Outlook app sign in problems

Question

Hello, I am getting an authentification error trying to sign in the outlook mobile app.

I also cannot sign in to outlook.com as it tells me "You need to create an Outlook.com email address to continue. We'll add it to your account as an alias."

I can sign in to the desktop app on pc without any problem.

Does anyone have any ideas?

Many thanks

robertsparnaaij · Answer

Are you trying to sign in with an Outlook.com account or with an email address from another provider?
If you are using a Microsoft 365 for Business/Enterprise account, you can log in to Outlook on the Web via one of the following URLs instead;
https://outlook.office.comhttps://outlook.cloud.microsoft/

simoncleaver1 · Answer

Hi Robert, thank you for your reply.I am trying to sign in with an email address from another provider.I have also used this email address as a Microsoft account.&nbsp;

Forum Discussion

Outlook app sign in problems

2 Replies