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Kevin_York's avatar
Kevin_York
Copper Contributor
Mar 06, 2026

Emails to self considered JUNK, no way to fix unless... (partial solution enclosed)

Any email that I send to myself, from one of my outlook emails, gets classified as JUNK and put in the junk folder with the other 600 junk mails a day.

I try to mark it as not junk in the app or in edge and it will NOT allow me to do that.  It will not allow me to make a rule or fix it.

 

What does work:  Go into your android phone and use the outlook ap.   Simply mark it as "Not Junk" and it will take.

 

Android gets the job done.  Microsoft will not. 

 

WHY would Microsoft classify email from my address as junk and not allow it to be fixed?

3 Replies

  • yukieliot's avatar
    yukieliot
    Copper Contributor

    Microsoft’s Outlook junk filter often misclassifies “emails to self” as spam because they look suspiciously similar to spoofed or phishing attempts. The safest fix is to add your own address to the Safe Senders List or adjust junk mail settings, but Outlook’s desktop/web clients sometimes block this, while the Android app allows it. 

    • Kevin_York's avatar
      Kevin_York
      Copper Contributor

      would not let me add to the safe senders list while in edge.   However I was able to do it on my android phone... as stated in the original post.