Forum Discussion
nick590
Oct 08, 2024Copper Contributor
Employment verification failed - Fix Now - Not Working
Fix Now button does nothing, or at least not as pictured in your own guide article. Account Verification side-screen is NOT showing up after clicking on the Fix Now button, as depicted the image in ...
nick590
Oct 16, 2024Copper Contributor
@admins any idea when will this issue be fixed?
- JillArmourMicrosoftOct 17, 2024
Community Manager
nick590 they release information when they are ready, and they haven't shared any updates.
- nick590Oct 29, 2024Copper ContributorHey Jill, any updates on this - is there any approximate time in which this is planned to be resolved?
- HFHTWOct 30, 2024Brass Contributor
nick590 don't even think on relying on that sc.mback company, they are not fixing anything. They kept us in line for 2 months without resolving a ticket. Their broken database locked our certificate and they were not able to remove it on their side. Finally they just closed the ticket because they had to play X-box it seems.
Their employees are not trustful (none of them involved in this "partner" portal), that whole process is just there for squeezing money out from their clients of course. Those who can get through it are lucky (or tried long enough to make it pass) however they will not move a finger to fix their system.
- nick590Oct 18, 2024Copper ContributorThank you for the update Jill, please let me and other users know when this is fixed.