Recent Discussions
Identity Verification Rejected Twice – No Fix Now Button - ISV Success
I am the founder and sole owner of Scopo Health Agency LLC, enrolling in ISV Success / Microsoft AI Cloud Partner Program. My identity verification has been rejected twice with no "Fix Now" button and the banner states "no appeals available, application closed." Company: Scopo Health Agency LLC The name in my Microsoft tenant matches my government ID exactly Azure credits from Founders Hub expire May 12th - urgent The portal is partially broken — support ticket workspace dropdown shows "No results found." I cannot escalate through normal channels. I am requesting escalation to the Partner Onboarding / Trust Review team for manual identity review. Has anyone resolved an identity verification rejection without a Fix Now button? Any ISV Engagement Manager contacts appreciated.Marketplace trainings and events calendar (updated 05/01/26)
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. ****Sessions updated as of 05/01/2026**** Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 05/07/26 8:30 AM PDT Partner Session Turning co-sell readiness into real Microsoft Marketplace revenue Join Clazar as they share insights on how to be co-sell ready and how to translate it into a meaningful pipeline and an active, revenue generating partnership with Microsoft sellers. Turning co-sell readiness into real Microsoft Marketplace revenue - Microsoft Marketplace Community 05/19/26 9:30 AM PDT Office Hours Marketplace Office Hours for Partners Join a practical walkthrough to learn how multi-currency transaction are managed through Marketplace. Gain confidence in creating private offers in local currency and get foundational knowledge to support sales of resale enabled offers. Multi‑currency private offers in Microsoft Marketplace - Microsoft Marketplace Community 06/17/26 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. June 2026 Office Hours 07/29/2026 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. Link to come Recent Recorded Sessions Date Area Title Description Link 4/28/26 Partner Session Maximize selling with Microsoft and Marketplace ROI Join us as WorkSpan shares real workflows used by partners who have closed over $5B in co-sell revenue with Microsoft. Learn best practices for navigating selling end-to-end with Microsoft. View the recording 04/15/26 Office Hours Seamless private offers: From creation to purchase and activation Join this Partner Center walkthrough of private offer execution from creation to customer purchase to partner activation View the recording 04/02/26 Partner Session Why Azure belongs in your multi-cloud strategy Tune in to hear WeTransact share when and why Azure should be part of your strategy. Find out how to replicate solutions for Azure. Hear why Marketplace-aligned companies are able to move quickly using Microsoft tools, funding, and incentives. View the recording 03/24/26 Partner Session Best practices for scaling Marketplace channel-led sales Join guest speaker team from Tackle as they walk through opportunities to scale partner driven revenue. Hear how to activate channel opportunities using multiparty private offers and learn when to leverage resale-enabled offers to expand partner reach. View the recording 03/18/26 Office Hours (Partner) Build, publish, and optimize Marketplace offers with App Advisor Learn what App Advisor is, how it works, and how it can help partners accelerate Marketplace offer creation. Live demo walk through; validating value to publishing and optimizing your listing. View the recording 03/11/26 Partner Session AI-powered automation for Marketplace private offers and IP co-sell Learn from guest speaker Jon Yoo, Suger, how software development companies can use AI-powered automation to simplify buying through Microsoft Marketplace, streamline private offers, and optimize co-selling opportunities. View the recording 02/25/26 Partner Session Inside Azure IP co-sell: What high-performing software developers do differently Get an inside look at the signals Microsoft uses to evaluate Marketplace and Azure IP co-sell readiness with insights from Barbara Treviño of Labra. Learn what top software companies do differently to accelerate approvals and boost GTM impact. View the recording 02/18/26 Office Hours (Partner) How to build a Microsoft Marketplace channel practice Building a successful Marketplace practice takes the right people, process, and strategy working together. Learn how top performing partners organize their teams across alliances, operations and leadership View the recording 1/21/26 Office Hours (Partner) Microsoft Partner Center reporting Get to know the Partner Center Insights and Earnings workspaces. Walk through Earnings, Customer, Order, Usage and Revenue reports. View the recording 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Partner Session AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Partner Session How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 05/28/26 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. May 2026 Customer Office Hour 06/24/26 9:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. June 2026 Customer Office Hour 07/15/2026 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. Link to come Recorded sessions Date Area Title Description Link 04/29/26 Office Hours (Customer) Using Microsoft Marketplace to optimize Azure spend For organizations with an Azure cloud commitment Microsoft Marketplace can be a powerful tool for optimizing how the spend is used. Explore how your organization can leverage its Azure commitment to support software investments through Microsoft Marketplace. View the recording 03/25/26 Office Hours (Customer) Charting your AI strategy for manufacturing with Marketplace Build, buy, or blend? Gain the insights you need as a manufacturer to scale AI apps and agents across the factory floor using Microsoft Marketplace. Hear about practical manufacturing scenarios View the recording 02/25/26 Office Hours (Customer) Accelerate AI adoption through Microsoft Marketplace Explore practical AI use cases available through Microsoft Marketplace - from prebuilt AI apps and agents to AI-powered solutions that simplify deployment. View the recording 01/28/26 Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View the recording 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``
Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Partner Community Team, We are attempting to enroll our company in the Microsoft AI Cloud Partner Program, but our registration is being blocked by the automated trust verification system. We are a legitimate, legally registered business operating in the cloud connectivity industry. Our DUNS number and all company information entered during enrollment are accurate and match our official government records. Error details: Reference Number: 715-123160 Transaction ID: 0e136d6b-9164-41c3-be26-9b301c9aac24 Correlation ID: f8085e89-17fd-4b2a-8b47-40aea3030d82 Due to this block, our Partner Center account has no active workspaces, which means we are completely unable to create a support ticket through the standard Partner Center portal. We have also tried the partner.microsoft.com/support page, but it redirects us back to Partner Center — creating a loop with no resolution. We are kindly requesting: Escalation to the Partner Center Vetting / Trust & Safety team for manual review A reset or unblock of our enrollment so we can complete registration Guidance on any documentation required (business registration, address proof, domain ownership, etc.) — we are ready to provide everything immediately for email contact, please contact the email address we leave on the request (format as: email address removed for privacy reasons) Thank you in advance for your assistance.
In a Day (xIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD/CDIAD/SQLAIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Programand how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. *Please note, participation is restricted to individuals representing a Microsoft Partner organization. You must register using your corporate email address that is associated with your Partner ID. Personal emails will not be approved. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. May 8th, 2026 - Americas - CT time zone June 4th, 2026 - APAC - SGT time zone Sign up here: https://aka.ms/TTTSignUp Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. May 8th, 2026 - Americas - CT time zone June 4th, 2026 - APAC - SGT time zone Sign up here: https://aka.ms/TTTSignUp Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. May 8th, 2026 - Americas - CT time zone June 4th, 2026 - APAC - SGT time zone Sign up here: https://aka.ms/TTTSignUp Chat with your Data in a Day This is an intermediate-level training designed for Power BI data analysts and developers to help get their models chat-ready and unlock instant insights using natural language. CDIAD TTT - May 5th, 2026 - APAC - SGT time zone CDIAD TTT - May 20th, 2026 - Americas - CT time zone CDIAD TTT - June 2nd, 2026 - EMEA - CEST time zone CDIAD TTT - June 8th, 2026 - APAC - SGT time zone CDIAD TTT - June 26th, 2026 - Americas - CT time zone New Offer Type: SQL AI App in a Day This is an intermediate-level, one‑day, hands‑on workshop showing SQL Developers and DBAs how to build the database backbone for modern AI apps using Azure SQL. SQLAIAD TTT - May 8, 2026 - EMEA - CEST time zone SQLAIAD TTT - May 21,2026 - APAC - SGT time zone Sign up here: https://aka.ms/TTTSignUp Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsDesign predictable AI performance to scale selling through Microsoft Marketplace
Discover how to design predictable AI performance that scales when selling apps and agents through Microsoft Marketplace. This Marketplace Community article explains why performance variability can undermine customer trust and how intentional design boundaries help customers evaluate value with confidence. As AI systems reason, retrieve data, and orchestrate tools at runtime, latency, quality, and cost become tightly linked. Bounded execution paths, cost‑aware orchestration, and layered performance controls help ensure responses remain fast, reliable, and predictable—without sacrificing output quality as usage grows. Learn how to design AI architectures that customers can trial confidently, scale sustainably, and operate without surprises across Marketplace environments. Read more: Design Predictable AI Performance for Apps Selling Through Microsoft MarketplaceMicrosoft Elevate Partner Community Call for May 2026 - Don't Miss!
⏰REMINDER⏰- The Microsoft Elevate Partner Community call is coming up next week. Connect with fellow partners, ask questions, and stay up to date on programs and investments that support your nonprofit and education impact. Sign up here for the monthly series.
Marketplace offers as transactable and azure benefit eligible
Query about Marketplace listings - I want to upload a new offer as SaaS. I want to make sure it's transactable and also have the azure benefit tag added to it. I have the banking and tax profile approved and completed. I'm unable to find how do I get the Azure benefit eligible tagged to this offer (or is there a pre-requisite). I have reviewed the Marketplace best practices but unable to find how do I exactly go about doing it.
Issues while registering to Pearson Vue account - TSP requirement
Hi Team, we got the welcome email from Microsoft for Training Services Partner Program, and performed below steps: Register for Microsoft Learn Admin Access Create a Metrics that Matter survey account Register for Pearson Vue and ALH accounts while registering for Pearson Vue account we are getting "Organization and / or Location ID not found" errors. We are existing Microsoft AI Cloud Partners, and begins the onboarding for Training service partnership, which option we should select for the Pearson Vue account creation. Your guidence much appreciated.Partner perspective: How Breakthru uses App Advisor and AI-listing optimization to drive growth
Optimizing a Marketplace listing isn’t just a marketing exercise—it directly impacts discoverability, demand, and revenue. But knowing what to change (and when) can be challenging for software development companies. In this partner‑written blog post, Marketplace software development company Breakthru shares firsthand experience using AI‑powered listing recommendations in App Advisor to move from guesswork to confident, data‑driven optimization—without risking listing performance. Dan Langille also reflects on how App Advisor became a core part of their business, what’s working in practice, and how AI is changing how teams iterate on their Marketplace presence. 👉 Read the partner story here: Improve Marketplace outcomes with AI‑powered listing recommendations in App Advisor Discussion prompts for the community: Would AI‑driven recommendations change how often you iterate on your listing? Have you used App Advisor for selling and growing app and AI agent sales? Curious to hear how other Marketplace partners are approaching listing optimization today!How to turn co-sell readiness into consistent Microsoft Marketplace revenue growth
Achieving co-sell readiness is a critical milestone, but many software development companies struggle to translate that status into consistent pipeline and meaningful Microsoft seller engagement. Join Microsoft partner and special guest Trunal Bhanse, CEO and co-founder at Clazar, as he shares practical insights on how to move beyond readiness to build active, revenue-generating partnerships with Microsoft sellers. Drawing on real-world experience from marketplace partners, the session will explore the operational strategies, processes, and habits that drive stronger collaboration with the Microsoft field, faster deal velocity, and increased opportunity creation. Attendees will also learn how to create seller-focused collateral, improve referral response times, and work more effectively with Partner Development Managers. Whether you are refining your co-sell motion or looking to unlock more value from Microsoft Marketplace, this session provides actionable guidance to help you operationalize your strategy and drive repeatable growth. Register for the online webinar on May 7th | 8:30 AM PDT: Turning co-sell readiness into real Microsoft Marketplace revenue You can also learn more tips and best practices for by reading From co-sell ready to co-sell active: How to drive Microsoft seller engagement | Microsoft Community HubDesign predictable usage-based billing for AI apps and agents in Microsoft Marketplace
Discover how to design predictable usage‑based billing for AI apps and agents selling in Microsoft Marketplace. This Marketplace Community article explains why traditional software pricing models break down for AI systems and how usage‑based billing can align costs with real customer value. As AI apps and agents reason, infer, and operate dynamically at runtime, usage—and cost—can vary significantly. Clear plan design, well‑defined metered dimensions, and pricing models aligned to business outcomes help customers understand what’s included, forecast spend, and trust how charges are applied as usage scales. Learn how to design billing that customers can explain to finance teams, procurement can approve, and Marketplace solutions can scale without surprises. Read more: Design predictable usage‑based billing for AI apps and agents selling in Microsoft MarketplaceICYMI | New eligible workloads for the Solutions Partner designation for Business Applications
Check out the new blog on partner news, be sure to click "follow" in the top right corner so you don't miss out on future announcements! New eligible workloads for the Solutions Partner designation for Business Applications | Microsoft Community HubEmployment Verification Rejected — No Resolve Button Available
Company: DealTriage Inc. Tenant: demodealtriagedoutlook.onmicrosoft.com Partner Center account: mailto:email address removed for privacy reasons Primary contact: mailto:email address removed for privacy reasons My Employment Verification was rejected. Our domain (dealtriage.ai) is registered through Cloudflare Registrar, which enforces WHOIS privacy with no opt-out — this is why the automated domain check failed. I have documentation ready to upload: an Assignment Letter confirming domain ownership, a Cloudflare domain registration invoice for dealtriage.ai, and our federal Certificate of Incorporation. However, the Resolve/Fix Now button is not visible on my Verification Summary page, and I am unable to create a support ticket through the portal. Requesting the Employment Verification be reopened so I can submit these documents.Legal Business Profile Verification
Dear Microsoft Support Team, our company assembles large amounts of various industrial computer product lines, which we equip with our self-developed PCIe cards. We are currently in the process of upgrading those product lines from Windows 7 embedded standard to Windows 11. This means we fall under the more strict driver signature enforcement rules, introduced with Windows 10 version 1607. We currently try to get our Windows Kernel Drivers signed via the Windows Hardware Developer Center Dashboard. We enrolled our company as a Hardware Developer in the Microsoft Partner Center and, since I am responsible for our Windows Kernel Drivers, I finished the Identity Verification. What we are now waiting for is the Employment Verification and the Business Verification. Then we can hopefully get my account ready for the Attestation Signing process, which, in turn, optimistically might not take too long(?). It says that for the Employment Verification, a Microsoft Action is pending and it originally stated that this might take up to one week. This week is now over, but nothing changed expect the estimated date by when it shall be finished. This date seems to be automatically increased every day. At the 20th it stated that it is estimated to be finished at the 25th. Today it is estimated to be finished at the 29th. We bought the Windows 11 volume licenses. We bought the EV code signing certificate. The kernel driver is well-tested. I have everything up and running in the TESTSIGNING mode. The only thing we lack is this attestation signing. We are in dire need of shipping these products asap. Is there any possibility to pay for a priority handling or any other way to speed up the whole process? Thank you. with best regards, MichaelHow to choose the right Marketplace offer type for your AI app or agent
Selecting the right Microsoft Marketplace offer type is one of the most important—and often most complex—decisions when bringing AI apps and agents to market. In this latest Marketplace blog article, you’ll learn how different offer types align to AI delivery models and why this choice directly impacts architecture, security boundaries, customer experience, and monetization strategy. The article breaks down key considerations across SaaS, Azure Managed Applications, containers, and virtual machines, helping software development companies understand how to balance control, scalability, and operational ownership. It also highlights how offer type decisions influence where AI workloads run, how data is managed, and how customers deploy and interact with your solution. If you’re building or publishing AI solutions in Microsoft Marketplace, this guidance will help you make informed decisions early—before development, security, and go-to-market plans are locked in. Read the full article: Marketplace Offer Types for AI Apps and agents: SaaS vs Managed App vs ContainersImprove your Microsoft Marketplace listing performance with AI-powered, personalized recommendations
Discover how to strengthen your Microsoft Marketplace listing and increase discoverability with new AI-powered optimization capabilities available in App Advisor. This article explores how software development companies can receive fast, personalized recommendations that help improve clarity, strengthen value propositions, and align listings with Microsoft Marketplace best practices. In today’s competitive Marketplace environment, listing quality plays a critical role in whether customers discover, engage with, and ultimately choose your solution. The new listing optimization experience provides immediate, actionable feedback across key areas such as value proposition, solution description, and overall presentation—helping teams identify gaps and make improvements with confidence. Learn how this capability works, what it evaluates, and how your organization can use it to continuously refine your listing and drive better outcomes. Read the full article to explore how you can move from guesswork to data-driven optimization in Microsoft Marketplace. Read more: Get personalized, fast recommendations for your Marketplace listing to boost your discoverabilityMicrosoft Marketplace at Channel Partners Conference
Microsoft Marketplace was a first-time sponsor of the 2026 Channel Partners Conference & Expo—the world’s largest channel event—held in Las Vegas, April 13-16. With 59% of cloud marketplace revenue expected to flow through channel, this event provided a clear opportunity to reinforce Marketplace as a core platform for channel‑led growth. The channel is central for customer Frontier transformation, and Marketplace helps power the commercial foundation, connecting partners, software companies, and customers through flexible, channel-led sales models that scale. Our team really enjoyed the conversations we had after our sessions, on the expo floor, and in private meetings! Did you attend Channel Partners Conference this year? We'd love to hear your takeaways! And if you missed the event, check out this article on the keynote delivered by Microsoft's Kevin LeBlanc, GM of Partner and Marketplace Marketing. Resources for software companies and channel partners are always available on our partner site.Tech Talks presents: Building Secure, Intelligent Power Pages sites with Agents
Join us on Thursday, April 23rd at 8am PT as Nagesh Bhatt, Senior Product Manager, Power Pages and Bipul Deora, Principal Product Manager, Power Platform present 'Building Secure, Intelligent Power Pages sites with Agents'. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecording
Events
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Achieving co-sell readiness in Microsoft Marketplace is only the beginning. Many software development companies reach this milestone but struggle to translate it into meaningful pipeline and consiste...
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Microsoft Marketplace is available in 141 regions and supports 17 currencies. As Marketplace adoption continues to grow more partners are navigating sales that involve multiple currencies, local cust...
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Recent Blogs
- 8 MIN READWhy API resilience is a Marketplace readiness requirement The previous post Design Predictable AI Performance for Apps Selling Through Microsoft Marketplace showed how to design systems that behave...May 04, 2026
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