Recent Discussions
Unable to create Partner Center account
Let me start by saying that there are multiple threads on this issue, but the responses I've seen have not helped me to resolve this issue. I've exhausted all of my options at this point. I am attempting to create a partner center account. I'm based in the United States, and after submitting a valid D-U-N-S and EIN and the required information, I receive this error: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: {Reference Number} and transaction ID: {Transaction ID}. It is not possible to contact Partner Center support or create a support ticket in the partner center as is recommended on other threads and on the Microsoft documentation. When you attempt to create a support ticket, the "Workspace" is a required field, but no options are available because the original error takes place prior to being able to create a workspace. I want to reiterate - it is not possible to contact Partner Center support or create a support ticket to resolve this issue.
Partner Spotlight: Orchestry’s transactable offer powers Copilot-ready governance
In our latest Marketplace blog, we spotlight Michal Pisarek and the team at Orchestry, a Microsoft 365 governance platform helping organizations streamline lifecycle management and tighten permissions to stay Copilot-ready. Built entirely on Azure and integrated with Microsoft Graph, Orchestry transforms noisy tenant signals into actionable insights—like identifying overshared sites and ownerless teams—and enables rapid remediation at scale. Learn how publishing a transactable offer on Microsoft Marketplace helped Orchestry simplify procurement, accelerate customer onboarding, and scale their governance solution to more organizations with less friction. Read the full articleIncentivizing Indirect Resellers via CSP – Any Workarounds or Experiences?
Dear Microsoft Partner Community, We’re an ISV partner with a suite of Business Central add-ons available as transactable offers and licensed through Microsoft. We’ve recently started exploring ways to extend our reach by collaborating with other Microsoft partners, and we’re particularly interested in incentivizing selected partners through Private Offers. However, the documentation on Microsoft Learn clearly states that Private Offers can only be used for Direct Bill or Indirect Provider partners — not Indirect Resellers. We’re wondering: Has anyone successfully worked directly with Indirect Resellers in this context? Is it possible to use CSP margins to incentivize this partner type? Are there any known workarounds or alternatives that would allow us to collaborate and reward Indirect Resellers? We’ve reviewed the available documentation but couldn’t find a clear path forward. Any insights or shared experiences would be greatly appreciated! Thanks in advance!Updated Achievement Code Documentation
We have updated our Achievement Code documentation to clarify and consolidate. This document contains info on: Onboarding to a Microsoft Learn admin account that allows your organization to generate achievement codes How to generate achievement codes The redeeming experience for the learner / customer Support resources While this resource will be more pertinent to new TSPs, it does contain information related to many of the questions we receive on the topic. If you are seeking information that this document does not provide, please drop a note on this thread and we can explore adding more detail. The document will be available in the coming days in the Get Started collection. As I'm still having issues adding attachments to these forum posts, please find the document in October's Community Call shared folder for the time being. I will update this thread with a new location when available.
BizApps Benefit -D365 Finance for IUR qualifies as base for an attach license?
Hello With the upcoming D365 Finance and Operations user license validation, we expect to see some of our users required to get an SCM license. In this case, we have 100 D365 Finance for IUR licenses through the benefits package. Would they qualify as the base license for SCM Attach licenses? TIAUnable to receive questionnaire for Hardware Program application
We've finished all the steps in the application of Microsoft Hardware Program, the last step is to wait for a questionnaire in our email then answer the questionnaire. However we haven't received the questionnaire and have no idea how to solve this issue. Can someone look into this? Already created a support ticket, the number is #2511060010000740.Lost Access to dynamicsnavdev Yammer Group – Any Updates?
Dear Microsoft Partner Community, We’ve recently lost access to the dynamicsnavdev Yammer group, and we keep receiving an error message when trying to access it. I’ve reached out a couple of times to the usual contact address (email address removed for privacy reasons), but haven’t received any response so far. Do you happen to have any information about changes on Microsoft’s end that might be causing this? The Business Central Yammer forum has been a valuable resource for our product and development teams, and we’re hoping to continue using it. Any updates or guidance would be greatly appreciated! Thanks in advance!Accelerate your multi-cloud strategy with Azure storage
Looking to expand your AWS-based solution into Microsoft Azure? Discover how to map your existing storage architecture to Azure’s native services and unlock new performance, scalability, and marketplace opportunities. This guide breaks down key differences between AWS and Azure storage, offers migration best practices, and helps you align with Azure Marketplace requirements for a seamless transition. Read the full blog to explore storage migration paths, service comparisons, and tips for building a resilient, Azure-native deployment. Explore the articleTech Talks presents: FTRSA & The latest release of the Copilot Studio Kit
Join us on Thursday, November 7th at 8am PT as Kellie Piber, Principal Program Manager, Partner Success presents 'FastTrack Recognized Solution Architect (FTRSA): New eligibility requirements and nomination process' and Mehdi Slaoui Andaloussi, Principal Software ENG. MGR, Power CAT presents 'Latest release of the Copilot Studio Kit'. The FastTrack Recognized Solution Architect (FTRSA) program highlights architects who go beyond basic implementation, driving customer success, fostering innovation, and advancing Microsoft’s ecosystem through outstanding technical expertise. Nominations are now open! The session covers everything from the updated requirements as well as the process to nominate yourself to become a part of the elite global community. The session also includes a walkthrough of the latest release of the Copilot Studio Kit—featuring a redesigned home for makers and admins, a dedicated governance and compliance hub, and a suite of powerful new capabilities. The Copilot Studio Kit brings together a comprehensive set of components and tools designed to accelerate agent development and drive adoption of Microsoft Copilot Studio. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingA note about the FY26 Build and Publish Incentive
For anyone here who is/was Top Tier in FY25: You ARE eligible for the Build and Publish incentive (up to $100k) through 31 December - even though you might have been told otherwise. I mention this here because we were initially told "No, you are not eligible because you still need to have an Azure or industry CSD." Took a wee bit of perseverance, but we broke through the denials and received confirmation yesterday that the incentive is on its way to us. Probably a niche scenario, but please do feel free to message me if you were also told no on this incentive - I'll be happy to share how we got to 'yes.' #marketplacechampions #sponsored
🎉 Celebrate Excellence at the Microsoft Switzerland Partner of the Year Awards 2025!
Microsoft Switzerland is thrilled to invite you to our Partner of the Year Award Celebration 2025 – Partner Day! Join us in person as we recognize the extraordinary achievements, innovation, and impact of our Swiss partner community. This special celebration is our way of saying thank you for driving success and shaping the future with us. 📅 Date: Thursday, November 27, 2025 🕐 Time: 1:30 PM – 7:00 PM (GMT+01:00) 📍 Location: Hyatt Regency Zurich Airport The Circle The Circle Convention Center The Circle 41 8058 Zürich Airport, Switzerland 👉 Register now – limited seats available! Hosted by Catrin Hinkel, CEO of Microsoft Switzerland Andrew Reid, Commercial Partner Lead, Microsoft Switzerland 🏆 Awards Categories We’re excited to announce winners across 11 local categories that showcase innovation, excellence, and partnership impact: Switzerland Partner of the Year AI Excellence Azure Migration M365 Copilot Modern Work Security Business Applications Transformation & Innovation Marketplace Champion Social Impact Startup of the Year 👉 Register now 🗓 Event Agenda 01:30 PM – 02:00 PM | Check-in 02:00 PM – 02:30 PM | Welcome by Catrin Hinkel 02:30 PM – 04:00 PM | Winners Announcements 04:00 PM – 05:00 PM | Break & Networking 05:00 PM – 07:00 PM | Flying Dinner & Networking ℹ️ Important Details This exclusive in-person event is reserved for Microsoft partners and nominees. Registrations will be accepted on a first come, first served basis, with priority given to winners and nominees. We can’t wait to celebrate your success, share your stories, and connect over a shared vision for growth and innovation. ➡️ Register now to secure your spot Let’s celebrate partnership, innovation, and impact — together.I have a question about upcoming FY26 on the Distributor side minimum of 30 million USD TTM billed.
I am in Tie Distribution, distributing in Thailand. i see New Update What does this mean, please elaborate. I want to know how the revenue is calculated and is the minimum really 30 million USD? How can I check how much the current amount is? How is the TTM billed CSP revenue measured, and where can we view our historical data?Reimagining business with AI agents: A Partner Spotlight on KAISPE
In today’s rapidly evolving AI landscape, the shift from general-purpose models to specialized, autonomous agents is reshaping how businesses operate—and how partners innovate. Our latest blog in the Microsoft Marketplace Partner Spotlight series explores this transformation through the lens of KAISPE, a global Microsoft Partner leading the charge in intelligent automation. In this feature, KAISPE CEO Imran Mahmood shares how their team is leveraging Microsoft technologies—including Azure, Dynamics 365, and Power Platform—to build secure, scalable business applications that act more like proactive teammates than passive tools. With over 20 IPs listed on the Marketplace, KAISPE exemplifies how agentic AI can unlock new efficiencies, improve decision-making, and deliver transactable solutions that drive real business impact. Whether you're exploring AI agent architecture, building SaaS offers with Azure AI Foundry, or planning your next skilling initiative, this article offers a compelling look at the future of business agents—and how partners can lead the way. Read more about KAISPE's journey
FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.RESOLVED: October 30 Issue with Achievement Code Creation
November 3, 2025 Update: Achievement code requesting has resumed. There was an outage on October 30 - 31. If you're still experiencing the inability to generate achievement codes please 1) log out and log back in to Learn, and 2) clear your browser cache. If neither of those actions provides access, please send me a direct message with your name, company, and what email you're using to log into Learn with admin access. October 30 Update: we are receiving reports of new issues with missing achievement code buttons. The Microsoft Learn engineering team is investigating the issue. There is currently no ETA for a fix. I will provide updates on this thread as they become available. October 1 Update: If the achievement code button is still not working for you, please send me a direct message with your company name and the email address you're using to access the Learn Admin account. To send me a direct message, click on my name / icon. Please do not post personally identifiable information in the forum itself. Thank you. September 23 Update: the vast majority of partners have reported that they have regained access to achievement codes. However, based on some of the comments in this thread not everyone has seen a fix. First, please follow the steps regarding the hard refresh below. We have had some partners that said they still couldn't access codes after the fix and when we had them follow the refresh steps all was good again. If that still hasn't fixed the problem, I recommend creating a new admin account on Learn. You can find the documents for that here. Once you complete the process it takes about a day for the admin account to be provisioned. I know it's a workaround, but you should regain access quicker than if we wait for a fix on the old accounts. At the same time, I do want to report to the team those accounts that still cannot access so they can determine the root cause. Please send me a direct message (click on my name / icon from any post) and let me know the email address that you are using for Learn admin that still does not have access and approximately how long you've been using that admin account. I want to understand if this remaining issue is weighted toward newer users or those that have been leveraging achievement codes for a long time. Thank you. ____________ September 11 Update #2 : we have confirmed the reappearance of the achievement code button in handful of partner accounts. We are optimistic that this has been applied to all partner accounts but still want to gather data before we claim a total fix. Please check to see if your account has regained access to the achievement code button If you still do not see it, please try these steps Close all browser windows Open a new browser and go to https://learn.microsoft.com Sign in using your Outlook.com Class Administrator account Navigate to a course or learning path detail page Perform a hard refresh (Ctrl + F5) If it still does not work, please add a reply to this thread so that we can continue to evaluate any access gaps. September 11 Update: it is apparent that this achievement code outage is now impacting most, if not all, Training Services Partners. The engineering team is working to identify where and how the issue grew so that we can properly plan a fix. Based on my knowledge of the situation this is a fix that will come in days, not hours. I will continue to update this thread each business day until we get all achievement codes back online. September 5 Update: Engineering is progressing on a fix. The soonest we would see proper functionality is end of next week (around the 12th). I will provide an additional update then. August 27 Update: Engineering is working on this and the right people are involved. Not to get too into the weeds, but it's a database migration issue across two distinct teams. They understand the urgency, and I'll bring you more updates as soon as I receive them. August 14 Update: The issue has been identified. I do not yet have a time to resolution to share but will update here when I know more. August 8 Update: We are aware there is an issue with newly onboarded partners attempting to access achievement codes for the first time. We are working on the issue but do not currently have timing on a solution. I will update here when more information becomes available. Thanks.New To The Community
Hello ISV Success Community, As a new member to the community, I decided to start with an introduction. I’m Aubin Bakana, Founder and CTIO (Chief Technology & Innovation Officer) of Baobab Logix LTD, now based in Leeds, UK. I lead technology and innovation, driving solutions that are secure, ethical, and intelligent. At Baobab Logix, we’re building future-ready platforms that empower businesses to thrive. One of our flagship innovations is KeepComm Intel, a next-generation contact center solution that combines AI-driven automation with human-in-the-loop architecture for speed, accuracy, and trust. As a Microsoft Azure Solutions Architect Expert, Harvard CS50 certified, and full-stack developer, I bring deep technical expertise and a vision for sustainable innovation. I’m here to connect, collaborate, and share insights with fellow innovators who believe in shaping technology for good. Looking forward to engaging with this amazing community and exploring opportunities to build impactful solutions together! thank you.
Events
🚨 Mark your calendars now! 📅 New this year in the Fabric Partner Community, an AMA (Ask Me Anything) call series with members of the Fabric Leadership Team! 🥳 Faisal Mohamood, CVP of Data Integ...
Online
🚨 Mark your calendars now! 📅 New this year in the Fabric Partner Community, an AMA (Ask Me Anything) call series with members of the Fabric Leadership Team! 🥳 Kim Manis, CVP of Product Manageme...
Online
Recent Blogs
- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at: http://aka.ms/Courseware_Title_PlanNov 06, 2025
- Some AI labs may be disrupted for about a week during and after Ignite. Updates will follow quickly.Nov 06, 2025
