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nick590's avatar
nick590
Copper Contributor
Oct 08, 2024

Employment verification failed - Fix Now - Not Working

Fix Now button does nothing, or at least not as pictured in your own guide article.

Account Verification side-screen is NOT showing up after clicking on the Fix Now button, as depicted the image in your own article. https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses

Fix Now button just restarts the process of verification, which fails constantly, without specifying what is wrong.

This is an issue that needs to be resolved by Microsoft, there are multiple such reports.

13 Replies

  • deatex's avatar
    deatex
    Copper Contributor

    I'm experiencing the same problem. Fix now just restarts the process, to fail shortly after.
    I'm just wanted to update the address of my company (to be in agreement with the DUNS registration).
    JillArmourMicrosoftWould you be able to help me hand in new documents for the domain verification? Thank you for your time!

  • HFHTW's avatar
    HFHTW
    Brass Contributor

    Is there anything going forward on your side? Some tickets keep updating timestamps (even closed ones) here. But no actual comments are showing up so I guess those weird guys are doing something there.

    Since all the contacts are pre-fixed with v- all this stuff is outsourced so who knows what those outsourced departments are doing. 

  • JamesGiac's avatar
    JamesGiac
    Copper Contributor
    Yes, I'm having the same problem. Support is not helpful at all. Sure there might be something I'm doing wrong, I cannot spot it. It all looks completely correct to me
  • dev20's avatar
    dev20
    Copper Contributor
    I'm having the same issue and it is incredibly frustrating. By some miracle I was able to log a ticket but just saw today that this issue is not something they'll schedule a support appointment for. I'm so upset.
      • nick590's avatar
        nick590
        Copper Contributor
        Hey Jill, any updates on this - is there any approximate time in which this is planned to be resolved?
  • GBRRR's avatar
    GBRRR
    Brass Contributor
    same here, it lead to CSP program suspension and we can't get any help.

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