Recent Discussions
How to navigate multi-currency private offers and optimize global deals in Microsoft Marketplace
Selling through Microsoft Marketplace increasingly means operating across regions, currencies, and complex billing scenarios and understanding how multi-currency private offers work is critical to successful deal execution. Multi-currency private offers enable partners to scale globally, but require a clear understanding of how FX rates, timing, and pricing conversions impact both customer costs and partner payouts throughout the transaction lifecycle. Gain practical insights into how pricing is set and converted, how timing influences outcomes, and how to structure deals more predictably across geographies. Learn how to confidently manage cross-border transactions, reduce risk from currency fluctuations, and strengthen your Microsoft Marketplace strategy for global growth. 👉 Read the full article Multi-currency private offers in Microsoft Marketplace: What partners need to know or watch the recent office hours session Multi‑currency private offers in Microsoft Marketplace
In a Day (xIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD/CDIAD/SQLAIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Programand how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. *Please note, participation is restricted to individuals representing a Microsoft Partner organization. You must register using your corporate email address that is associated with your Partner ID. Personal emails will not be approved. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. New dates coming soon! Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. New dates coming soon! Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. New dates coming soon! Chat with your Data in a Day This is an intermediate-level training designed for Power BI data analysts and developers to help get their models chat-ready and unlock instant insights using natural language. CDIAD TTT - June 26th, 2026 - Americas - CT time zone New Offer Type: SQL AI App in a Day This is an intermediate-level, one‑day, hands‑on workshop showing SQL Developers and DBAs how to build the database backbone for modern AI apps using Azure SQL. New dates coming soon! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEvents
Application closed by Support after following their instructions: Partner ID 7114215
The below email from Microsoft Support was sent to me, instructing me that I needed to update the address on the account from the mailing address to the physical address that matches the Articles of Incorporation. Dear Luke: Thank you for providing additional documents to our team for account verification. Upon review, we identified that the documents do not match the information you entered for your account. ADDRESS MISMATCHED FOR Business Verification If it is not possible to provide additional documentation, please update your account information to match any legal documents already provided or your official Company registration details. Your account details: Company Name: REDACTED Address: REDACTED If you need additional information to update, your profile, you can find it here. All submitted documents must have an expiration date that is at least two months in the future. I then responded with the below email, confirming the change per the instructions. After this, my account was closed and Microsoft support has given me generic templated responses with no detail as to why. I had only used 2 out of my 3 verification attempts for the last step and I now cannot restart the process. Request: Please reopen my application so I can complete verification once my updated documents are available, or advise on the correct path to do so. Thank you for the clarification I have updated our Partner Center legal address from REDACTED (mailing address) to (REDACTED) to match our Delaware Certificate of Incorporation. This is our official Delaware registered office address. Do I now need to re-upload the certificate of incorporation, or what are the next steps?
Two months stuck in verification with zero actionable feedback.
Hello Partner Compliance / Vetting team, I am posting here out of frustration, because after two months we have run out of other options. We are a fully registered, completely legitimate company trying to enroll in the Microsoft AI Cloud Partner Program and as a CSP Indirect Reseller. Every piece of our information is valid: the legal business name and registered address match our national company registry exactly, we own our email domain, we have a live business website, and the primary contact is a real named individual on a company-domain email. There is nothing about our company that is unclear or unverifiable. Despite this, our verification keeps getting rejected — and every single time we appeal or contact support, we receive the exact same generic, copy-paste response with no specifics whatsoever. The entire reply we get, every time, is: "We've reviewed your appeal for verification. Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. We have closed your application." That is the whole message. It does not say which check failed (Email ownership? Employment? Business? Due diligence?). It does not say what information was supposedly wrong. It does not say what to fix. The "Fix now" button does not even let us upload anything. We also have a support case open (Case ID 2606080040005279), and it has gone nowhere — front-line support openly tells us they cannot see the vetting details and cannot help. So I have to ask plainly: how is a legitimate, properly registered business supposed to pass a process that gives no actionable feedback at all? It is frankly unacceptable that the only way to reach a human who can actually look at our case is to hunt down a public community forum, two months in, and hope someone responds. This is not a reasonable onboarding experience for partners who simply want to do business with Microsoft. What I am asking for: 1. A manual review of our account by someone who can actually see the vetting result. 2. The specific check that failed and the exact discrepancy found — i.e. tell us what is wrong so we can fix it. 3. Reopening / reset of the closed application. We can immediately provide every supporting document — company registry extract, VAT and DUNS records, domain ownership invoice, and government-issued ID for the primary contact. To keep things private, I will share full account details via direct message on request. We genuinely want to be a Microsoft partner. We just need someone to tell us what to fix instead of sending the same closed-application email on a loop. Thank you, Armin Partner ID: 7106145 Support Case ID: 2606080040005279Explore curated Microsoft Partner Digital Skilling Journeys
Skilling is foundational for success in an AI-first market. Keeping up with evolving technologies and capabilities better positions you with the skills you need to succeed in an ever-changing market, making it a base-level requirement for sustained growth. As part of our effort to support partners with skilling, we offer Microsoft Partner Digital Skilling Journeys (PDJs), curated presales, sales, and tech skilling experiences designed to enhance your knowledge aligned with partner strategic wins. First-time users may need to register—use your work email credentials to sign up. Curated journeys include: Microsoft Security Copilot Drive Business Transformation with Microsoft Copilot 365 Innovate with Azure AI Platform Drive Windows in the Cloud with Windows 365 Cloud Endpoints Modern Security Operations Data Security for AI Migrate to Azure Drive Business Collaboration and Teamwork with Microsoft Teams Accelerate Data Analytics Journey with Microsoft Fabric Cloud Security These journeys are tailored to your interests, needs, and role within your organization. Select the link relevant to the journey you're interested in, register today on the Skilling Hub using your organizational email credentials, answer a few questions, and you'll receive tech and sales-ready skilling experiences customized to your interests and goals. And to continue supporting you as you grow your revenue, we're hosting our annual MCAPS Start for Partners event on July 22. We encourage you to register today so you can get insights from Microsoft leaders on where we’re investing, our shared priorities, and how to activate AI-led opportunities to drive growth this year. Register nowDiscover how Microsoft Marketplace can support your FinOps strategy and cost optimization goals
Learn how Microsoft Marketplace can help organizations streamline cloud procurement, optimize spend visibility, and simplify software purchasing through a FinOps-driven approach. This upcoming Microsoft Marketplace customer office hours session explores how partners and customers can leverage Marketplace capabilities to align cloud investments with business outcomes, improve operational efficiency, and maximize the value of Azure consumption commitments. Read the full event details and see why this session is valuable for organizations focused on cloud financial management, procurement modernization, and Marketplace growth strategies. 👉 Register Here: Microsoft Marketplace as a FinOps platform - Microsoft Marketplace customer office hours
Scale growth with the Marketplace playbook for channel-led sales
Looking to accelerate partner-driven revenue through Microsoft Marketplace? Join this insightful live webinar featuring channel sales experts as they share proven strategies for scaling channel-led growth. Learn how to activate partner opportunities with multiparty private offers, leverage resale-enabled offers to expand your reach, and build a repeatable framework for driving marketplace success through your channel ecosystem. Whether you're looking to strengthen partner engagement or unlock new revenue streams, this session will provide practical guidance you can apply immediately. Learn more and attend The Marketplace playbook for channel-led sales - Microsoft Marketplace partner office hours
Enrollment blocked by trust verification - cannot publish Excel add-in
Hello, I am trying to enroll in the Microsoft 365 and Copilot program to publish an Excel add-in on AppSource. My enrollment is being blocked by the automated trust check immediately after submitting company information. Reference number: 715-123160 Transaction ID: 9c3fc538-f972-4ea3-bdd1-9056cc9ea9f2 Correlation ID: eb079fa4-1be5-4eca-8458-ac7eb738eacd Because the enrollment was blocked at this stage, no Partner Center workspace was created, so I cannot open a support ticket through the normal method. Please escalate this to the Partner Trust & Safety / Vetting team for manual review. Thank you.Problem with PL-7008 Labs
We recently had a problem with the PL-7008 training course. In the latest Courseware Title Plan, the PL-7008 training course is listed as having Labs (ALH status in the Lab Hosting column) and not BYOS, but in the GoDeploy and Extrem offer labs, there are no license as shown in the screenshots below. What exactly is the situation with this course and where can we find the correct information ? Thank you
Request to Reopen Account Workspace - Employment Verification Failure (Sole Trader Domain Alignment)
Hello Partner Compliance Team, I am writing to request a manual review and escalation to reopen my Partner Center verification workspace. My application was recently rejected at the Employment Verification stage, and my portal is currently displaying a locked banner stating that no appeals are available. Case Context: Legal Entity Name: Tim Martin Trading as TIM S IT Service Partner ID: 7123007 Structure: Registered Australian Sole Trader Root Cause & Corrective Action: The automated system appears to have flagged a domain misalignment because my primary login/contact email was initially set to a legacy domain (email address removed for privacy reasons). Because I operate as a sole trader, this legacy domain and my primary business domain are both fully registered under my exact same Australian Business Number (ABN). Furthermore, my official corporate business domain is already fully DNS-verified and linked directly as an active domain inside this exact same Microsoft tenant. Because the portal is currently locked, I am unable to modify the primary contact fields or upload supporting documentation to clear this automated flag. Request: Could a verification analyst please manually reopen my legal info workspace? This will allow me to align the primary contact email with the tenant's primary verified business domain and provide our official Australian Business Register (ABR) documentation to complete the process. Thank you for your time and assistance in resolving this loop.Marketplace trainings and events calendar (updated 06/05/26)
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. ****Sessions updated as of 06/05/2026**** Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 06/17/26 8:30 AM PDT Office Hours The Marketplace playbook for channel-led sales Get a practical playbook for scaling channel-led sales through Microsoft Marketplace, including how to recruit and activate partners using resale-enabled offers and multiparty private offers. Learn proven best practices, go-to-market resources, and real-world lessons. The Marketplace playbook for channel-led sales 07/29/2026 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. Link to come Recent Recorded Sessions Date Area Title Description Link 05/19/26 Office Hours Multi-currency private offers in Microsoft Marketplace Join a practical walkthrough to learn how multi-currency transaction are managed through Marketplace. Gain confidence in creating private offers in local currency and get foundational knowledge to support sales of resale enabled offers. View the recording 05/07/26 Partner Session Turning co-sell readiness into real Microsoft Marketplace revenue Join Clazar as they share insights on how to be co-sell ready and how to translate it into a meaningful pipeline and an active, revenue generating partnership with Microsoft sellers. View the recording 4/28/26 Partner Session Maximize selling with Microsoft and Marketplace ROI Join us as WorkSpan shares real workflows used by partners who have closed over $5B in co-sell revenue with Microsoft. Learn best practices for navigating selling end-to-end with Microsoft. View the recording 04/15/26 Office Hours Seamless private offers: From creation to purchase and activation Join this Partner Center walkthrough of private offer execution from creation to customer purchase to partner activation View the recording 04/02/26 Partner Session Why Azure belongs in your multi-cloud strategy Tune in to hear WeTransact share when and why Azure should be part of your strategy. Find out how to replicate solutions for Azure. Hear why Marketplace-aligned companies are able to move quickly using Microsoft tools, funding, and incentives. View the recording 03/24/26 Partner Session Best practices for scaling Marketplace channel-led sales Join guest speaker team from Tackle as they walk through opportunities to scale partner driven revenue. Hear how to activate channel opportunities using multiparty private offers and learn when to leverage resale-enabled offers to expand partner reach. View the recording 03/18/26 Office Hours (Partner) Build, publish, and optimize Marketplace offers with App Advisor Learn what App Advisor is, how it works, and how it can help partners accelerate Marketplace offer creation. Live demo walk through; validating value to publishing and optimizing your listing. View the recording 03/11/26 Partner Session AI-powered automation for Marketplace private offers and IP co-sell Learn from guest speaker Jon Yoo, Suger, how software development companies can use AI-powered automation to simplify buying through Microsoft Marketplace, streamline private offers, and optimize co-selling opportunities. View the recording 02/25/26 Partner Session Inside Azure IP co-sell: What high-performing software developers do differently Get an inside look at the signals Microsoft uses to evaluate Marketplace and Azure IP co-sell readiness with insights from Barbara Treviño of Labra. Learn what top software companies do differently to accelerate approvals and boost GTM impact. View the recording 02/18/26 Office Hours (Partner) How to build a Microsoft Marketplace channel practice Building a successful Marketplace practice takes the right people, process, and strategy working together. Learn how top performing partners organize their teams across alliances, operations and leadership View the recording 1/21/26 Office Hours (Partner) Microsoft Partner Center reporting Get to know the Partner Center Insights and Earnings workspaces. Walk through Earnings, Customer, Order, Usage and Revenue reports. View the recording 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Partner Session AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Partner Session How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 06/24/26 8:30 AM PDT Office Hours (Customer) Microsoft Marketplace as FinOps platform Join to learn how Marketplace can help organizations simplify procurement, centralize billing, and better align software investments to optimize cloud and AI spend. Discover actionable strategies to improve cost visibility and ROI, and leverage Marketplace as a key component of your FinOps approach. June 2026 Customer Office Hour 07/15/2026 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. Link to come Recorded sessions Date Area Title Description Link 05/28/26 Office Hours (Customer) Dragon Copilot AI apps and agents in Microsoft Marketplace Healthcare organizations discover how Dragon Copilot can help accelerate time to value by connecting with trusted partner solutions that streamline workflows and embed AI directly into daily operations. View the recording 04/29/26 Office Hours (Customer) Using Microsoft Marketplace to optimize Azure spend For organizations with an Azure cloud commitment Microsoft Marketplace can be a powerful tool for optimizing how the spend is used. Explore how your organization can leverage its Azure commitment to support software investments through Microsoft Marketplace. View the recording 03/25/26 Office Hours (Customer) Charting your AI strategy for manufacturing with Marketplace Build, buy, or blend? Gain the insights you need as a manufacturer to scale AI apps and agents across the factory floor using Microsoft Marketplace. Hear about practical manufacturing scenarios View the recording 02/25/26 Office Hours (Customer) Accelerate AI adoption through Microsoft Marketplace Explore practical AI use cases available through Microsoft Marketplace - from prebuilt AI apps and agents to AI-powered solutions that simplify deployment. View the recording 01/28/26 Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View the recording 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``Build AI skills at Microsoft AI Skills Fest
Register now for Microsoft AI Skills Fest, a no-cost digital skilling event taking place June 8–12. Designed so partners can stay ahead in the rapidly evolving AI landscape, attendees can build in-demand AI skills, gain practical insights, and discover ways to deliver innovative solutions, deepen customer relationships, and stay competitive in a fast-changing market. Get ready to lead Frontier Transformation If you’re a solution engineer or architect building AI agents across the Frontier stack—including Microsoft 365 Copilot, Microsoft Foundry, Copilot Studio, GitHub Copilot, Fabric, and Agent 365—you can validate your expertise with the Frontier Transformation Engineer badge. Want to fast-track your badge completion? Join us at the Frontier Transformation Engineer Summit on June 9 for a live, expert-led skilling experience where you’ll explore how to use Microsoft Agent Factory at scale, build your expertise, demonstrate organizational readiness, and lead Frontier Transformation for your customers.FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.2026 Training Services Partner of the Year Nominations Close July 7, 2026
Partner nominations for the 2026 Training Services Partner of the Year Award opened on June 1 and will close at 6 PM Pacific on Tuesday, July 7, 2026. This is an opportunity to highlight the innovation, customer success, and impact your organization delivers. Eligibility requirements: 1 or more Training Services Partner Solution Area badges as of June 1, 2026. Even if you do not qualify for the Training Services Partner of the Year Award, I encourage you to explore the site for other awards you may be eligible for, including other partner types, regional, and country awards. Blog announcement Awards site Guidelines doc for all awards (download) Nomination tool support / questions: potyasup@microsoft.com Public announcement of winners and finalists: November 11, 2026
Account Suspended Despite Compliance – Seeking Clarification and Reinstatement
Hello Microsoft Community, My company’s Partner Center account currently shows a Suspended status for both the Indirect Reseller and Microsoft Cloud Solution Provider programs, even though we believe we’ve met all requirements. What we’ve done: Completed all security requirements (MFA enabled, security contact designated) Verified business and legal information is up to date Ensured there are no outstanding payments or compliance issues We received a notice about CSP indirect reseller eligibility (USD 1,000 revenue requirement), but our partner confirms our license spend exceeds this threshold. Our questions: Why is the account still suspended if we’ve addressed the stated requirements? Is there a hidden or unaddressed compliance issue? What specific steps must we follow to have the suspension lifted? Can Microsoft reinstate the account once we provide evidence of compliance? We’re unable to perform critical operations like assigning licenses or accessing partner benefits while suspended. Has anyone experienced a similar situation? Any guidance from Microsoft moderators or the community would be greatly appreciated.HELP!!!! I am so fustrasted with Microsoft Vetting Process
I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL DOCUMENTS AND WEBSITE, OVER A MONTH (DELAY RESPONSES) THIS PERSON SWETA JUST CLOSES THE CASES WITH NO REASON WHY. I AM SOOOO FURIOUS RIGHT NOW. I FEEL LIKE I WANT TO GO TO WASHINGTON.
Events
Get step-by-step guidance and go-to-market resources to help you recruit and activate partners for channel-led sales through Microsoft Marketplace. With the expansion of channel-led sales capabilitie...
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As we prepare to wrap up FY26, we’re closing the year the same way we built it — together. This year‑end celebration will be held as part of the final Fabric Engineering Connection calls of F...
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