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Retiring CSP SKUs
Hello, I was checking SKUs that are retiring from Oct’23 and noticed the old Dynamics SKUs in the list.
Will it be an automatic transition to NCE during renewal even if the customer doesn’t decide to move to NCE? In cases where the customer has a Dynamics 365 Plan, is there a default path? How would it work?
Also, I do not see these SKUs in the SKU retiring list.
- Dynamics 365 Customer Engagement Plan Tier 1 (1-99 users)
- Dynamics 365 Customer Engagement Plan Enterprise Edition Tier 1 (1-99 users)
Does it mean there is no action required for these SKUs?
Regarding deprecated SKUs (not) migrating towards NCE, the CSP Offer Retirement guide from your source states what will happen: These subscriptions will expire, and if you as a partner don't purchase replacement SKUs in NCE, the service will be discontinued. There will be no auto migrate to NCE for deprecated SKUs.
At least, that's what the documentation says to me.
If subscriptions still show auto-renewal on, I expect that Microsoft just still needs to change that in Partner Center. As the enforcement to NCE only starts in January, so at the moment deprecated SKUs still auto-renew. Only after 1st of January will we see the expire date.
Regarding the D365 Plan SKUs to D365 Base+Attach SKUs, there's no default upgrade path. The D365 partner of the customer should know which modules the customer uses and should purchase the required Base and Attach modules where applicable.
D365 Plan was a bundle package of both CE and UO modules, so it might be that the customer needs Sales, Customer Service, Field Service, PSA (replaced by PO), Finance, SCM and/or Retail (replaced by Commerce).
LicensingConcierge1Microsoft
Hi MLollen
There is a lot of information & resources circulating, therefore, in order to best assist, would you mind providing the link or document that you're referencing regarding SKUs that are retiring from Oct’23 please?
Ex. are you referring to an announcement in Partner Center or on the current Licensing Deck?
What is the source of the retiring CSP SKUs?
Regards,
Microsoft CSP Licensing Concierge
- Team, am referring to the September CSP update (Your Dynamics 365's Cloud Migration Promo (CMP) subscription expiration). There is an excel file with all the retiring SKUs from 1st Oct'23.
https://learn.microsoft.com/en-gb/partner-center/announcements/2023-september#your-dynamics-365s-cloud-migration-promo-cmp-subscription-expiration- LicensingConcierge1
Will it be an automatic transition to NCE during renewal even if the customer doesn’t decide to move to NCE?
As outlined in the July 2023 Partner Center announcements, starting in January 2024, Microsoft will begin automatic migration of all renewing commercial and public sector customers to new commerce.
In cases where the customer has a Dynamics 365 Plan, is there a default path? How would it work?
If I understand correctly, this was previously on the following post - CSP | Legacy Migration SKU to NCE - Microsoft Community Hub
Also, I do not see these SKUs in the SKU retiring list.
- Dynamics 365 Customer Engagement Plan Tier 1 (1-99 users)
- Dynamics 365 Customer Engagement Plan Enterprise Edition Tier 1 (1-99 users)
Does it mean there is no action required for these SKUs?
Please review the following -Deprecation: Dynamics 365 for Customer Engagement - Dynamics 365 Customer Insights | Microsoft Learn
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
