Request for Hard-Copy Verification of Microsoft Certificates in Vietnam

Dear Microsoft Certification Support Team,

I am writing to request assistance with the verification of my Microsoft certificates earned through Microsoft Learn and administered by Pearson VUE. My local government in Vietnam does not accept the online version of these certificates and requires hard-copy documentation issued by an authorized organization in Vietnam.

Unfortunately, Pearson VUE has informed me they cannot provide this support. I would like to know:

• How I can obtain government-recognized hard-copy certificates for my existing Microsoft credentials.
• Whether Microsoft Vietnam or an authorized partner can issue such documentation without requiring me to re-enroll as a student.

I appreciate your guidance on the next steps to ensure my certificates are properly recognized.

Thank you for your support.

Note: I have my personal account, not business so the link https://aka.ms/Credentials-Support not working