Forum Discussion
Employment verification problem
The "Fix Now" button is not functioning as intended, or at least not as demonstrated in the guide provided in your documentation.
The side-screen for Account Verification does not appear after clicking the "Fix Now" button, contrary to the example shown in the article at this link: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses.
Instead, the "Fix Now" button merely restarts the verification process, which repeatedly fails without offering any specific details about the issue.
This is a persistent problem that requires Microsoft's attention, as there have been numerous similar reports.
If i do not fix this i will lose my subscription. I've already opened the ticket.
5 Replies
This is still unresolved one month later.
- JillArmourMicrosoft
Community Manager
Have you heard anything back from support on your ticket?
Hi Jill, thanks for asking, after some additional support tickets via my 365 admin center and further reporting of what seems to have been a bug in verification system, it seems to be resolved now and I can confirm I have been accepted into the Partner Program, which I am still excited for. It helped both to raise a ticket in 365 Pilot Admin Center (not Partner Center) and to continue sending proof of not being able to upload documents to the Partner support ticket.
- JillArmourMicrosoft
Great! You have opened a ticket, that is the best course of action. Keep up posted on what they say. I believe they will be able to help you.
I bet they won't. It's unbelievable. Is MS going to close the partner program ? Fine, just let us know.
