Recent Discussions
'Ghost' To Do Task Visible in Counter of 'All' - But Nowhere Else - Unable to View 'All'
I have an interesting case in Classic Outlook (Version 2511). There is an extra item in the 'All' counter in To Do that is only visible in one instance of Outlook. If I use Outlook on the web or the To Do app itself - all tasks and counts are accurate. Even the Planner app in Teams shows the correct tasks and number of them. In my Outlook Classic at home it works properly and displays the number of tasks correctly. But not in my Outlook Classic at work. In fact - if you try to click on the 'All' itself - the display simply blanks out and you have to close and re-open Outlook to get To Do to open again. I've tried the obvious already. Thinking because it only happens in Outlook Classic at work - I've already completely wiped my ost file and rebuilt it from scratch. I've started outlook with various 'clean' flags. None of them have been able to clear the phantom count that will crash To Do from within classic Outlook. What is being overlooked? As you can see below - the number of 'All' is always one more than what it should be.
Formula columns in classic Outlook - count of recipients?
Rather than the standard "to" column that shows the names of everyone the email was sent to, I would like to see a count of aliases the email was addressed to. Is this something that can be done with a formula-type column? Bonus points if it can separate out to and cc into separate counts.Cannot unlock my Microsoft account, SMS verification not working
Hi, I need help with a blocked Microsoft account. When I try to sign in, the system asks for my phone number to unblock the account. The first SMS took too long to arrive and when I tried again I received an error message and cannot retry. I tried another phone number but I did not receive any SMS and now I cannot use my original number again. I tried all support options through https://support.microsoft.com/home/contact . I changed my password twice, completed the account recovery form, changed the password again, cleared cache, switched networks, changed browsers and used incognito mode. Nothing worked. When I enter my main number, it shows “Something went wrong” and does not go to the next step. When I use another number, I receive the “Try another verification method” error, even though no other method is available. My account is still logged in on my phone, but I cannot unlock it on the web or on other devices. I have had this account for more than 10 years and everything is linked to it. I even created another email to contact Microsoft Support, but it always redirects me to the same link and I cannot open an actual support ticket. Could someone from Microsoft please help me unblock my account or escalate this issue? I can provide any additional verification if needed. Thank you.
Favorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?Outlook for Mac missing ToDo
Since a recent update, our Mac clients don't have any way to view ToDo or Tasks in the New Outlook. The tasks don't show in the My Day/Task pane, nor do we have a ToDo Icon ion the left sidebar like users of New Outlook on Windows do. Accessing OWA is now the only way for users to see tasks/flagged emails, but very much not the preferred solution since there IS a desktop client which should do that. Microsoft® Outlook for Mac Version 16.105 (26011018) This is a serious usability issue, is this really a design decision or some sort of an issue?
"Format picture" has disappeared from Outlook Mac
I use the Outlook app on 3 different MacBooks. Two have recently auto-updated Outlook to version 16.102.2, and I've lost the ability to format a picture in the body of an email. I use lots of screenshots in emails, and always put a border around them to clearly differentiate them from the body text. Right-click the image and select Format Picture from the menu. I can still do it in the third MacBook which is running Outlook version 16.84.2. I don't know if the latest update is meant to be an improvement, but I'm not happy about it! I'll turn off automate updates for the third MacBook. Not sure if I can revert the other two to version 16.84.2 - does anybody know if this is possible. Also wonder if users of the Windows app have experienced the same loss of the Format Picture feature?
DO NOT UPGRADE TO "NEW OUTLOOK"
I would recommend not upgrading to "new outlook" - it is the worst implementation I've seen in over 30 years. It is not an "upgrade" to outlook it is a brand new application that really sucks. rules you can't change, almost no integration to contacts, contact application sucks. I can't go back because going to "new outlook" changed my mailbox. I am currently trying to move off outlook to another application - any recommendations. This implementation of Outlook is unusable. DO NOT GO TO "NEW OUTLOOK" until microsoft fixes about 100 problems.
How to stop conversation threads from automatically expanding in the inbox
I have my inbox grouped by conversation. It appears as one email header with an arrow on the left indicating that it is a conversation which is great. The problem is that when I select the conversation, automatically my inbox expands showing every email in the conversation. I dont want it to expand automatically. I want it to remain condensed until I tell it to expand. Is there anyway to do this? It is driving me crazy
New OUtlook Slow Sync gmail
I use New Outlook on W11 to access my gmail. There are two problems which I suspect are related: Slow to sync to incoming mail. 1 hour or more even though the incoming message(s) visible on gmail.com Having generated an outbound message using "New Email", on clicking "Send" the message goes to the Drafts folder and waits, sometimes over an hour, before sending it. Please help using every day language. Thank you PhilDrag and drop email-to-task (To Do) from favourites bug
It's been driving me crazy but I finally seemed to figure out why I could no longer drag emails into the ToDo pane to create tasks. Firstly, it seems that you can only drag emails to create tasks for business, or non-Microsoft accounts, I'm not sure which, or both. Secondly, you need to select an email from within the actual account in the left pane, NOT favourites. See this image: https://imgur.com/a/ZdyAvYb This bug may have been introduced in the last few months, as I don't recall encountering any issues until somewhat recently. Anyway, I hope this helps prevent someone from ripping out their hair like I was.Hotmail account blocked and can't recover
Hello, I have been trying to regain access to an old account that has my Hotmail email as the address on file. But none of the support emails were delivered to my Outlook email which is where I have always received my @hotmail.com emails after the change way back when. It seems that my account has been blocked due to too many failed login attempts, but I haven't directly logged into that account in years. I tried to do the account recovery but it says that information I provided was not sufficient enough. I mean I am putting contacts and email subjects directly from my Outlook sent folder from back when emails where being sent from my Hotmail email. I tried calling Microsoft but once the automated system realized that I was looking for sign-in support, my number seems to be flagged and whenever I call back it gives me a canned response and hangs up. I need to talk to a real person that will help me recover my Hotmail account so that I can then recover the other account I can't access.Unclear language regarding meeting frequency in Outlook
Problem: The text shown to email recipients describing when a series of meetings that repeats on a particular day of a particular week each month is unclear as to how often there will actually be a meeting. Explanation: The language is unclear if a meeting organiser schedules a meeting that repeats on a particular day of a particular week each month (e.g. on the second Friday of each month, on the third Wednesday of each month) rather than on a numbered day of the month (e.g. on the 8th day of each month) Here is a screenshot to illustrate: The content circled in blue at the bottom of the screenshot shows what the meeting organiser is actually scheduling. The content circled in red at the top of the screenshot shows what is displayed in Outlook to the recipients and to the meeting organizer. For this example; the timing information that will be displayed to event invitees says: Occurs every second Friday from 7:00 PM to 7:30 PM effective Fri 09/01/26 until Sat 09/01/27 I argue that this could be reasonably interpreted to mean either: There will a meeting fortnightly (i.e. one week a meeting, and then the next no meeting) There will be one meeting each month - and it will take place on the second Friday of the month I understand the desire to be concise in the descriptions shown to users however I argue it should not come at the expense of clarity of important information. Suggested Fix: Adjusting the date/time statement provided to recipients and shown on the new event screen to read in the following format: Occurs on the second Friday of every month from 7:00 PM to 7:30 PM effective Fri 09/01/26 until Sat 09/01/27 is just slightly longer but removes the ambiguity about meeting frequency. Thank you for your consideration!Classic Outlook Keeps "Not Responding" and freezing
Hi there, I tried to scour for something similar, but I couldn't find anything and/or it didn't work - so here I am - hopefully someone can help. Okay the facts - I use Classic Outlook (CO moving forward) and I run 5 email address in it - 3 are a domain for my company that I run and 2 are POP emails brought in from AOL. I run Windows 11. This is happening to 3 or my 5 work stations, all three are the ones on Windows 11. This started slow a few weeks ago, thought it was just low memory so went through and cleaned up old emails. I am not seeing these issues when using the 2 pop emails - just my company domain ones. Can open CO, taking some extended time but it is getting there. As soon as I try to send an email, reply to an email, change a signature within a new email - it either takes 5-10 minutes to load if we do not click again and just let it sit and think. The second I try and click something or try and scroll while waiting - it goes into 'Not Responding'. Some times it will load after 1 minute and sometimes it just get stuck. I have updated my CO, I tried the advanced 'online repair' through my system, I have tried disabling all my add-ons, I tried deleting my email account from CO and re-loading/logging in, I have checked my graphics card (something on google said to check it for updates), I have ran command prompts to check for internal Windows errors and I have come up short on everything.Outlook changing styles/colors of incoming email?
HI friends - I recently got an email from a research org named ORCid and I noted when I received the email that it was hard to read - the text was a lightt grey on white, or light grey on dark grey in dark mode: I emailed ORCid back and explained that this was going to fail any WCAG/Accessibility checks, and could they take a look. I spoke back and forth with their internal developer who insisted that it didnt look like that on being sent - he sent me examples from his own inbox as proof: And these look perfectly fine. Weirdly - when I forwarded this email to a colleague, they showed me on their screen it appeared as intended with the tetxt darker and more legible. They forwarded it back to me - and surely enough, it looks correct. This using the Outlook desktop app in both old and new mode - and dark or light profile - and also in the web outlook as well. Im really confused as to how/why when I receive it the first time it looks so unreadable? Any advice would be awesome.
Unable to log into outlook.com with password
Hi, I've had this problem for several months already, hoping it's a bug and will rectify itself, but it hasn't. When trying to log into outlook.com, I automatically get the option of receiving a code via an alternate email address. When I chose the option to enter with a password, I get the following error, even though I am definitely using the correct username and password. I have checked so many times, and to be sure I even changed my password, without avail. This is very frustrating, because every time I get logged out, it forces me to disturb family members to get the code from them so I can log in again. BTW, other family members do not have the same problem, even though we all use the same computer and browsers, so I'm guessing it's something specific with my login. I am very hopeful that someone has a solution to this problem, because it has become very annoying. Thanks in advance, Ari P.S. - Please don't state the obvious and repeat what the error says, because that ISN'T the problem.
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