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CSP June 2026 Monthly Partner Update
To help you stay informed and prepared for operational changes, Microsoft publishes monthly self-service readiness content for CSP partners. This month's updates focus on actions, impacts, and resources across several important CSP topics. Each update is available as a short on-demand video designed to help you quickly understand what is changing, what it means for your business, and where to find additional guidance. This Month's Topics: (click title to jump to video) Microsoft 365 Updates | MFA Requirements in Partner Center | Multi-Party Private Offers (MPO) | Licensing Navigator in Partner Center AI Assistant | CSP Authorization Microsoft 365 Pricing & Packaging Updates Review upcoming pricing and packaging changes and understand how they may impact your customers and business planning. If the player doesn’t load, open the video in a new window: Open video MFA Requirements in Partner Center Stay up to date with Partner Center security requirements and understand the latest guidance relating to multifactor authentication. If the player doesn’t load, open the video in a new window: Open video Multi-Party Private Offers (MPO) Understand the latest MPO capabilities and available resources for partners participating in Marketplace transactions. If the player doesn’t load, open the video in a new window: Open video Licensing Navigator in Partner Center AI Assistant Learn how Licensing Navigator can help you find Microsoft licensing guidance and answers more efficiently. If the player doesn’t load, open the video in a new window: Open video CSP Authorization Understand the latest authorization requirements and the actions partners should take to remain compliant. If the player doesn’t load, open the video in a new window: Open video Need More Information? Visit the Launch Enablement Guide for additional readiness resources, guidance, and partner actions.Accelerate your Frontier journey: Summit sessions now available on demand
The Frontier Transformation Engineer Summit may be over, but you can keep the momentum going. Revisit the highlights or catch up on sessions you missed. Each session is designed to build the skills you need to advance your Frontier Engineering journey and earn your Frontier Transformation Engineer badge—a clear signal to customers that you can design and deliver agents across Microsoft Copilot Studio, Microsoft Foundry, and the rest of the Frontier stack. Here’s how you can keep building your AI capability: View the summit sessions on demand. Work toward earning the Frontier Transformation Engineer badge. Join us at MCAPS Start for Partners on July 22 to stay ahead of what’s next.MCAPS Start for Partners
Hello all - Coming off the recent MCAPS Start for Partners event, I want to make sure you're up on the latest that has come out of the Microsoft partner ecosystem. First, check out this blog post from Nicole Dezen, our Chief Partner Officer, which has a good summary of the announcements. You can also visit our Partner Activation Zone which has additional resources that will aid you understanding Microsoft's direction. A couple items to note: Some of the announcements do not have an impact on the Training Services Partner ecosystem and I want to ensure we don't generate any confusion. Things like the Partner Capability Score and Specializations are currently outside the TSP scope. I can tell you that behind the scenes we're actively working to bring the Frontier Partner vision into Global Skilling, but don't have anything to share with you yet. There was further explanation to last year's announcement about the 6 solution areas moving down to 3. The team made it clear that this was a customer-facing marketing change only and has no impact on requirements, KPIs, benefits, incentives, or specializations. This means that you'll continue to be able to meet the 6 solution areas and you'll received additional benefits for each one that you achieve. For example, if you achieve the Business Applications solution area you'll soon receive the public-facing AI Business Solutions badge. If you then achieve the Modern Work solution area you won't get an additional badge (it's the same as BizApps), but you'll get the benefits associated with achieving the additional area. Same goes for the 3 solution areas that feed into the Cloud & AI Platforms badge. Previous 6 designations/paths New badge Business Applications AI Business Solutions Modern Work AI Business Solutions Data & AI (Azure) Cloud & AI Platforms Digital & App Innovation (Azure) Cloud & AI Platforms Infrastructure (Azure) Cloud & AI Platforms Security Security For those that registered for the event you can review session recordings here: MCAPS Start for Partners Home. If you have any questions about what was announced at MCAPS Start for Partners, please let me know.Fix Implemented - Are You Having Achievement Code Issues?
July 27 - Fix has been deployed. It may take up to 24 hours to propagate through the system. If you don't see achievement code buttons return by Tuesday afternoon Pacific Time, please let me know. Also, make sure you're loading a refreshed version of the page (crtl + r). July 24 - Deployment of fix is now scheduled for Monday, July 27th. July 23 - Fix has been delayed while other fixes occur at the datacenter level. Awaiting details on a new timing for the fix. Will update here when I know more. July 22 - Fix should start rolling out tonight. Please check the course page for the achievement code button (Hit crtl + r to refresh). Please let me know if you still do not see the button after July 23. Thank you. July 18 - Good news today. Engineering has determined the issue, and a fix is coming in the early days of next week. I'll keep you updated when we get the fix implemented. Thank you for your patience. July 15 - our engineering team is not seeing a widespread outage on their side, but they are continuing to investigate. If you are still experiencing an outage please send me a private message (please do not post any PII directly in this thread) with the following: Your partner organization name (+ MPN ID if you know it) Email address you're using to log into your Admin account on Learn Which courses you were previously able to generate codes but no longer can (examples, doesn't have to be all of them) Approximately how long you have not been able to generate the codes I plan to update this thread every 2 days while we investigate the issue. Thank you! July 13 - thanks to all that shared their current achievement code issues. The team continues to investigate but no current time to resolution. July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem. If you previously had an issue but it appears to be resolved now, please let me know that as well. Thanks, DanLabs Issues - Rolling Updates
Hello all, We're working on ways to better update our partner ecosystem on issues with labs. Until we have a more sustainable and scalable solution, I will provide updates to this pinned thread. August 4 365 Defender Lab: Resolved AB-210, AB-250, and MB-230: Resolved July 29 Impact: 365 Defender Lab set to release 7/31. A bug is causing issues in activating the M365 Connector for the Security for AI service. User cannot proceed past trial activation window. Issue has been escalated, no time to resolution yet. Impact: AB-210, AB-250, and MB-230. Dynamics trial license issue, unable to redeem Sales license. Issue has been escalated, no time to resolution yet.
Customer CUSTOMER_NAME notified of anomalous activity in Azure subscription
How do others feel about the alerts showing up in the Partner Center? We’ve detected suspicious or malicious activity in this Azure subscription. The customer of this subscription has been notified. What suspicious or malicious activity did microsoft detect you ask? An important security update is available for your Windows Server Update Services (WSUS) resource(s). That's right, there is no suspicious or malicious activity. Microsoft wants people to install an out of band security update and thought sending a notification to all azure customers was the best way to ensure that happened. Half the clients that received this alert aren't even running windows servers! Those that are running windows servers do not have the WSUS role installed. All the clients Microsoft alerted us about to suspicious activity in their subscriptions... Don't use WSUS We did have the pleasure of manually closing every single alert as "ignore" and I'm delighted to know that these alerts didn't count towards the security requirement to have an avg response time of less than 24h. I thought the partner security alerts were to notify us of critical issues microsoft detected in azure subscriptions. This, does not appear to be that. Am I missing something? thoughts?
Partner Center account deactivated – unable to access Hardware Program dashboard
Hello Microsoft Partner Center Support Team, We are currently unable to access the Microsoft Hardware Developer Dashboard through Partner Center. Below is a summary of the issue and actions we have already taken. --- Purpose We have encountered an access issue when attempting to use the Microsoft Partner Center Hardware Developer Program. The purpose of this message is to request confirmation of our Partner Center account status and reactivation of our Hardware Program registration, or guidance on re-enrolling if required. --- Sequence of Events (Steps to Reproduce) We attempted to access the Microsoft Hardware Developer Dashboard via the following URL: https://partner.microsoft.com/ja-jp/dashboard/Registration/Hardware After signing in to Partner Center, the “Hardware” option appeared in the list of available programs. However, it could not be selected, and the following message was displayed: Hardware Manufacture devices, parts and equipments. Create and manage system and driver submissions. Our records indicate that you have already enrolled into this program but your program registration is deactivated. Subsequently, when attempting to access the Partner Center dashboard, the following error message was displayed: Access restricted – your Partner Center account has been deactivated. --- Additional Information The following details were displayed on the Partner Center dashboard at the time the above error occurred. - Organization name: Sunny Giken Co., Ltd. - Tenant domain: sunnygiken.co.jp - Primary account email: email address removed for privacy reasons - Approx. registration date: August–September 2018 - Error Correlation ID (from screenshot): cac6e9b-5a09-471a-ada7-b8fc0231a78a - Correlation vector: UyZ59dYHRm0KoRkY.3 - Time (UTC): 17 Oct 2025 08:19:26 +00:00 --- Actions Taken - We sent an inquiry email to `email address removed for privacy reasons`, but have not yet received a response. - We also attempted to contact `email address removed for privacy reasons`, but that address appears to have been deactivated (SMTP 550 5.4.1). - The Services Hub support form (supportforbusiness) could not complete submission due to a looping issue. --- Request We kindly request verification of our Partner Center account status and Hardware Program registration. If our organization’s registration has been deactivated, please advise on the procedure to reactivate or re-enroll under our current tenant. --- Thank you very much for your assistance. Best regards, Tetsuya Ozawa Sunny Giken Co., Ltd. email address removed for privacy reasons
Verification Authorized but hardware dashboard still returns "account deactivated"
Our company verification completed today and Legal info now shows Authorized. The program selector lists Hardware under "Active In". An EV code signing certificate for the same legal entity is registered and Active on the account. However the hardware dashboard returns an access error saying the account is deactivated, and the Agreements page is empty — no program agreement has ever been recorded. There is no way out of this from the UI. The enrollment flow does not appear because the account is already marked as enrolled, and the Hardware "Get started" link on the Programs page does nothing. Could someone check whether the hardware program enrollment completed on the backend, and whether the program agreement is missing? Seller ID and correlation IDs available on request.What's preventing your Marketplace growth engine from scaling?
Many SDCs know where they want to go with Marketplace, but struggle to turn individual activities into a repeatable growth motion. The latest in the Sell more with App Advisor blog series, asks: ✅ What part of your Marketplace journey is most repeatable today? ✅ Where do you still rely on manual effort or tribal knowledge? ✅ If you could eliminate one friction point between building, publishing, and growing, what would it be? Read the blog and share your thoughts: Build a Repeatable Marketplace Growth Engine with App Advisor The responses could generate useful insights for future Marketplace content and help identify common challenges across the community!
MCPP application closed at Identity Verification - the verification request was never issued
Posting in case others have hit this, and hoping someone from the compliance team can advise. Our MCPP enrollment was rejected with the standard message - "your organization does not currently meet the requirements to pass verification. There are no appeals available, we have closed your application." No reason was given, and the Partner Center AI assistant could not retrieve one either. What makes this look like a stuck state rather than a decision: The pipeline halted at Identity Verification. Verification Started and Email Verification both completed. Identity Verification failed. Employment Verification and Business Verification were never reached. We were never prompted to complete identity verification - no email to the primary contact, and no in-product prompt, at any point before the rejection. No control to obtain or present a Verified Credential exists on the account. The documentation says you use a Resolve or "Get verified here through our trusted ID-verifier" link and then present the credential by scanning a QR code. We inspected the rendered page directly: none of those elements are present - not hidden by styling, not inside an iframe, not in shadow DOM. The Verification Summary is marked view-only. The path /organization/required-verification returns not-found on both the /dashboard/v2/ and /dashboard/account/v3/ routes. Our Verification Summary renders in the legacy layout (steps in a horizontal row), so the Supplemental Documents area from the updated experience does not exist for us either. There is no route to upload documents. Timing: submitted on a Saturday, rejected by Monday - across a weekend, against a documented 3-5 business day review. No document had been submitted, so there was nothing to review. Every input we can verify is consistent. Legal name, address and registration number match our formation documents and IRS letter exactly. The Entra ID user's display name, first name and last name match the Partner Center primary contact exactly. The primary contact is an individual work address on our own verified domain, not a free or group mailbox. The primary contact holds a valid, non-expired government ID matching the account name, with Microsoft Authenticator installed. Questions: Has anyone had a closed application reopened, and what actually worked? 2. Is there a way to have an account moved from the legacy Verification Summary to the updated experience? That alone would expose both the Verified Credential control and the document upload area. 3. Where the identity verification request appears never to have been issued, is re-issuing it something support can do - or does it strictly require a new application? 4. If reapplying is the only path, does the rejection attach to the submission or to the tenant? We have a full Microsoft 365 environment and a verified domain on this tenant and need to know before doing anything. A support case is open. Happy to provide Partner IDs and tenant ID by private message. Thanks in advance.Business Verification past the review window — no result, no new document requested
Hello Partner Compliance team, I'd like to request an escalation to the Partner Vetting team. Our company enrollment in the Developer program is stuck at Business Verification. Identity and Employment both passed. We submitted our official incorporation record on 27 July under "Formation documents". The Resolve panel still shows the document as submitted successfully, but the five business day review window has passed with no result and no request for a new document. We have one submission attempt left. What makes this odd: an EV code signing certificate for the same legal entity is already registered and Active on this same account, issued by Sectigo and validated on 22 July. Their EV organizational validation covered legal existence, operational address and authorized signatories. So the same company appears verified on one part of the account and unverifiable on another. Two further points: Our hardware program enrollment shows as Active, but the hardware dashboard returns an access error saying the account is deactivated. I cannot raise an in portal support request either. The Workspace dropdown comes up empty, which leaves Problem type and Review solutions disabled. Our account type is Company, but the Legal Info page has no legal business name field. The only identifier for the legal entity is the VAT ID, and that field does not keep what I enter. I type our tax number, save, get no validation error, and the field is empty again when I reopen it. If the automated check reads VAT ID, it may be matching against nothing. Could someone look at the pending submission and let me know which data point is failing? I would rather not spend the last attempt guessing. Happy to share seller ID, tenant ID, certificate details, registry numbers and screenshots by DM. Thank you.
Hardware Program registration deactivated and unable to create support case
Our organization completed Partner Verification successfully. However, the Hardware Program still shows "program registration is deactivated". We also cannot access Hardware Dashboard and cannot create a support case because Engage Center returns "No Access". Has anyone experienced this issue or can a Microsoft moderator help route this to the Hardware Program team? Thank you.Business verification stuck for over 2 months and I can't create a support request
Hi everyone, I'm hoping someone from the Microsoft Partner Compliance team can help because I've run out of options. My business verification has been stuck for over two months. I resubmitted the required documents, and Partner Center says reviews usually take about 5 days, but nothing has changed since then. The status still shows as rejected, and I haven't received any emails asking for additional information or documents. The bigger issue is that I can't even contact support. I'm the Global Admin for our Partner Center account, but under Help + Support I only see Service Health. There's no option to create a support request. I also tried using the public Partner Center support page. After selecting Business Verification, it tells me to sign in to Partner Center to continue, but it just sends me back to the same page where there's still no way to open a ticket. It feels like I'm stuck in a loop. At this point I'm not sure if my verification request is stuck or if something is wrong with my account. Has anyone experienced this before, or could someone from the Microsoft team please take a look? I'm happy to provide my Publisher ID and any other details through a private message if needed. Thanks in advance!
Business verification rejected, appeals exhausted, no support path
Hello Partner Compliance team, I'm requesting a manual review of my AI Cloud Partner Program account verification. My business verification has been rejected multiple times and I've exhausted the available appeals, with no remaining option to upload documents or resubmit in Partner Center. My situation: I'm a single-member US LLC (registered in California) with an active D-U-N-S number, enrolled in Partner Center to complete publisher verification for a Microsoft Entra app that's otherwise fully working. I believe the rejections stem from a mismatch between the app/brand name I entered during enrollment and my legal entity name on file with Dun & Bradstreet. I've since identified the discrepancy and can provide corrected details and supporting documentation (state registration, D&B record, domain ownership). I've contacted Microsoft support multiple times but have only reached automated agents that route me back to documentation, with no way to open a ticket or reach a human reviewer. Could someone from the vetting team please reach out so I can share my Partner ID and support reference numbers via private message? I'm happy to provide any documentation needed to complete verification properly. Thank you.
Unable to Verify Employment
Hey, I've tried submitting for a new Microsoft Partner, and I'm running into some issues. Under the Verification Status it would get stuck on "Employment Verification" saying "Pending Partner Action" The banner would say to submit documents but there is no where to submit documents. I read that it will check the DNS of the domain as well as scan the webpage. So i made sure that both the website + DNS records all use the exact same spelling and punctuation as the company name in the Microsoft portal, The email used is on the same domain. Everything should match perfectly. After updating it all and confirming that every field is the exact same. I now have a banner saying "Based on the infomation you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification" I created a support ticket to try and get this resolved, Yet it seems to just be sitting in a "Open" state with no replies and my distributor says they are not able to help me / Sell me Microsoft products until this is complete. I've uploaded all the incorporation documents + the domain ownership letter to the support ticket as there is no where else to put it I can also get a letter from my distributor if that would help, but is there any other way to get the verification to complete. One of my clients needs a RDS license asap as his expired.. And I'm quite stuck here in limbo unable to purchase more licenses. ThanksIn a Day (XIAD) Partner Events Program - Train the Trainer Events (AgIAD, AIAD, AuIAD, PPIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. *Please note, participation is restricted to individuals representing a Microsoft Partner organization. You must register using your corporate email address that is associated with your Partner ID. Personal emails will not be approved. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. More sessions coming soon! Recordings available on-demand. Inquire at xiadevents@microsoft.com App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. More sessions coming soon! Recordings available on-demand. Inquire at xiadevents@microsoft.com Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. More sessions coming soon! Recordings available on-demand. Inquire at xiadevents@microsoft.com Power Pages in a Day Get hands-on building simple, secure business websites with Microsoft Power Pages. More sessions coming soon! Recordings available on-demand. Inquire at xiadevents@microsoft.com 👉 Register for all upcoming sessions at https://aka.ms/xiadTTT/pp Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsAccount Suspended Despite Compliance – Seeking Clarification and Reinstatement
Hello Microsoft Community, My company’s Partner Center account currently shows a Suspended status for both the Indirect Reseller and Microsoft Cloud Solution Provider programs, even though we believe we’ve met all requirements. What we’ve done: Completed all security requirements (MFA enabled, security contact designated) Verified business and legal information is up to date Ensured there are no outstanding payments or compliance issues We received a notice about CSP indirect reseller eligibility (USD 1,000 revenue requirement), but our partner confirms our license spend exceeds this threshold. Our questions: Why is the account still suspended if we’ve addressed the stated requirements? Is there a hidden or unaddressed compliance issue? What specific steps must we follow to have the suspension lifted? Can Microsoft reinstate the account once we provide evidence of compliance? We’re unable to perform critical operations like assigning licenses or accessing partner benefits while suspended. Has anyone experienced a similar situation? Any guidance from Microsoft moderators or the community would be greatly appreciated.
D365 Finance/Finance Premium mix&match for purchasing minimum?
Hi, can someone confirm if it's obligatory to meet the purchasing minimum requirements for both Finance and Finance Premium, i.e. if we purchase 20 regular Finance licenses, can we purchase only 5 Finance Premium or does it have to be the minimum 10? I've found resources online that say these 2 SKUs can be mixed & matched, but I can't seem to find definitive confirmation of this in the D365 Licensing Guide or any of MSFT resources. Thanks!
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マルチパーティ プライベート オファー は、2026年7月15日より日本でも利用可能になりました。これにより、Microsoft Marketplace 上で、チャネル主導の新たな収益の道が開かれます。日本に特化したSaaS市場参入・マーケティングアドバイザ...
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