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Unable to complete Partner Center verification – no workspace created (Ref: 715‑123160)
Hi, I am trying to register as a Microsoft Partner, but my verification was blocked with the following message: Reference number: 715‑123160 Transaction ID: 2a392997-f7e1-4325-842c-04eb313593e5 The issue is that because the enrollment was blocked at the trust‑verification stage, no Partner Center workspace was created, so I cannot open a support ticket. The “Contact Support” link takes me to a page with no option to submit a request. I am the Global Admin of the tenant. Could you please escalate this to the Partner Trust & Safety team so they can review my verification and advise on next steps? Thank you.
Urgent: Enrollment Blocked for Sorted Keys LLC (Error 715-123160) - No Workspace Access
Hello Microsoft Partner Community Team, I am reaching out here because I am currently stuck in a Support Loop while trying to enroll my business, Sorted Keys LLC, into the Microsoft AI Cloud Partner Program. While entering my company information, I encountered the Error Code: 715-123160 stating that the request was blocked. Because the enrollment was halted at this stage, a Partner Center Workspace has not been created for my account. This prevents me from logging in to the portal to raise a standard support ticket. I am an authorized representative of the business and have all legal documentation ready for manual verification. Application Details: Legal Business Name: Sorted Keys LLC Transaction ID: 348fc4c3-6b8a-45de-97ea-5a51a7517ac3 Reference Number: 715-123160 Correlation ID: 1cbc853b-9496-47d3-80b1-55cbfa92d60a Requested Action: Could a community manager please escalate this to the Vetting/Identity team to manually review my entity details or reset the enrollment block so I can proceed with the CSP Indirect Reseller application? Thank you for your time and assistance.
Partner Center Verification — “Program Not Found” Errors and Missing Verification Summary
I’m hoping someone from Microsoft or the community can help because my Partner Center account seems to be in a broken state. I have an active Partner Center account tied to my Entra tenant and business, but several areas appear corrupted or inaccessible. The main issues are: Verification Summary page does not work. I receive Program Not Found errors. Additional details: Tenant: onsitedentalsystems.com Publisher name: Onsite Dental Systems I can sign into Partner Center successfully and access some account pages, but verification and program enrollment pages fail or appear disconnected from the tenant. I already opened a support ticket, but responses have been very slow. I am trying to determine whether this is a backend Partner Center linkage issue, a corrupted program enrollment, a broken verification association, or something wrong with the Entra tenant relationship. At this point I am even considering creating a completely new Entra tenant and Partner account because the current one appears stuck. Has anyone experienced Program Not Found errors, broken Verification Summary pages, missing program associations, or issues after MPN / AI Cloud Partner Program migration? Any guidance from Microsoft staff or others who resolved this would be greatly appreciated.
Company verification blocked
I am trying to enroll in the Microsoft AI Cloud Partner Program. After submitting my company details (DUNS, US EID, contact info, etc), my request is blocked. It says to reach out to Microsoft support with reference number: 715-123160 and transaction ID: 123b68f8-334e-47c3-aa5f-7f280dbc5872. I tried to open a ticket in the Partner Center, but the "workspace" drop-down is empty. Because enrollment is blocked, no Partner Center workspace is created. I am unable to submit a support request from within Partner Center, since the Workspace field is mandatory.
Identity Verification Rejected Twice – No Fix Now Button - ISV Success
I am the founder and sole owner of Scopo Health Agency LLC, enrolling in ISV Success / Microsoft AI Cloud Partner Program. My identity verification has been rejected twice with no "Fix Now" button and the banner states "no appeals available, application closed." Company: Scopo Health Agency LLC The name in my Microsoft tenant matches my government ID exactly Azure credits from Founders Hub expire May 12th - urgent The portal is partially broken — support ticket workspace dropdown shows "No results found." I cannot escalate through normal channels. I am requesting escalation to the Partner Onboarding / Trust Review team for manual identity review. Has anyone resolved an identity verification rejection without a Fix Now button? Any ISV Engagement Manager contacts appreciated.
Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Partner Community Team, We are attempting to enroll our company in the Microsoft AI Cloud Partner Program, but our registration is being blocked by the automated trust verification system. We are a legitimate, legally registered business operating in the cloud connectivity industry. Our DUNS number and all company information entered during enrollment are accurate and match our official government records. Error details: Reference Number: 715-123160 Transaction ID: 0e136d6b-9164-41c3-be26-9b301c9aac24 Correlation ID: f8085e89-17fd-4b2a-8b47-40aea3030d82 Due to this block, our Partner Center account has no active workspaces, which means we are completely unable to create a support ticket through the standard Partner Center portal. We have also tried the partner.microsoft.com/support page, but it redirects us back to Partner Center — creating a loop with no resolution. We are kindly requesting: Escalation to the Partner Center Vetting / Trust & Safety team for manual review A reset or unblock of our enrollment so we can complete registration Guidance on any documentation required (business registration, address proof, domain ownership, etc.) — we are ready to provide everything immediately for email contact, please contact the email address we leave on the request (format as: email address removed for privacy reasons) Thank you in advance for your assistance.
Employment Verification Rejected — No Resolve Button Available
Company: DealTriage Inc. Tenant: demodealtriagedoutlook.onmicrosoft.com Partner Center account: mailto:email address removed for privacy reasons Primary contact: mailto:email address removed for privacy reasons My Employment Verification was rejected. Our domain (dealtriage.ai) is registered through Cloudflare Registrar, which enforces WHOIS privacy with no opt-out — this is why the automated domain check failed. I have documentation ready to upload: an Assignment Letter confirming domain ownership, a Cloudflare domain registration invoice for dealtriage.ai, and our federal Certificate of Incorporation. However, the Resolve/Fix Now button is not visible on my Verification Summary page, and I am unable to create a support ticket through the portal. Requesting the Employment Verification be reopened so I can submit these documents.
Legal Business Profile Verification
Dear Microsoft Support Team, our company assembles large amounts of various industrial computer product lines, which we equip with our self-developed PCIe cards. We are currently in the process of upgrading those product lines from Windows 7 embedded standard to Windows 11. This means we fall under the more strict driver signature enforcement rules, introduced with Windows 10 version 1607. We currently try to get our Windows Kernel Drivers signed via the Windows Hardware Developer Center Dashboard. We enrolled our company as a Hardware Developer in the Microsoft Partner Center and, since I am responsible for our Windows Kernel Drivers, I finished the Identity Verification. What we are now waiting for is the Employment Verification and the Business Verification. Then we can hopefully get my account ready for the Attestation Signing process, which, in turn, optimistically might not take too long(?). It says that for the Employment Verification, a Microsoft Action is pending and it originally stated that this might take up to one week. This week is now over, but nothing changed expect the estimated date by when it shall be finished. This date seems to be automatically increased every day. At the 20th it stated that it is estimated to be finished at the 25th. Today it is estimated to be finished at the 29th. We bought the Windows 11 volume licenses. We bought the EV code signing certificate. The kernel driver is well-tested. I have everything up and running in the TESTSIGNING mode. The only thing we lack is this attestation signing. We are in dire need of shipping these products asap. Is there any possibility to pay for a priority handling or any other way to speed up the whole process? Thank you. with best regards, MichaelNew Address Broke Verification
My business was registered as an MS Partner for 5+ years We recently got a new address, I thought I was doing the right thing updating Microsoft partner portal legal info The account is now unverified in rejected status, there is no 'Fix Now' button. I have submitted multiple cases to Microsoft but no answer, it's been broken for days. We have a project next week and need to purchase licenses from our distributor, but can't if our partner account is rejected. I got am email saying "We’ve successfully verified your Partner Center profile MpnId ...... " But the verification statuis on legal info is still rejected I tried fixing the address again, the Legal Info page is now not working, it doesn't display any company info now. In my support ticket I submitted proof of business registration (ASIC), certificate of ownership for the tenant's main domain as well. Not sure what to do here. If anyone at MS can help, my ticket is ID: 2604180010000646Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
