Forum Discussion
Retiring CSP SKUs
- Sep 22, 2023
Regarding deprecated SKUs (not) migrating towards NCE, the CSP Offer Retirement guide from your source states what will happen: These subscriptions will expire, and if you as a partner don't purchase replacement SKUs in NCE, the service will be discontinued. There will be no auto migrate to NCE for deprecated SKUs.
At least, that's what the documentation says to me.
If subscriptions still show auto-renewal on, I expect that Microsoft just still needs to change that in Partner Center. As the enforcement to NCE only starts in January, so at the moment deprecated SKUs still auto-renew. Only after 1st of January will we see the expire date.
Regarding the D365 Plan SKUs to D365 Base+Attach SKUs, there's no default upgrade path. The D365 partner of the customer should know which modules the customer uses and should purchase the required Base and Attach modules where applicable.
D365 Plan was a bundle package of both CE and UO modules, so it might be that the customer needs Sales, Customer Service, Field Service, PSA (replaced by PO), Finance, SCM and/or Retail (replaced by Commerce).
Regarding the "Moving to new commerce from a retired offer" info-the sentence 'ensure users are appropriately assigned' does these mean users must be reassigned in Admin Center from the Legacy SKU to the NCE SKU?
We are managing a CSP‑managed tenant that uses Dynamics 365 embedded licenses (for example, Dynamics 365 Sales Enterprise embedded, Dynamics 365 Customer Service embedded, or other service‑provisioned Dynamics entitlements).
In this tenant:
- Legacy CSP subscriptions exist for the Dynamics 365 embedded licenses
- Equivalent NCE subscriptions are ordered (or will be ordered) with equal or greater capacity
- Migration tooling is not available for these embedded Dynamics SKUs
- In Microsoft 365 Admin Center, these licenses:
- Are not user‑assignable
- Do not show a Legacy vs NCE distinction
Based on Microsoft Partner Center and NCE documentation, it appears that Dynamics 365 embedded licenses are service‑provisioned, and that entitlement is governed by the subscription lifecycle, not by user‑level license assignment.
We are trying to confirm the following for Dynamics 365 embedded licenses:
- No reassignment in Microsoft 365 Admin Center is required when transitioning from Legacy CSP to NCE, as long as sufficient NCE capacity exists.
- Entitlement will automatically continue or transition at legacy expiration or renewal based on the subscription lifecycle.
- Partner Center (and CSP billing systems) are the authoritative source for Legacy vs NCE status, rather than the customer Admin Center UI.
Is there is an official Microsoft document that explicitly confirms this behavior for embedded licenses? Microsoft Support has unfortunately not been helpful in this process.