Recent Discussions
Tech Talks presents: Intelligent Apps & Agents: Changing the Way Users Interact with Business Apps
Join us on Thursday, July 17th at 8am PT as Reza Dorrani, Principal PM Manager, Power CAT and Rasika Chaudhary, Principal Program Manager, Power CAT present 'Intelligent Apps & Agents: Changing the Way Users Interact with Business Apps'. In this session, we’ll get a showcase of the latest generative AI-powered capabilities in Microsoft Power Platform. Discover how makers can go from idea to solution with AI agents that help from requirements gathering, to process mapping, to data model generation, to creation of the technologies needed to support the idea (apps, flows, and agents). We’ll also be exploring cutting-edge AI and agent features that boost productivity for end users—and share some exciting sneak peeks into key announcements from Microsoft Build. Don’t miss this look into the future of intelligent business applications! We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecording
Achievement Code URL Creation Issue
Dear Team, We are unable to complete the “Learner Course & Achievement Code URL Creation” process. After generating the URL as instructed in the documentation, we do not see the “Request Achievement Code” button. We submitted the Microsoft Learn Organization Enrollment on July 8, but the issue still persists. In addition, we have already tried the troubleshooting suggestions available online, and we also attempted the enrollment process using three different email addresses — unfortunately, none of these resolved the problem. Could you please advise on what we can do next? Thank you very much for your support!REMINDER: Partner of the Year Award nominations are due July 18, 2025
Have you started your nomination for this year’s Partner of the Year Awards? Nominations are due a week from today, so be sure to get your nominations in on time and vie for a chance to be named the Marketplace Partner of the Year! The deadline to submit is July 18, 2025, 6:00 PM, Pacific Time. Visit the Partner of the Year Awards webpage to learn more about the awards, access the nomination tool, get tips to create a winning entry, and find answers to your questions.Tech Talks presents: The Copilot Studio Usage Estimator
Join us on Thursday, July 10th at 8am PT as April Dunnam, Principal Cloud Advocate, Microsoft presents 'The Copilot Studio Usage Estimator'. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingMarketplace Cashflow Management
A new one on me, but one to watch for if you haven't yet yourselves encountered it: Back in April, we created an Azure Marketplace private offer for an enterprise customer Customer has a MACC; but instead of their EA number, they gave us a subscription ID with the explanation they separate their internal consumption from Marketplace purchases Customer waited until 2 May to purchase their private offer Seemed innocuous at the time, but . . . the combination of purchasing under a subscription ID + waiting until early in a new month to execute the purchase = the transaction not landing on their Microsoft Azure bill until June. Which in turn means they don't have to pay Microsoft until July. Which in turn means we don't receive our payout until August. Or maybe September. Clever, eh? Good for the customer's cash flow. Less good for ours. Some customers are getting wise to the nuances of Marketplace billing and payment cycles, so be wary of the impacts on your cashflow! #MarketplaceChampions #SponsoredAZ-305: Designing Microsoft Azure Infrastructure Solutions certificate not getting
I have completed AZ-305: Designing Microsoft Azure Infrastructure Solutions certification but still not getting the certificate in my account. but i have got the passing email as well as report score, please help me on this.suggestions for logo/letterbuilder
Dear Microsoft, fellow partners, Partnercenter (benefits section / logo builder at https://partner.microsoft.com/en-us/dashboard/mpn/membership/benefits/logobuilder) offers various documents partners can use to prove their status within the MCAIPP (formerly MPN). These ‘letters’ are similar in setup, but not quite and differ in important aspects which requires these letters to be generated more often that really needed… Legacy letter The legacy competency letter has no enddate (hurray!) MAF letter Valid for 3 months (90 days) Must add 1 sku (?) Requires customer details Requires tender reference Only for non-CSP authorizations/VL ? (MPSA, Enterprise Direct Advisor, EES etc) SPD letter Asks customer details (not required like with MAF) Includes ALL or None of business locations (as opposed to selection in the MAF letter) Only valid for a month (30 days) If we have requests for these letters spread evenly over the year we are required to keep generating a new letter every Q or M depending on what is asked for; while details remain unchanged (except for the date) The Microsoft partnership is renewed once a year, and valid for a year. Any SPD’s attained are also held until next renewal, so there is no apparent need to limit the validity of either proof to a period which isn’t even related to the membership year. Despite that, current properties of the letters ignore these facts leading to unnecessary burden for partners. We have the following suggestions: MAF Remove 90 day period in MAF letter / coterm with membership year* Remove need to add a sku Remove need for adding customer details Remove need for tender reference Optionally also add the CSP authorization based on signed MPA in the MAF as this will be the motion going forward (or would Microsoft prefer to create a separate letter for that…?) SPD: Remove 1 month validity / coterm with membership year* Remove need for customer details Make ‘None’, ‘All’ or selected locations visible on letter *Alternative: list the membership year for the partner, so customers know that between moment of payment for new program year / next years renewal we hold certain authorizations and/or status. (month x until month y next year) With regards to renewal process: could Microsoft please revert to the OLD system, where a partner renews before membership expires? Currently as soon as a partner initiates renewal; the attained SPD’s drop off (also visible in the business profile listing) only to reappear after payment has been received. With regards to the payment process: when do you expect your system to be able to identify the unique combination of Partner ID + Order ID when sending a payment for membership fee; by reading the payment description field? (that would save every partner & their Finance department creating ‘proof of payment’ which is to be uploaded to complete the renewal….) General remarks: Why is it Dan Rippey handing out the solutions partner certified letter, but when we request the Solutions partner congratulatory letter its signed by Nicole Dezen? Kind regards, MartijnFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.
Become a TSP
Hi, I have a company that only provides training. I created it because I have a group of trainers who are all certified and MCTs. But I'd actually like to also become a Training Services Partner. So, in short: I have a company with ID. The trainers are MCTs. Questions: What do we have to do for the company to also become a Training Services Partner? What are the steps?[CLOSED] - FY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.🚀 Microsoft Partners in Switzerland - Only 10 Days Left to Submit Your Nominations!
The Microsoft Partner of the Year Awards 2025 nomination window closes on July 18 at 6:00 PM PT - don’t miss your chance to be recognized locally and globally! Each year, Microsoft honors partners who are driving innovation, transformation, and customer success across industries and technologies. Whether your focus is AI, cloud, sustainability, industry solutions, or social impact - this is your moment to shine. 🌍✨ 🏆 Why nominate? Local and global recognition from Microsoft Visibility within the partner ecosystem and field teams Exclusive experience at Microsoft Ignite Greater credibility with customers and partners Featured case study and video as part of Microsoft’s Partner Success Stories 📝 How to nominate: Visit the Partner of the Year Awards website Review the award categories, official rules, and eligibility guidelines Submit your nomination by July 18 at 6:00 PM PT ❓Have questions? Reach out to the Partner of the Year Awards team at potyasup@microsoft.com (please allow 48 hours for a response) or check out the AMA session for answers to common questions. 💡 There are just ~10 days left - make your mark and show the world what Swiss innovation looks like! 👉 Start your nomination today #MSPartner #POTYA2025 #MicrosoftPartner #Innovation #Switzerland #DigitalTransformation #Cloud #AI #Microsoft #PartnerAwards #CountdownToGreatnessCSP Account Verified & Authorized yet Indirect Reseller Status: SUSPENDED
Hello Partner Community Please assist any way you can... JillArmourMicrosoft is this in your wheelhouse? We are an CSP partner that is struggling to have our indirect reseller account suspension lifted even though our partner account is now fully verified and authorised. Our account was originally suspended due to a business registration vs shop location mismatch that was not resolved within a 30 day termination notification time limit. We corrected the address problem AFTER the account was suspended and although our account is now verified and authorised, the Indirect Reseller account suspension has not been automatically lifted and we are unable to contact a human representative to have it manually moved back to the Active state. We have submitted several Partner Support tickets but they do not provide actual support at all and automated responses from these tickets return a disclaimer stating the following with no further correspondence and the ticket automatically closed. Hello, Thank you for contacting Microsoft Partner support about the notice of suspension and termination proceedings. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Kind Regards, *Random Name* (He/Him) Support Engineer Partner Support Delivery - Program Customer Support My Working Hours: M-F 11:30 AM to 08:30 PM AEDT This lack of support is excruciatingly frustrating and terribly aggravating given that we are now subject to an indefinite period of considerable income loss with no recourse. Note that along with the suspension, emails have been sent to our customers notifying them that we are no longer qualified to act as their licensing provider which has been distressing for both our sales team and the customers. Our distributor is doing the best they can to help but they are unable to provide any real assistance and from what I hear, are unable to get any sensible advice from their Microsoft reps. Upon speaking with several other indirect resellers and distributors alike, it is my understanding that many partners are suffering the same or similar denial of service and I question whether this practice is even legal under Australian law regardless of any contractual fine print and disclaimers after the fact. This denial of support is a huge failure of Microsoft's policy makers and extremely poor business practice in general. If Microsoft wish to declare utter contempt for the small businesses that have supported them for several decades then those businesses might consider alternative platforms for their customers going forward. To conclude, I welcome any support or feedback from the community to help resolve this particular problem and help others with the same issue. Kind Regards, One very Frustrated Reseller.Episode 166 of Microsoft Cloud and Hosting Partners starts in two hours
Hi, just to let you know the next episode of the Microsoft Cloud and Hosting Partner online meetings will start at 12:30 Sydney time today. Todays session is one I'm really looking forward to as the focus is "Dynamics Contact Center" to be presented by Josh Burgess. To me Dynamics Contact Center embodies so much of the Microsoft story ... Modern Work, Teams, Dynamics, Azure, Agents and 3rd party technologies too. And moreover offers an incredible opportunity for Microsoft Partners to help customers with Customer Service with omni-channel capabilities linked to current Customer systems and accelerated with Copilot AI. If you don't have the invitation please send me, mailto:email address removed for privacy reasons an email. The pre-approved content for the meeting is available in the Community OneDrive http://aka.ms/chpom to download. See you online soon. Regards, PhilWebinar: Prioritize Your Pipeline to Sell More with Less Effort
July 9 | 1 PM EST ➡️ Save your seat We'll share how to assess and prioritize your pipeline so you can focus on the deals most likely to convert. Learn how Carve prioritizes deals—what to look for, what to avoid, and how to move faster with less effort. Learn how to: Spot high-impact deals most likely to close via Marketplace Filter out distractions and stop wasting time on low-probability opportunities Identify what Microsoft sellers actually care about so your deals get noticed ➡️ Save your seatCustomer office hours: FinOps and the Microsoft marketplace
Invite your marketplace customers to join us live on July 30th as KMCloudgirl talks through how the marketplace supports FinOps practitioners to optimize cloud and AI workloads. Learn strategies on how to unlock faster time-to-value by using the marketplace to source thousands of pre-vetted solutions that accelerate AI transformation while better managing technology spend. Note: while this session is geared towards customers, partners are also welcome to attend. Register here.
Events
**Event Date & Time: July 22, 2025, 12:00 - 1:00 PM GMT+8 Singapore **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the...
Online
**Event Date & Time: July 22, 2025, 1:00 - 2:00 PM GTM+1 UK **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framewo...
Online
Recent Blogs
- Join us for a special Teams Live Event: Solution and Services Assessments with Dr. Migrate Eligible Microsoft Partners can now request access to Dr Migrate licenses to run customer environment as...Jul 16, 2025
- 5 MIN READIn this guest blog post, Vipassana Prashant Mahale, Senior Quality Assurance Engineer at Avista Information Systems, examines the business consequences of ineffective crisis management and how A...Jul 16, 2025
