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Cris_Reverte's avatar
Cris_Reverte
Copper Contributor
May 28, 2026
Solved

Unable to download files in Training Services Partner Community Calls

Hi Team,

I am experiencing an issue when trying to access and download materials from the Training Services Partner Community Calls page.

I am able to access the site and log in correctly using my Microsoft-associated account. I can see the available videos and PowerPoint presentations without any problem. However, when I attempt to download the files, I receive the following error message:

"Unfortunately, you don't have permission to access this page."

This issue occurs consistently for all downloadable content.

Could you please review my access permissions or advise on how to resolve this issue so I can download the materials?

Thank you in advance for your support.

  • Hi Cris, 

    Unfortunately, I do not have access to any access provisioning for the site. Your best course of action is to escalate to Partner Center support. Go to parnter.microsoft.com, log in, and you'll see a support option in the top right corner.

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