Recent Discussions
How organizations accelerate AI adoption with Microsoft Marketplace
AI is now a top priority for organizations looking to innovate and drive real business impact. Discover how Microsoft Marketplace helps customers accelerate AI adoption with confidence by providing a trusted, governed way to discover, evaluate, and deploy AI solutions. Explore key insights from Microsoft Marketplace Customer Office Hours and see how Marketplace supports the shift from AI experimentation to scalable, production-ready deployments. To learn more Read the full article: Accelerating AI adoption through Microsoft Marketplace | Microsoft Community Hub Watch the full customer office hour session on demand: Accelerating AI adoption through Microsoft Marketplace - Microsoft Marketplace Community
Ongoing "Identitiy Verification" failure without a change to verify
Hi everyone, I'm a managing director of a German GmbH trying to enroll in the Microsoft AI Cloud Partner Program. My verification has been permanently rejected at the Identity Verification step — but I was never asked to verify my identity. The Problem I never received any prompt to complete the AU10TIX identity check. No email, no Microsoft Authenticator notification, no link, no button — nothing. Despite this, the Partner Center shows Identity Verification as failed. The banner now states that my organization does not meet the requirements, no further appeals are available, and my application has been closed. I was rejected for a step I was never given the opportunity to perform. What I Observe Every time I update my legal information in Partner Center, the status briefly switches to "Pending" for a few minutes, then immediately flips back to "Rejected." This looks like an automated pre-check is failing before the any visible Identity Verification process is even triggered — but the UI shows Identity Verification as the failed step regardless. What I've Already Done Opened a support ticket — no response yet Verified that all company data is consistent across Partner Center, DUNS/D&B, domain WHOIS, and the German commercial register (Handelsregister) Confirmed that my Authenticator app is linked to the correct work account and checked spam folders — no invitation was ever sent What I Need The Identity Verification step needs to be actually triggered so I can complete the identity check. I have not used any manual appeals as the system declined me before I ever reached the actual identity check. I have my German ID card ready and can complete the verification immediately. I would appreciate any help from the community team or anyone who has experienced a similar situation. Happy to provide any additional details via DM or through my open support ticket. Thank you!
How to scale channel‑led sales in Microsoft Marketplace
Learn best practices for activating channel‑led sales through Microsoft Marketplace, including how to leverage multiparty private offers (MPO) to collaborate with partners, streamline procurement, and expand customer reach. Discover how aligning your channel strategy with Marketplace capabilities can help you accelerate deal velocity, unlock partner‑led opportunities, and drive scalable revenue growth. Read the full article: Best practices for scaling channel-led growth in Microsoft Marketplace | Microsoft Community Hub Attend the live session with Q&A: March 24 | 8:30 AM PDT: Best practices for scaling Marketplace channel-led sales - Microsoft Marketplace Community If you miss the live session- watch the recording via the same link above.
SaaS Transactable Listing on Microsoft Marketplace — Questions & Best Practices
Hi Microsoft Marketplace Community, We are Saturam Inc., the team behind Qualdo-DRX — a Data Observability, Reliability & Quality SaaS solution now listed on the Microsoft Azure Marketplace. As we continue to build and optimize our Marketplace presence, we have a few questions and would love to hear from experienced partners and the Microsoft team. Qualdo-DRX is a Managed Application offer on Azure Marketplace. We help enterprises monitor data quality, reliability, and observability across Azure-native data services including Microsoft Fabric, Azure Synapse, ADLS, and more. A free trial plan is also available. We are interested in connecting with other ISVs who have successfully published transactable SaaS offers and navigated the Microsoft Marketplace journey. If you have lessons learned, tips, or resources to share, we welcome the conversation! Feel free to reply below or reach out directly. We are happy to share our own experience listing Qualdo-DRX and support others on their Marketplace journey. #AzureMarketplace #SaaS #TransactableOffer #ISV #MicrosoftMarketplace #CoSell #MarketplaceRewardsProblem with PL-7008 Labs
We recently had a problem with the PL-7008 training course. In the latest Courseware Title Plan, the PL-7008 training course is listed as having Labs (ALH status in the Lab Hosting column) and not BYOS, but in the GoDeploy and Extrem offer labs, there are no license as shown in the screenshots below. What exactly is the situation with this course and where can we find the correct information ? Thank you
CPOR Association for Incentives and Recognition
CPOR Association for Incentives and Recognition As I am sure you are all aware we all need to claim CPOR when we are not the billing partner. I have seen some changes to this process in recent months and wanted to get some clarification please Build Intent - Advisor (Pre-sales) We have recently been told that this is only for incentives So now Msft will pay you for workloads that you are not recognised for ?? Influenced Revenue Recognition - Non Incentivised This will get you association and recognition for the workloads Usage Recognition - Non Incentivised This will get you association and recognition for the workloads You appear to only be able to claim this if you use the Msft template. All other signed documentation appear to be rejected My questions are When did Msft make these changes and why What is the difference between Influenced and Usage Recognition Why MUST we use the template, and not be able to use a signed SoW with the details included We are now potentially making 3 claims per customer to ensure that they are fully associated to our Solution Designation scores
Certificate not able to find
I have appeared for the AZ-104 exam under the MS1101024720 for the email address (PII removed ******@gmail.com). So, what i found is i have duplicate accounts under the same email address. Can you please merge these two MS accounts so that i can view my certification. Registered email address: (PII removed ******@gmail.com) MS IDs tagged to the registered email address are below: (PII removed) Kindly merge these two duplicate accounts and do the needful so that i can get my latest AZ-104 certificate.Do you want to publish a transactable offer but are finding it difficult to do?
Many SaaS companies want to sell through Microsoft Marketplace. But surprisingly few actually launch transactable offers. Why? Over the last few years, Microsoft has heavily invested in its commercial marketplace. For ISVs and SaaS companies, the opportunity is clear: Access Microsoft's enterprise customers Co-sell with Microsoft sellers Shorten procurement cycles Unlock Azure consumption commitments But despite the upside, many companies still struggle to publish transactable offers. Not because they lack great products. Because marketplace readiness requires new operational muscle. From working with companies exploring the marketplace path, three challenges show up repeatedly. 1. Offer Architecture & Packaging Most companies start with a product but the marketplace requires a sellable offer structure. That means translating your product into: SaaS offers Managed apps Private plans Metered billing models Azure-backed services Questions teams often wrestle with: Should this be SaaS, VM, or a managed app? What pricing model works in marketplace billing? How should enterprise customers purchase it? Without clear packaging, the publishing process stalls quickly. 2. Technical & Operational Readiness Publishing an offer is not just a marketing step. It touches multiple teams: Engineering Product Finance Legal Marketplace operations Some of the most common blockers include: Marketplace APIs and SaaS fulfillment integration Metering implementation Identity and tenant provisioning Azure resource deployment templates Testing and certification For companies new to marketplace infrastructure, the learning curve can be steep. 3. Internal Alignment & Ownership One of the biggest challenges isn’t technical. It’s organizational. Marketplace initiatives often sit between multiple teams: Partnerships Product Revenue operations Cloud alliances Sales leadership Without a clear owner, progress slows. Successful marketplace companies usually have a dedicated marketplace strategy owner or partner GTM lead driving execution. Why This Matters Now Enterprise buyers increasingly prefer purchasing through marketplaces. Reasons include: Faster procurement Existing vendor relationships Budget alignment with cloud commitments Simpler contract management Which means companies that enable marketplace transactions often see: Faster deal cycles Larger enterprise deals More co-sell opportunities with Microsoft But getting there requires navigating the early friction. The Question for the Ecosystem If your company is exploring Microsoft Marketplace — or already trying to publish an offer: What has been your biggest challenge? 1️⃣ Offer packaging 2️⃣ Technical integration 3️⃣ Internal ownership / alignment 4️⃣ Something else? Drop your experience in the comments. The more companies share what’s blocking progress, the easier it becomes for the ecosystem to improve the process. Comment with your biggest blocker or lesson learned from publishing a marketplace offer.Scaling healthcare AI with Microsoft Dragon Copilot and Microsoft Marketplace
At HIMSS 2026, Microsoft introduced major advancements in Microsoft Dragon Copilot, reinforcing its role as a unified AI clinical assistant designed to help healthcare organizations unify data, simplify workflows, and scale care. The latest updates bring together clinical intelligence, work context, and partner innovation—embedding AI directly into everyday clinical workflows and extending value through partner-built AI apps and agents available in Microsoft Marketplace. For healthcare organizations and partners alike, Dragon Copilot represents a powerful example of how AI can reduce administrative burden, support care teams across roles, and enable secure, scalable innovation. Read the full announcement to see how Microsoft Dragon Copilot is meeting the moment—embedding trusted AI into everyday clinical workflows and expanding innovation through Microsoft Marketplace: Unify. Simplify. Scale: Microsoft Dragon Copilot meets the moment at HIMSS 2026🚨 Partner‑Exclusive Event: AMA with Fabric Leadership
We’re excited to invite Fabric Partner Community members to a live Ask Me Anything (AMA) with Fabric leadership—a rare opportunity to get direct answers and insights from the team shaping Azure Data and Microsoft Fabric. Featured Guest Shireesh Thota CVP, Azure Data Databases Tuesday, March 24 8:00–9:00 AM PT With FabCon + SQLCon wrapping just days before, this session is designed for partners who want to go deeper—ask follow‑up questions, pressure‑test ideas, and understand what’s next as they plan with customers. Topics may include: What’s next for Azure SQL, Cosmos DB, and PostgreSQL Guidance on SQL Server roadmap direction Deep‑dive questions on SQL DB in Fabric Questions about the new DP‑800 Analytics Engineer exam going into beta this month Partners can submit any questions—technical, roadmap‑focused, certification‑related, or customer‑scenario driven. This event is exclusively available to members of the Fabric Partner Community. Not a member yet? Join the Fabric Partner Community to attend this AMA and unlock access to partner‑only events like this: https://aka.ms/JoinFabricPartnerCommunityTech Talks presents: Build Power Pages sites with AI using agentic coding tools
Join us on Thursday, March 12th at 8am PT as Neeraj Nandwana, Principal PM, Power Platform presents 'Build Power Pages sites with AI using agentic coding tools (preview)'. We'll get a public preview of the Power Pages plugin for GitHub Copilot CLI and Claude Code. With this plugin, you simply describe the site you want in natural language. The plugin takes care of everything else, from project scaffolding and Dataverse setup to API integrations, permissions, and deployment. This plugin is purpose-built for Power Pages. It understands table permissions, web roles, site settings, setting up authentication and Web API patterns. The code it generates is platform-aware, so you spend less time on manual configuration and more time building your site. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingWhere is the MEMBERSHIP tab in Partner Center
The MEMBERSHIP tab is missing in Partner Center. It's missing in my org's Partner Center and several other partners' Partner Center when I spoke to them today and it looks like the issue is impacting all partners because the partners I spoke to are in both the U.S. and U.K.. Any idea when it will be visible again? I was able to find a workaround and included it below so thought I would share. But partners need this tab. Please advise. Thanks, Liz if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. 😊Where is the MEMBERSHIP tab in Partner Center
I was on a call with a partner and noticed they didn't have the MEMBERSHIP tab in their partner center. After looking around and not seeing why, I checked my org PC and didn't see it in ours either. Fast forward 2 additional partner calls and no MEMBERSHIP tab on theirs either. Can someone at Microsoft advise why it's not visible? I was able to troubleshoot and find a workaround, but other partners may be having issues as well. This is happening with my partners in the U.S. and U.K. as well. If anyone wants a workaround to get to the MEMBERSHIP menu items, below is what I've been sharing with partners. The MEMBERSHIP TAB in the Microsoft Partner Center has gone missing. However, if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. Screenshots below😊
Error when filling in Microsoft Learn Organization Enrollment
Good day, I am in the process of registering our organization as a TSP. I am filling in the Microsoft Learn Organization Enrollment form. It does not accept the username and URL even though I copied it exactly as per instruction. Error says: "Enter username (must be 4 to 40 characters in length, no special characters)" and yet the username string provided violates that rule. Please assistAccelerating AI Innovation with Microsoft Marketplace: Key Takeaways from AI Tour London
At the recent AI Tour in London, I had the opportunity to connect with partners and customers to discuss how organizations are accelerating artificial intelligence adoption through the marketplace ecosystem. One theme came through clearly: Microsoft Marketplace is becoming a key platform for discovering, purchasing, and scaling AI solutions - and ultimatley enterprise wide deploying through partner-led private offers. In my latest article, I share key takeaways from the event, including how developers and channel partners are using Microsoft Marketplace to bring AI innovations to market faster, simplify procurement for customers, and drive new growth opportunities across the partner ecosystem. Read the full article to learn how Microsoft Marketplace is helping organizations move from AI experimentation to real business impact—and what these insights mean for partners building and selling AI-powered solutions. https://techcommunity.microsoft.com/blog/marketplace-blog/how-microsoft-marketplace-is-accelerating…
Microsoft SMB Copilot Bundles — CSP Partners Undercut on Pricing. Are Others Experiencing This?
I want to raise something that's creating real problems for us as a CSP partner, and I suspect we're not alone. Microsoft recently launched the SMB Copilot Business bundles — including a M365 Business Premium + Copilot Business bundle at 25% off. Great initiative. The problem? Through eCommerce (direct), customers can purchase this bundle from 1 seat. Through CSP, the bundle has a 10-seat minimum. This is causing a very specific and common issue: we have customers with well over 10 seats on Business Premium who want to trial Copilot with a small group first — say 3 to 8 users — before committing to a wider rollout. That's a completely reasonable approach. But because CSP enforces a 10-seat minimum on the bundle, we can't offer them the discounted pricing for a small initial rollout. Meanwhile, they can see that if they went direct with Microsoft, they'd get 25% off from just 1 seat. The result? Our customers are asking us why we — their trusted Microsoft Partner — are charging them more than Microsoft itself. Some are outright accusing us of trying to rip them off. These aren't micro-businesses slipping through the cracks. These are established customers with legitimate deployments who simply want to pilot Copilot sensibly before scaling up. We've raised this with Microsoft and the justification we received boils down to: the direct channel serves even the smallest customers, while CSP requires a 10-seat minimum to "ensure sufficient scale and support for partner-led deals" and to "protect partner business interests." With respect, this doesn't protect our interests at all. It actively undermines them. Here's what's actually happening: • Customers who want to trial Copilot on a handful of seats see a better deal going direct and question why they're paying a partner at all • It erodes trust in the partner relationship — the very thing Microsoft says it wants to strengthen • It creates an incentive for customers to move licensing to the direct channel for the trial, fragmenting their management and making our job harder • We're left in the impossible position of either absorbing margin to match the direct price, or losing the customer's confidence • Ironically, it discourages the very Copilot adoption Microsoft is pushing — customers who would happily trial on a few seats are put off by being told they need to commit to 10 or more through us We're not asking for special treatment. We're asking for parity. If Microsoft believes 25% off is the right price for this bundle, let us offer it to our customers too — regardless of how many seats they want to start with. We're the ones providing the onboarding, the training, the support, and the ongoing management. We shouldn't be penalised for it. Is anyone else running into this with customers who want to trial Copilot on fewer than 10 seats? How are you handling the conversation when they come to you asking why Microsoft is cheaper direct? Would love to hear how others are navigating this, and whether there's any appetite to push back on this collectively.Tracking transaction to payout in Partner Center reports
We’ve captured the why and how behind the data in an on‑demand video based on the recent Partner Center reporting office hours—plus a blog that breaks down how these insights support marketplace growth and operations. Have a video topic you want next? Drop it in the comments 👇 ▶️ Watch the 7‑minute video (embedded) 📖 Read the blog: Unlocking the power of Partner Center reporting: Why these insights matter for Marketplace success | Microsoft Community Hub
MAICP - Legal Info and Identifier Pages are Blank - Partnership Delays
Hi All, I need some serious support. I provided initial details for the MAICP on 20-Feb-26 and on log in to the partner center 'Account Settings' the 'Legal Info' and 'Identifier' Pages are completely blank, so I cannot provide any details for further progress. I wanted to contact someone, but the support links and pages seem to be too tricky to get a hang as how to contact someine and lodge a ticket, as yet I have not become a partner. The support pages have some dropdowns and has only the 'review solutions' articles to go to and NO TICKET can be submitted. I went to all links provided by the Microsoft Experts in different chats, but COULD NOT figure out as how can I submit a ticket. Can someone provide a real solution, rather than just providing a series of links which do not lead anywhere? The problem scenario is below: The Pages which are blank: Support Submission Page: See it is only providing either 'Review Solution' - which takes to loops of reading and coming back to same pages with no solution or information about UPDATING, while I have not been able to provide even initial details. It Even the page for support from AI the 'Workspace' cannot be added as below, I feel like stuck and need some great help please. Can someone please guide with some solution, as I have been waiting for many days now, almost three weeks and have no way of raising the ticket for support as well? Many thanks in advance. Best Regards, AsimSecurity in the agentic era: What it means for the Marketplace
As AI agents become integral to marketplace solutions, security expectations are evolving for both publishers and customers. This article examines how the agentic era introduces new requirements around trust, identity, permissions, and governance—particularly in multi-tenant, partner-driven ecosystems. It outlines how marketplaces can enable innovation while ensuring secure, compliant, and scalable adoption of agent-powered applications, helping partners build with confidence and customers buy with trust. Read the full article here: Security in the agentic era: A new paradigm | Microsoft Community Hub The article is based on a presentation covering the security, governance, and compliance dimensions of AI in the agentic era. To view the full session recording, visit Security for SDC Series: Securing the Agentic Era Episode 1
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- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanMar 13, 2026
- Vathsalya Senapathi leads Partner GTM at Tackle, blending co-sell, co-marketing, and operations to drive top of funnel revenue and customer value through cloud and ecosystem partnerships __________...Mar 13, 2026
