with contact lists. We are on the current version of 365 & on Outlook desktop
New Outlook: Shadow contacts not stored in Outlook.com, no sync/export and missing Birthday calendar
I’m reporting a reproducible data‑integrity issue in the New Outlook for Windows that affects Outlook.com contact storage and synchronization. 🔍 Summary When a contact is created in the New Outlook, the client appears to save it successfully. However, the resulting contact is not stored in the user’s Outlook.com account as a normal cloud contact. Instead, it becomes what I would describe as a local “shadow contact” in the New Outlook cache. ⚠️ Observable Behavior • The contact appears in Outlook.com → People, but does not show “Stored in: Outlook” • The contact does not appear in Outlook.com CSV exports • The contact does not sync to mobile devices connected to the same account • The contact does not populate the Outlook.com Birthday calendar • The contact is lost if the New Outlook app is reinstalled or its local store is cleared 🧪 Steps to Reproduce 1. Open the New Outlook for Windows 2. Create a new contact and add a birthday 3. Save the contact 4. Open Outlook.com → People 5. Locate the contact — it will appear, but the “Stored in: Outlook” field is missing 6. Export contacts from Outlook.com (CSV) — the contact will not be present 7. Check a mobile device configured with the same Microsoft account — the contact will not be present 8. Check the Outlook.com Birthday calendar — the birthday will not appear 9. Reinstall the New Outlook app — the contact will be gone ✅ Expected Behavior • Contacts created in the New Outlook should be stored as first‑class Outlook.com contacts • They should appear with a proper “Stored in: Outlook” location • They should sync across devices, export via Outlook.com, and populate the Birthday calendar ❌ Actual Behavior • Contacts created in the New Outlook are effectively “shadow contacts” stored in a local cache • They look normal in the New Outlook UI, but they are incomplete, non‑synchronizing objects from the service’s perspective 📉 Impact • Silent data loss risk for users who assume contacts are in Outlook.com when they are not • Inconsistent contact and birthday data across devices and services • Split contact store model: • Real Outlook.com contacts • Local shadow contacts created by New Outlook 📎 What I’ve Already Done • Submitted feedback through the New Outlook (Help → Feedback → Report a Problem) • Submitted a detailed report via the Windows Feedback Hub • Contacted Microsoft Support, who advised that escalation must occur via Feedback 📣 Request I’m posting this here to document the issue publicly and to ask: • Can anyone from the Outlook / Exchange / Outlook.com team confirm this behavior? • Can other users reproduce this with the steps above? Given the data‑integrity implications, I’m hoping this can be brought to the attention of the relevant engineering team. Any confirmation, additional data points, or official guidance would be appreciated.
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