Requesting escalation to Vetting team — MAICPP Legal Info/Identifiers blank, no MPN ID

Hi,

I'm requesting an escalation to the Partner Trust & Safety / Vetting team for a Microsoft AI Cloud Partner Program (MAICPP) enrollment that appears stuck in an unreachable state. Purpose: obtaining a Partner ID (MPN ID) to complete publisher verification for an Entra app registration.

What's happening: I signed up for MAICPP as an Independent Software Vendor (ISV) and received confirmation the account was ready. Since then, Account settings, Legal Info page is completely blank, with no fields, no status, no Fix Now button, and no Get support link. Account settings, Identifiers page is also completely blank, with no Partner ID shown anywhere. Account settings, Agreements shows nothing accepted. I also cannot open a support ticket through the normal Contact Support flow, since the Workspace field returns "No results found" and won't accept typed input, tested in both a normal browser session and a fresh incognito window.

What I've already ruled out: I verified a custom domain on our Entra tenant and confirmed it shows "Verified." I confirmed the admin user has the Global Administrator role. I confirmed Usage location, First name, Last name, and Display name are all filled in on the Entra user. I also confirmed there is no general Azure or Partner Center outage, since Service health shows all services as "Good."

Since there is no visible verification or vetting status anywhere in my account, and the self-service support ticket path is non-functional, I have no way to know whether this is a rejected vetting status, a stuck enrollment, or something else, and no way to self-resolve it.

Could a Community Manager please escalate this for manual review? Happy to provide any additional details, tenant ID, or screenshots via DM.

Thank you for your time.