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Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
HELP!!!! I am so fustrasted with Microsoft Vetting Process
I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL DOCUMENTS AND WEBSITE, OVER A MONTH (DELAY RESPONSES) THIS PERSON SWETA JUST CLOSES THE CASES WITH NO REASON WHY. I AM SOOOO FURIOUS RIGHT NOW. I FEEL LIKE I WANT TO GO TO WASHINGTON.Microsoft Vetting
I have been stuck on Employment verification for a little while now. I was asked to upload confirming documents on April 23rd and nothing has been done since. I submitted a ticket and they keep repeating the same things that I have already completed. Is there a way to get some assistance with this please? TrackingID#2505060040011964
Employment verification failed - Fix Now - Not Working
Fix Now button does nothing, or at least not as pictured in your own guide article. Account Verification side-screen is NOT showing up after clicking on the Fix Now button, as depicted the image in your own article. https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses Fix Now button just restarts the process of verification, which fails constantly, without specifying what is wrong. This is an issue that needs to be resolved by Microsoft, there are multiple such reports.Employment verification and support tickets
We have problems with Employment verification. I think we did everything we found on blogs and even what I got back in two emails from Microsoft, which are the same, it looks like copy and paste. The funny thing is that they tell me that I have to use an email that is not info, sales, marketing for the contact email and they write me to my personal email mailto:email address removed for privacy reasons When I want to upload another support ticket they tell me that I can't upload another ticket for the same topic, that I have to provide more information in the one I already have open. When I want to open it I get an error and it tells me that it is not possible to get the ticket data. This is unbelievable, with Android and Apple we didn't have even half of the problems we are having with Microsoft. It's quite frustrating. Grateful if anyone can help us.
Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I've gone above and beyond by paying extra to create additional email accounts in the format email address removed for privacy reasons. I've submitted QR-coded invoices officially verified by government authorities. Our WHOIS data is current and accurate. My name matches perfectly across all documentation and our DUNS number is correct. Yet, I keep receiving the same frustrating response: "This is because the primary contact details did not match." When I reach out through their official support channels, it takes them five days just to respond. It's been two months now, and I'm still waiting for approval just to register. It's absurd that such a large company maintains such a disastrous system. All they need to do is verify real users directly without relying on AI algorithms. They're so focused on automating everything with artificial intelligence that they've created a dysfunctional process. Despite all their technology, humans still remain superior at handling these verification tasks, yet Microsoft seems determined to automate a process they haven't properly designed.Employment verification problem
The "Fix Now" button is not functioning as intended, or at least not as demonstrated in the guide provided in your documentation. The side-screen for Account Verification does not appear after clicking the "Fix Now" button, contrary to the example shown in the article at this link: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses. Instead, the "Fix Now" button merely restarts the verification process, which repeatedly fails without offering any specific details about the issue. This is a persistent problem that requires Microsoft's attention, as there have been numerous similar reports. If i do not fix this i will lose my subscription. I've already opened the ticket.
