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RonRock's avatar
RonRock
Copper Contributor
Oct 29, 2022

Outlook Search Returns Incorrect Results.

I use the search function to clean out my inbox. The search function is not returning correct results when I search some of my emails. Not all, but some return incorrect. I have rebuilt the indexing several times and the rebuild does not improve.

 

Here is a screenshot of my results when I search "Facebook"

 

https://www.dropbox.com/s/b9gr48wwqmlm26p/Screenshot%202022-10-29%2008.45.30.png?dl=0

 

I hope the link works. I am unable to insert an image for some reason.

2 Replies

  • PDF_PT's avatar
    PDF_PT
    Copper Contributor
    Mar 13, 2026

    Hi! Any new solution for this? I'm experiencing similar issues - search results on Outlook 2021 on Windows 11 completely inconsistent (0 results, partial results for any search I try). I've done pretty much any recommendation I could find online - from rebuilding index to tweaking registry, and including the one on this post. Nothing works.

  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Oct 31, 2022

    Hi RonRock,

     

    I am an independent advisor answering Outlook questions.

     

    I reviewed your screenshot.  Here are several suggestions to try.

     

    1. The search limit is 250 results. Since you are searching All Mailboxes, it may exceed the limit.  Check the search limit (File | Options | Search | Uncheck Improve Search Speed

     

    2. Also, Change All Mailboxes to the Current Inbox.

     

    3. For social media emails, I try using "@facebook" or "facebookmail"?  You should not have to do this since you are adding the keyword in the From Field. 

     

    Let me know the outcome.

     

    If you find this information helpful, please mark it as the best response or like it, which will assist others with the same question.

     

    /Teresa

    #traccreations4e